Top 407 It support Jobs in Cambridge Ma

Dispatch AV/IT Technician
Sky Systems Inc —Burlington, MA
- $30 - $35 an hour
- Part-time
- Mid-level
- Office
- In-person
Quick Apply
Deskside Support Technician
Pomeroy —Boston, MA
- $25 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
IT Systems & Support Administrator
Adecco —Peabody, MA
- $55 - $70 an hour
- Contract
- Mid-level
- 3 years
- Analysis skills
- Commuter assistance
- Paid holidays
Quick Apply
3d
Guild - Technology Support Technician Grade 30 [REPOST] (SY26-27)
Boston Public Schools —Boston, MA
- School experience
- Classroom
- Google Workspace
12d
IT Service Desk Specialist
RA Capital Management —Boston, MA
- $70,000 - $90,000 a year
- Email
- Hybrid work
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
4d
Service Desk Specialist I, Technology Experience & Community
Boston University —Boston, MA
- Part-time
- Windows
- Databases
- Ability to lift 50 pounds
- Paid holidays
- Tuition reimbursement
IT Support Technician (Contractor)
State of Massachusetts - Massachusetts Teachers' Retirement System —Charlestown, MA
- $30 - $35 an hour
- Online Application
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
IT Desktop Support Specialist
Charles River Analytics —Cambridge, MA
- $55,000 - $75,000 a year
- Hybrid work
- Mid-level
- Office
- Windows
- Free parking
- Paid parental leave
IT Engineer II
Generate Biomedicines —Somerville, MA
- $71,000 - $92,000 a year
- Inventory management
- Mid-level
- Windows
IT Office Support Engineer
Humanoid —Cambridge, MA
- Full-time
- Google Workspace
- CAD
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
DESKTOP SUPPORT TECHNICIAN
Ci Design, Inc. —Boston, MA
- $55,000 a year
- Weekends as needed
- Office
- Residential
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
Technical Support Specialist (On Site)
Boston Health Care for the Homeless Program —Boston, MA
- $25.19 - $40.31 an hour
- Weekends as needed
- Bilingual
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
14d
Technology Specialist I/II, IT
Monte Rosa Therapeutics, Inc —Boston, MA
- $80,000 - $105,000 a year
- Full-time
- Mid-level
- 3 years
- Scripting
10d
IT Specialist (SysAdmin), IS-2210-11/12
Smithsonian Institution —Cambridge, MA
- $84,579 - $131,790 a year
- Full-time
- Office
- IT
- Senior level
2d
IT Specialist I
Cox Engineering —Randolph, MA
- $55,000 - $65,000 a year
- Weekends as needed
- Office
- High school diploma or GED
- Data entry
Quick Apply
10d
Service Desk Technician
Wolf & Company, P.C. —Boston, MA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
- 401(k)
IT Support Specialist
Ironhorse Funding LLC —Beverly, MA
- $26 - $37 an hour
- Urgently hiring
- Mid-level
- Office
- Windows
- Health savings account
- Paid holidays
Quick Apply
4d
IT Specialist
MORSE Corp —Cambridge, MA
- $60,000 - $100,000 a year
- Research
- Mid-level
- Windows
Quick Apply
Onsite Lab IT Support Specialist
Avacone —Cambridge, MA
- Full-time
- Mid-level
- Analysis skills
- In-person
Quick Apply
22h
IT Service Desk Engineer
Blitzy —Cambridge, MA
- $90,000 - $125,000 a year
- Full-time
- Google Workspace
- Azure
- Computer Science
Quick Apply

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it support jobs near cambridge ma

Dispatch AV/IT Technician

Sky Systems Inc -
Burlington, MA

Quick Apply

Job Details

Part-time
$30 - $35 an hour

Qualifications

Desktop computer repair
Laptop (troubleshooting support)
In-person customer service
Hardware maintenance
Troubleshooting audio issues
Video conferencing software
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Networking equipment (troubleshooting support)
Collaborative technology platforms
Microsoft Teams
Desktop administration
Hardware diagnostics
Escalation handling
Standard operating procedures (SOPs)
Peripheral hardware support
Video conferencing systems operation
Ticketing system technical support

Full Job Description

Job Title: Dispatch AV/IT Technician
Schedule: Variable, onsite based on dispatch needs

Role Overview
The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes dispatch support depending on location needs.

Responsibilities

Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
Manage and track loaner/spare devices using customer-provided systems.
Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
Manage conference room accounts (add/remove users, password resets, ownership updates).
Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
Coordinate with third-party vendors and procurement teams when required.
Support equipment replacement or reset during failures under guidance from central IT.
Ability to work at height when required (ladder/lift).
Maintain communication with onsite/offsite teams to report changes, issues, or updates.
Ensure proper coverage during leaves and follow site operational processes/SOPs.

Must-Haves

2–4 years of experience in IT and AV support.
Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).
Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).
Ability to perform physical tasks, including lifting equipment and working at height.
Strong communication, customer service, and documentation skills.
Ability to follow SOPs, ticketing processes, and escalation guidelines.

Good-to-Haves

Experience using ITSM tools (ServiceNow, Jira).
Exposure to AV control systems or room management systems.
Basic understanding of AV-over-IP or networked AV environments.
Experience working in enterprise or fast-paced onsite environments.
Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).
Audio Visual Support
Basic understanding of networking and TCPIP
Basic understanding of fiber, copper, network infrastructure
Crestron Fusion
Hardware support
Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp)
Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.
Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
CompTI certA A+
OEM Certifications

#SKYSYS123

Job Type: Part-time

Pay: $30.00 - $35.00 per hour

Application Question(s):

This is a dispatch / part time position at Burlington , US and whenever a ticket is raised you would be informed prior 24 hours , you have to go onsite. Are you okay with this working condition?
Which AV systems and room technologies have you supported (Crestron, Extron, Microsoft Teams Rooms, Zoom Rooms, MTR devices), and what common issues have you resolved?

Experience:

AV/IT Technician: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in cambridge ma

Dispatch AV/IT Technician

Deskside Support Technician

IT Systems & Support Administrator

Guild - Technology Support Technician Grade 30 [REPOST] (SY26-27)

IT Service Desk Specialist

Service Desk Specialist I, Technology Experience & Community

IT Support Technician (Contractor)

IT Desktop Support Specialist

IT Engineer II

IT Office Support Engineer

DESKTOP SUPPORT TECHNICIAN

Technical Support Specialist (On Site)

Technology Specialist I/II, IT

IT Specialist (SysAdmin), IS-2210-11/12

IT Specialist I

Service Desk Technician

IT Support Specialist

IT Specialist

Onsite Lab IT Support Specialist

IT Service Desk Engineer

I want to receive the latest job alert for it support in cambridge ma

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