Top 1562 Support coordinator Jobs in Cambridge, Ma

Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
Quick Apply
Office Support Coordinator
Arcadia.io —Boston, MA
- $25 - $30 an hour
- Part-time
- Microsoft Outlook
- Office
- Communication skills
ADMINISTRATIVE COORDINATOR, Trustees Office
Boston University —Boston, MA
- Evenings as needed
- Customer service
- Mid-level
- Office
Program Coordinator
MIT —Cambridge, MA
- $63,200 - $80,050 a year
- Part-time
- Customer service
- Mid-level
- University
Administrative Coordinator
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school
- Travel reimbursement
- Commuter assistance
Operations Coordinator, Office of Continuing Education
Boston University —Boston, MA
- Weekends as needed
- Mid-level
- Office
- Bachelor's degree
Research Coordinator
Arrow Search Partners —Boston, MA
- $130,000 - $150,000 a year
- Mid-level
- 3 years
- Administrative experience
Administrative Coordinator, Office of Associate Dean of Research
Boston University —Boston, MA
- Mid-level
- US work authorization
ADMINISTRATIVE COORDINATOR, HR Faculty Staff Assistance
Boston University —Boston, MA
- Microsoft Excel
- HIPAA
- Research
- Employee assistance program
Office Coordinator/Administrative Assistant
Living Proof Inc —Boston, MA
- $70,000 - $80,000 a year
- Mid-level
- Office
- Analysis skills
Events Coordinator, Admissions
MIT —Cambridge, MA
- $63,200 - $80,050 a year
- Weekends as needed
- Hybrid work
- School experience
- Customer service
- Mid-level
Account Coordinator
BookBub —Boston, MA
- $52,000 - $55,000 a year
- Part-time
- Remote
- Research
- Communication skills
- Marketing
- Paid parental leave
- Health insurance
Customer Support & Quotes Coordinator
Xico Lighting —Woburn, MA
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
Marketing Coordinator
Seed —Jamaica Plain, MA
- $25 - $26 an hour
- Part-time
- Marketing
- 21 years or older
- Bachelor's degree
Quick Apply
ACCS Clinician - Coordinator
Bay Cove Human Services —Boston, MA
- $70,788 - $77,788 a year
- Weekends as needed
- Bilingual
- Writing skills
- Licensed Clinical Social Worker
Quick Apply
6d
Practice Growth & Executive Support Coordinator/ Luxury Medical Aesthetics
Elite Medspa + Wellness Center —Needham, MA
- $30 - $34 an hour
- Full-time
- Sales
- Inventory management
- Merchandising
- Wellness program
- Health insurance
Quick Apply
7d
Food Coordinator
Fox Hill Village —Westwood, MA
- $22 an hour
- Temporary
- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Paid time off
Quick Apply
Auxiliary Services & Events Coordinator
International School of Boston —Cambridge, MA
- $45,000 - $55,000 a year
- Part-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
3d
Patient Care Coordinator
NeuroSync Inc. —Holliston, MA
- $18 - $22 an hour
- Full-time
- Spanish
- Data analysis skills
- Research
Quick Apply
Ministry and Program Coordinator
The Paulist Center —Boston, MA
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
2d

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support coordinator jobs near cambridge, ma

Member Support Coordinator

Interwell Health -
Boston, MA

Quick Apply

Job Details

Qualifications

Customer communication
Desktop applications
Productivity software

Full Job Description

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!

As a Member Support Coordinator, you will be the first point of contact for patients and providers needing assistance. Your primary responsibility will be handling incoming calls, addressing general inquiries, resolving concerns, and connecting callers to subject matter experts for more detailed needs or actions. Using your knowledge of our services and leveraging various systems, you will achieve first call resolutions in interactions varying in complexity.

Please note, there are currently two openings available. For both roles, you must be available to work a standard schedule of Monday through Friday, 10:30 AM to 7:00 PM Central Time.

What You'll Do:

Handle inbound calls in a high-volume environment supporting SLA objectives
Field clinical referrals, consent forms, or general inquiries routed to our Member Support Inbox and/or SharePoint
Provide high quality service and support to callers, ensuring their needs are met efficiently and effectively from start to finish.
Display professionalism, compassion, empathy, and active listening to understand caller needs and offer suitable solutions
Collaborate across departments with internal clinical and non-clinical colleagues to ensure seamless care and service delivery, influencing positive member outcomes.
Works well with fellow team members and actively contributes to team goals.
Opportunities to assist with various projects

What You'll Need

Minimum of 1 year of customer service or administrative support experience; healthcare or inbound contact center experience preferred
Excellent verbal and written communication skills
Strong problem-solving ability in a fast-paced setting
Effective multi-tasking and time management for prompt responses
Demonstrates adaptability and resilience, maintaining a positive, solution-oriented approach in a fast-paced and evolving environment.
Adaptable and flexible, with the ability to navigate changing business needs and priorities.
Positive, solution-oriented mindset with strong resilience in a dynamic environment.
Receptive to feedback and able to translate insights into meaningful action and continuous improvement.
Comfortable managing ambiguity and adjusting effectively to evolving organizational goals.
Familiarity with Microsoft Office applications.

Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values:

We care deeply about the people we serve.
We are better when we work together.
Humility is a source of our strength.
We bring joy to our work.
We deliver on our promises.

We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.

Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application!

Come join us and help our patients live their best lives. Learn more at www.interwellhealth.com.

It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Quick Apply

Refine Your Search

support coordinator jobs in cambridge, ma

Member Support Coordinator

Office Support Coordinator

ADMINISTRATIVE COORDINATOR, Trustees Office

Program Coordinator

Administrative Coordinator

Operations Coordinator, Office of Continuing Education

Research Coordinator

Administrative Coordinator, Office of Associate Dean of Research

ADMINISTRATIVE COORDINATOR, HR Faculty Staff Assistance

Office Coordinator/Administrative Assistant

Events Coordinator, Admissions

Account Coordinator

Customer Support & Quotes Coordinator

Marketing Coordinator

ACCS Clinician - Coordinator

Practice Growth & Executive Support Coordinator/ Luxury Medical Aesthetics

Food Coordinator

Auxiliary Services & Events Coordinator

Patient Care Coordinator

Ministry and Program Coordinator

I want to receive the latest job alert for support coordinator in cambridge, ma

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