Top 41 Tier 1 engineer, end user support Jobs in Camden, Nj

Desktop Support Engineer - Tier 1
Tech Impact —Philadelphia, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Tier 1 Engineer, End User Support
Magna5 MS LLC —Bristol, PA
- Mid-level
- Windows
- Associate's degree
- Paid holidays
- Disability insurance
Senior IT Help Desk Administrator
Holtec —Camden, NJ
- $75,000 - $90,000 a year
- Hybrid work
- Azure
- Office
- Windows
- Wellness program
- Commuter assistance
Quick Apply
Sr. SecOps Security Engineer
Police and Fire Federal Credit Union —Bensalem, PA
- Weekends as needed
- Computer Science
- Office
- Analysis skills
- Health insurance
- Dental insurance
8d
Field Network Consultant
KPInterface —Philadelphia, PA
- $50,000 - $60,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Level One Help Desk Admin- End User Support
Contour Data Solutions —Philadelphia, PA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Windows
- Health insurance
- Paid time off
Quick Apply
Sr. Help Desk Support Technician
ID Logistics —Delanco, NJ
- $65,000 - $68,000 a year
- Day shift
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Systems Engineer
TGI Office Automation —Cherry Hill, NJ
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Computer networking
- Health insurance
- Dental insurance
Quick Apply
Technical Support Engineer (SIP / VoIP / FoIP)
T38Fax —Philadelphia, PA
- Full-time
- Remote
- Computer Science
- Mid-level
- Bachelor's degree
- Profit sharing
- Health insurance
Quick Apply
IT Technical Support Supervisor
Rhoads Industries, Inc. —Philadelphia, PA
- Weekends as needed
- Background check
- Computer science
- Computer Science
- Paid time off
- 401(k) matching
Quick Apply
Cyber Security Engineer
Konica Minolta Business Solutions, U.S.A., Inc. —Philadelphia, PA
- $73,600 - $142,140 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Research
Information Technology Helpdesk
Merakey —Lafayette Hill, PA
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Associate Systems Engineer
City of Philadelphia —Philadelphia, PA
- $65,000 - $74,907 a year
- Email
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Paid holidays
Quick Apply
IT Service Desk & Security Support Technician
The Institutes —Malvern, PA
- Extended hours
- Computer Science
- Inventory management
- Research
- Paid parental leave
- Paid holidays
Quick Apply
Engineer: Tier 1 (On-site)
Trace3 —Philadelphia, PA
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance
IT Deskside Support Technician II
Stellar IT Solutions LLC —Malvern, PA
- $35 - $40 an hour
- On call
- Computer science
- Computer Science
- Mid-level
Quick Apply
Senior User Support Analyst - Philadelphia
Rawle & Henderson LLP —Philadelphia, PA
- Full-time
- 5 years
- Research
- Windows
Quick Apply
System Administrator/Network Engineer
Esperanza Health Center —Philadelphia, PA
- $57,878.30 - $72,000.00 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- DevOps
Quick Apply
Senior Network Engineer
SSC – Swedish Space Corporation —Spring House, PA
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- AD&D insurance
- Disability insurance
Technical Consultant - PS
Konica Minolta Business Solutions, U.S.A., Inc. —Philadelphia, PA
- $99,900 - $192,855 a year
- Full-time
- Remote
- Bachelor of Science
- Windows
- Analysis skills
8d

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Desktop Support Engineer - Tier 1

Tech Impact -
Philadelphia, PA

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Paid time off

Qualifications

Non-technical user support
Equipment troubleshooting

Full Job Description

Desktop Support Engineer
Location: Philadelphia PA / Hybrid, In Office Two Days per Week
Tech Impact - Headquarters Philadelphia PA
Full Time Permanent Position
Our Website: https://www.techimpact.org/

Be a part of a fast-paced, growing team that provides a solid work-life balance helping our nonprofit clients. Our team of mission-focused tech professionals is passionate about moving the social sector forward with transformative applications of technology. As a Desktop Support Engineer, you will work closely with our clients assisting with new technology projects and support. This role is a Hybrid role, supporting clients remotely and working in our Philadelphia office a minimum of two days per week.

