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Office Administrator

RA Capital Management
Boston, MA

Apply Now

Job Details

$38 - $45 an hour
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication

Full Job Description

Imagine if you had the skills, knowledge, and teammates to both understand the root of the world’s most pressing problems and build the technologies and companies best positioned to solve them. RA Capital has done exactly that for more than two decades, backing bold ideas in medicines to further human health and now expanding into Planetary Health to improve how efficiently we utilize the world’s precious resources.

RA Capital is among the leading providers of capital and services to the most promising innovators in the world. We invest flexibly—seed to IPO and beyond, anywhere in the world—with $10 B+ under management and a culture that prizes curiosity, rigor, and collaborative debate. We are investors who not only fund companies but get elbow deep in building them. From helping them recruit talent to helping them recruit patients for their studies to helping match them to strategic partners and even going to Washington to win reforms, RA Capital’s large team has people with nearly every relevant expertise one might need to turn an idea into a cure that actually helps people.

If you live for first-principles problem-solving with great colleagues, thrive on complexity, and want to do meaningful work that ripples across industries and ecosystems, you’ll feel at home at RA Capital. Here, questions are welcomed, ideas are tested, and victories are shared. Even our lawyers are creative and engaging. And don’t get us started on our compliance team’s wicked sense of humor; nothing about what we do is boring.

Are you ready to bring your creativity, discipline and collaborative spirit to help us invent the future? Join us and you’ll collaborate daily with investors, founders, physicians, biologists, engineers, economists, and reform advocates who think in systems and act with urgency.

Join us to invent a happier, healthier, more productive future - and have fun doing it.

Office Administrator

Location: Boston, MA (Back Bay)

Position Overview

RA Capital Management is seeking a highly organized, proactive, and service-oriented Office Administrator to serve as the first point of contact for our Boston (Back Bay) office. This individual plays a critical role in creating an exceptional experience for employees, portfolio company founders, investors, candidates, and guests while ensuring the office operates seamlessly every day.

As the face of RA Capital, the Office Administrator will embody the firm's culture of professionalism, hospitality, and excellence. Beyond reception responsibilities, this role serves as a central resource for office operations, facilities coordination, meeting support, vendor management, and employee experience. Working under the guidance of the Director of Office Services & Administration, the Office Administrator helps ensure the Boston office operates seamlessly each day while delivering an exceptional workplace experience. The ideal candidate takes pride in creating a welcoming, polished environment and enjoys anticipating needs before they arise.

This is a highly visible, collaborative role requiring exceptional communication skills, attention to detail, sound judgment, and a genuine desire to provide outstanding service in a fast-paced, mission-driven investment firm.

Key Responsibilities

Reception & Visitor Experience

Serve as the primary point of contact for all employees, visitors, candidates, investors, vendors, and delivery personnel.
Welcome guests with professionalism, warmth, and discretion, ensuring an exceptional first impression of RA Capital.
Coordinate visitor arrivals and notify employees promptly.
Manage incoming telephone calls, screen inquiries, and direct calls appropriately.
Maintain our building visitor system (Prism) and support building security procedures as needed.

Office Operations

Under the guidance of the Director of Office Services & Administration, oversee the day-to-day operations of the Boston office, taking ownership of its appearance, functionality, and overall workplace experience while proactively identifying opportunities for continuous improvement.
Ensure the reception area, conference rooms, kitchens, and all common areas remain organized, fully stocked, and presentation-ready throughout the day in collaboration with a day porter.
Receive, sort, and distribute incoming mail and packages; coordinate outgoing shipments.
Order, organize, and maintain inventory of office, kitchen, conference room, and workplace supplies.
Receive deliveries and ensure supplies are stocked promptly throughout the office.

Meeting & Hospitality Support

Prepare conference rooms for internal and external meetings, ensuring rooms are clean, organized, and properly equipped.
Coordinate coffee, catering, lunches, refreshments, and meeting supplies throughout the day.
Assist with hosting visiting candidates, investors, board members, and external partners by delivering a high-touch hospitality experience.
Support coordination of company lunches, employee celebrations, off-site meetings, and other workplace events.

Facilities & Vendor Coordination

Coordinate routine maintenance and emergency service for copiers, printers, conference room technology, kitchen equipment, and other office systems.
Track service requests through completion and ensure timely resolution.
Maintain vendor contact information and office service records.

Administrative Support

Assist with planning and execution of firm-wide events, including the annual summer outing, holiday celebration, employee engagement activities, and other special events.
Support cross-functional operational initiatives and special projects as assigned.

Workplace Presence

Maintain a consistent on-site presence Monday through Friday during standard business hours.
Serve as a dependable resource for employees while helping foster an organized, welcoming, and collaborative office environment.

Key Qualifications

Technical Skills

Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Google Workspace (Calendar, Gmail, Docs).
Comfortable supporting both Windows and Mac operating environments.
Experience with expense reporting systems, workplace management platforms, and conference room technology is a plus.
Ability to troubleshoot basic office technology issues and coordinate vendor support when needed.

Professional Skills

Exceptional customer service and hospitality mindset.
Outstanding written and verbal communication skills.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple priorities while maintaining composure in a fast-paced environment.
Resourceful, proactive, and solutions-oriented with a strong sense of ownership.
Sound judgment and the ability to handle confidential information with discretion.
Comfortable working independently while collaborating effectively across departments.
Flexible and adaptable, with the ability to respond to changing priorities.
Professional demeanor with the confidence to interact with senior executives, investors, founders, candidates, and external partners

Key Requirements

Bachelor's degree preferred, or equivalent work experience

3+ years of experience in reception, office administration, workplace operations, executive support, or a similar client-facing role within a professional office environment.
Experience in financial services, venture capital, investment management, consulting, biotechnology, life sciences, or other professional services organizations is preferred.
Experience supporting a collaborative, fast-paced, matrixed organization is a plus.
Must be locally based and have the ability to work an on site (Mon-Fri) schedule in the Boston office
Must be authorized to work in the United States without sponsorship or transfer of sponsorship

Compensation

RA Capital Management is committed to fair and equitable compensation practices. Pay for this position will be based on experience, skills, qualifications, and current market conditions.

In addition to base salary (listed below), employees may be eligible for performance-based bonuses and a comprehensive benefits package that includes health insurance, retirement contributions, and paid time off.

Total Rewards

We take pride in offering a comprehensive employee benefits program as a key part of overall compensation. Our Total Rewards include:

Employer-paid monthly premiums for health, dental, and vision coverage
Wellness benefits and programs to support physical and mental well-being
Resources and perks that enhance work-life balance and financial security

We’re dedicated to helping our employees thrive professionally and personally.

Hourly compensation range

$38 - $45 USD

RA Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require an accommodation during the interview process, please reach out to [email protected] for assistance.

Apply Now

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Office Administrator

Position Overview

Key Responsibilities

Reception & Visitor Experience

Office Operations

Meeting & Hospitality Support

Facilities & Vendor Coordination

Administrative Support

Workplace Presence

Key Qualifications

Technical Skills

Professional Skills

Key Requirements

Total Rewards