Top 6 User experience researcher Jobs in Cambridge, Ma

Senior Market Researcher
HubSpot —Boston, MA
- $112,000 - $168,000 a year
- Remote
- 5 years
- English
- Product management
Quick Apply
Senior UX Innovation Research Specialist
CEDENT —Boston, MA
- Contract
- 5 years
- Office
- Analysis skills
Senior Manager, User Research
Xometry —Waltham, MA
- $180,000 - $200,000 a year
- Hybrid work
- US work authorization
- Senior level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Research Associate, Human Workforce Learning and AI & Learning Initiatives
Harvard Graduate School of Education —Cambridge, MA
- $90,000 - $95,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- University
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick Apply
11d
Lead UX Researcher
SMART TECH SKILLS LLC —Boston, MA
- Full-time
- Hybrid work
- 3 years
- Analysis skills
- Continuous improvement
Quick Apply
UX Researcher
Symbotic LLC —Wilmington, MA
- $96,000 - $132,000 a year
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply

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Senior Market Researcher

HubSpot -
Boston, MA

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Job Details

$112,000 - $168,000 a year

Qualifications

Statistics
Quantitative applied research
Corporate research
Web-based survey tools
Statistical analysis for research
English
Research project design
Collaboration with product development teams
Digital survey tools
Project execution
Managing projects
AI-driven automation
Project leadership
Survey and questionnaire facilitation
Customer surveys

Full Job Description

POS-7292

Application deadline: Monday, August 17th at 9am ET

Role Summary

Our mission at HubSpot is to help millions of organizations grow better.

The Customer Insights team, part of the Integrated Marketing & Strategy organization, helps HubSpot make better decisions by bringing the voice of the market and customer into product and go-to-market strategy. As a Senior Market Researcher, you'll design and deliver research that uncovers market opportunities, customer needs, competitive dynamics, and emerging trends across Marketing, Sales, and Service. You'll partner closely with Product Marketing, Product, UX Research, Customer Experience, Strategy, and executive stakeholders to translate complex business questions into clear, actionable insights that shape strategic decisions.

What You'll Do

Lead end-to-end quantitative and mixed-method market research projects, from research design through executive-ready recommendations.
Design surveys, sampling strategies, and research methodologies that produce reliable, actionable insights.
Analyze research data using statistical techniques and AI-assisted workflows to identify meaningful trends, customer behaviors, and market opportunities.
Synthesize findings from multiple sources—including market research, customer feedback, UX research, competitive intelligence, and secondary research—to develop comprehensive points of view.
Partner with Product Marketing, Product Management, Strategy, Customer Experience, and UX Research teams to translate business questions into research plans that inform strategic decisions.
Deliver compelling presentations and storytelling that influence product strategy, messaging, positioning, and go-to-market priorities.
Manage relationships with external research vendors and panel providers to ensure high-quality data collection and project execution.
Continuously evolve research methodologies, leveraging AI-powered research tools and emerging best practices to improve efficiency, scalability, and insight quality.

What You'll Bring

Required Qualifications

5+ years of experience in Market Research, Customer Insights, Consumer Insights, or a related research discipline, ideally within B2B SaaS or technology.
Expertise designing and executing quantitative market research, including survey methodology, questionnaire design, sampling, and statistical analysis.
Experience with modern research platforms such as Qualtrics, QuestionPro, or similar survey tools.
Experience incorporating AI tools (such as ChatGPT, Claude, Gemini, or similar technologies) into research workflows to improve efficiency and insight generation.
Strong executive communication skills with the ability to translate complex research into clear business recommendations.
Demonstrated ability to manage multiple concurrent research initiatives and prioritize effectively in a fast-moving environment.
Experience building collaborative relationships across Product, Marketing, Strategy, UX Research, Customer Experience, and leadership teams.

Nice-to-Have Qualifications

Experience researching CRM, Marketing Technology, Sales/CRM, Customer Service, or adjacent B2B software markets
Experience with AI-native research platforms such as Outset.ai, Panoplai (Glimpse), or similar emerging research technologies
Experience managing external research agencies, panel providers, or syndicated research vendors
Experience building executive dashboards or visualizations
Familiarity with competitive intelligence, market sizing, segmentation, or pricing research

Where You'll Work

Location: United States
Work Location Preference: Remote (Hybrid eligible where applicable)
Travel: Up to once per year

Application Requirements

Applications must be submitted by: Monday, August 17th at 9am ET
Applications must be submitted in: English
Cover Letter: Optional

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you'll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot Careers
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HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

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user experience researcher jobs in cambridge, ma

Senior Market Researcher

Senior UX Innovation Research Specialist

Senior Manager, User Research

Research Associate, Human Workforce Learning and AI & Learning Initiatives

Lead UX Researcher

UX Researcher