Tech Impact is a nonprofit on a mission to use technology to better serve the world. A leading provider of technology education and solutions for nonprofits, Tech Impact also operates award-winning IT and customer experience training programs designed to help young adults launch careers. With offices in Philadelphia PA, Wilmington DE, and Las Vegas NV, Tech Impact has been delivering services since 2003 to thousands of national and international nonprofit organizations.

Essential Duties and Responsibilities
Desktop Support

Install/reinstall Windows and Mac operating systems as needed
Coordinate warranty claims with device manufacturers as needed
Troubleshoot PC and Mac hardware and performance issues
Repair/replace basic hardware components such as hard drives and RAM
Update manufacturer drivers and perform BIOS updates
Other duties as assigned

Service Desk Support

Provide end-user technical support to all clients via phone and email.
Troubleshoot a wide variety of technical issues.
Perform basic system administration functions such as user creation and password resets.
Escalate issues quickly and efficiently in accordance with Tech Impact SLAs
Provide proactive maintenance on client workstations as directed.
On-site client visits may be required.

Customer Service

Respond to customer issues and challenges without manager supervision.
Maintain strong customer service skills when dealing with clients.
Advise Account Management of client support or reoccurring technical issues.

All Essential Duties and Responsibilities listed require remote and on-site availability.

Essential Skills for Success in Position

Excellent customer service skills.
Excellent troubleshooting techniques.
Excellent communication skills including the ability to translate technical information to non-technical users.
Effective analytical and creative problem-solving skills
Strong organizational skills and keen attention to detail.
Ability to work well in a team environment, to handle pressure and multiple projects simultaneously and to manage work under tight deadlines.
Experience in cloud-based technology such as Office 365 is a plus.
Must be flexible, able to multi-task and enjoy working in a diverse, results-oriented workplace where a premium is placed on teamwork.
Must have access to a car at short notice depending on location.
Sense of humor

Benefits of Working for Tech Impact

Supportive and compassionate environment that provides a work-life balance.
Be part of a collaborative team that is passionate about the organization’s mission and using technology to make the world a better place.
Everyone has a voice, and you have the opportunity to learn and grow to make a difference.
The organization shows how they care for its people by paying for most of your medical benefits and providing you a credit card to pay deductibles and copays.
Paid Time Off - 15 days accrued the first year and 13 Paid Holidays.

About Tech Impact (www.techimpact.org)
Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to better serve the world. The organization is a leading provider of technology education and solutions for nonprofits and operates award-winning IT and customer experience training programs designed to help young adults launch their careers. Tech Impact offers a comprehensive suite of technology services that includes managed IT support, data and strategy services, telecommunications, and cloud computing integration and support. In 2018, it expanded its education and outreach capabilities by merging with Idealware, an authoritative source for independent, thoroughly researched technology resources for the social sector. Tech Impact’s ITWorks training program has graduated hundreds of young adults with the knowledge, skills, and confidence they need to start their careers in the technology and customer experience industries.

Employment Policy

As an Equal Opportunity Employer, Tech Impact embraces diversity and does not discriminate in employment on the basis of age, race, color, creed, sex, gender, identity, religion, marital status, veteran’s status, national origin, disability, or sexual orientation.
ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Requires the ability to speak, hear, see and use a computer and other office related equipment.
Also requires the ability to sit for extended periods of time, stand, stoop, crawl and lift to 50 lbs.
May require local and regional travel.

Quick Apply

Refine Your Search

tier 1 engineer, end user support jobs in camden, nj

Desktop Support Engineer - Tier 1

Tier 1 Engineer, End User Support

Senior IT Help Desk Administrator

Sr. SecOps Security Engineer

Field Network Consultant

Level One Help Desk Admin- End User Support

Sr. Help Desk Support Technician

Systems Engineer

Technical Support Engineer (SIP / VoIP / FoIP)

IT Technical Support Supervisor

Cyber Security Engineer

Information Technology Helpdesk

Associate Systems Engineer

IT Service Desk & Security Support Technician

Engineer: Tier 1 (On-site)

IT Deskside Support Technician II

Senior User Support Analyst - Philadelphia

System Administrator/Network Engineer

Senior Network Engineer

Technical Consultant - PS

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