Top 24 Customer support representative Jobs in Camp Lejeune, Nc

Coordinator, Customer Care
LCI —Camp Lejeune, NC
- Monday to Friday
- Merchandising
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
13d
Customer Service Representative (CSR)
High Tide Roofing & Restoration —Jacksonville, NC
- $50,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
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7d
GUEST SERVICES REPRESENTATIVE
Marine Corps Community Services —Jacksonville, NC
- $16.66 an hour
- Part-time
- Customer service
- Hotel
- Accounting
4d
Representative, Customer Service
LCI —Camp Lejeune, NC
- Monday to Friday
- High school diploma or GED
- Warehouse
- 1 year
- Wellness program
- Paid holidays
Quick Apply
CSR
Community Veterinary Partners —Jacksonville, NC
- $16 - $18 an hour
- Monday to Friday
- Mid-level
- 2 years
Quick Apply
Store Support
Home Depot —Jacksonville, NC
- Entry level
- Time management
Facility Operator I
Aqua North Carolina, Inc. —Jacksonville, NC
- Weekends as needed
- Customer service
- Word processing
- Computer literacy
- Opportunities for advancement
Quick Apply
Community Program Peer Network Coordinator- Headquarters Advisor
Battelle —Sneads Ferry, NC
- Full-time
- Hybrid work
- Office
- Mentoring
- Senior level
- Wellness program
- Health insurance
Field Service Representative- North Carolina
STRUCTION SOLUTIONS —Jacksonville, NC
- $18 - $19 an hour
- Contract
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
Cashier/Customer Service Representative
Slim Chickens —Jacksonville, NC
- From $10 an hour
- Full-time
- Bilingual
- Mentoring
- In-person
Quick Apply
8d
Member Services Representative Seasonal
Planet Fitness - Excel Fitness —Jacksonville, NC
- $11 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Han-Dee Hugo's #33-Assistant Store Manager
SAMPSON-BLADEN OIL COMPANY INCORPORATED —Jacksonville, NC
- $14 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply
Senior, Field Service Specialist
Nightwing Technologies, LLC —Camp Lejeune, NC
- Full-time
- 5 years
- Office
- Windows
Quick Apply
1d

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Coordinator, Customer Care

LCI -
Camp Lejeune, NC

Quick Apply

Job Details

13 days ago

Benefits

Wellness program
Paid holidays
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Communication with suppliers
Customer communication
High school diploma or GED
Vendor communication

Full Job Description

Coordinator, Customer Care

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Customer Care Coordinator is to provide assistance in all customer related matters and backup and assist Customer Service Representatives.

LOCATION AND SCHEDULE

Camp Lejeune - Onsite

Monday-Friday 7:30 AM – 4 PM (May vary depending on store)

KEY RESPONSIBILITIES

Responsible for all customer related matters.
Maintain a positive and friendly demeanor when assisting customers.
Able to navigate Axapta to create and release sales orders.
Communicate with customers and vendors throughout the entire sales order process via phone or email.
Knowledge to quote on contracts and follow up on quotes.
Call customers for additional information as needed.
Ensure that sales orders are routinely reconciled with material on hand or on order to maximize sales and reduce customer wait time.
Coordinate pick up/delivery of orders.
Maintain a list of all customers to include email and phone numbers. Use this list to obtain more of their business.
Assist customer service representatives at the checkout counters as needed to reduce customer wait times.
Follow up with customers by conducting a survey asking basic questions, i.e. Was product satisfactory? Was it delivered on time? Would you do business with us again? Etc.
Register and track customer complaints with expeditious follow up and resolution.
Create a report that will track the progress of the sales orders and their impact on the budgeted sales for the BSC through use of AX and/or Excel spreadsheet. Work closely with management to ensure material needed to fill sales orders is on order and has good supply/shipping status.
Create, modify and email various Excel spreadsheets as required by management, purchasing and replenishment.
Ensure that customers are aware of our BUYBSC website and assist with customer set up for the site.
Ensure that customers are aware and understand the DOD Emall program and know how to maneuver through the website in select stores.
Ensure that all daily price changes are published and displayed as instructed.
Be instrumental in utilizing current marketing tools to seek additional sales.
Merchandizing and replenishing shelves as necessary.
Interact with vendor reps during their normal sales calls. Ask questions about products to gain a better understanding of their uses.
Other duties as assigned.

QUALIFICATIONS

High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Must have interpersonal skills dealing with and communicating with customers, vendors, company divisions, co-workers and management.

Why LCI?

Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer support representative jobs in camp lejeune, nc

Coordinator, Customer Care

Customer Service Representative (CSR)

GUEST SERVICES REPRESENTATIVE

Representative, Customer Service

CSR

Store Support

Facility Operator I

Community Program Peer Network Coordinator- Headquarters Advisor

Field Service Representative- North Carolina

Cashier/Customer Service Representative

Member Services Representative Seasonal

Han-Dee Hugo's #33-Assistant Store Manager

Senior, Field Service Specialist

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