Top 245 Customer experience specialist Jobs in Campbell Oh

Patient Access Specialist - PRN
Ensemble RCM LLC —Youngstown, OH
- $17.00 - $18.15 an hour
- Part-time
- Acute care
- Hospital
- Customer service
- Tuition reimbursement
2d
MEMBER SOLUTIONS SPECIALIST
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Research
- Mid-level
- Office
- Loan repayment program
Technical Business Development & Service Specialist
Silversmith, Inc. —Ohio
- $70,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
7d
Bilingual Inside Sales Professional
Catholic Funeral & Cemetery Services —Campbell, OH
- Full-time
- Spanish
- Computer literacy
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
Quality Assurance / Quality Control tech specialist
Yellowstone Industrial, LLC —Girard, OH
- Full-time
- Computer literacy
- Computer skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
1d
Outside Sales Specialist, Industrial Tooling & Coolants
Tech Tool —Ohio
- $75,000 - $350,000 a year
- Contract
- Mid-level
- Business development experience
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
20h
Certified Peer Support Specialist
Community Alternatives, Inc. —New Castle, PA
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
Quick Apply
Accounts Receivable Specialist
SAINT JOHN XXIII HOME —Hermitage, PA
- $16 - $21 an hour
- Full-time
- In-person
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Boardman, OH
- $16.83 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
10d
Endpoint Support Specialist I
Pennex Aluminum Company —Leetonia, OH
- $45,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- ERP systems
- Paid holidays
- Disability insurance
Inside Sales Professional
Catholic Funeral & Cemetery Services —Cortland, OH
- Full-time
- Computer literacy
- Mid-level
- Office
- 403(b) matching
- Paid holidays
Quick Apply
Inside Sales Professional
Catholic Funeral & Cemetery Services —Youngstown, OH
- Full-time
- Computer literacy
- Mid-level
- Organizational skills
- 403(b) matching
- Paid holidays
Quick Apply
Pharmacy Technician Specialist – Pharmacy – St. Joseph Warren Hospital
Mercy Health —Warren, OH
- Hospital
- Customer service
- Mid-level
- Health savings account
- Disability insurance
Product Researcher (Dairy & Feed Expert)
Cattle Care —Ohio
- $60,000 - $120,000 a year
- Part-time
- English
- Mid-level
- Analysis skills
Quick Apply
1d
Licensed Sales Professional (LSP) - OH
Allstate —Ohio
- $36,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Routing Specialist
Polaris Windows & Doors —Youngstown, OH
- Full-time
- Background check
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
9d
Sales Specialist - Ultraclean Services
Cintas —North Jackson, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Profit sharing
- AD&D insurance
Customer Experience Specialist
Tesla —Niles, OH
- Weekends as needed
- Dealership
- Driver's License
- In-person
- Commuter assistance
- Health savings account
Customer Account Specialist
FirstEnergy Corp —Youngstown, OH
- Extended hours
- Microsoft Outlook
- 5 years
- Analysis skills
- Health insurance
- Dental insurance
Branch Specialist
AAA East Central —Niles, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Travel
- Paid parental leave
- Health insurance
1d

I want to receive the latest job alert for customer experience specialist in campbell oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near campbell oh

Patient Access Specialist - PRN

Ensemble RCM LLC -
Youngstown, OH

Apply Now

Job Details

Part-time
$17.00 - $18.15 an hour
2 days ago

Benefits

Tuition reimbursement

Qualifications

Customer service
High school diploma or GED

Full Job Description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.15 based on experience

***This position is an onsite role, and candidates must be able to work on-site at Mercy - St. Elizabeth Youngstown Hospital in Youngstown, OH ****

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
Patient Access staff will be held accountable for point of service goals as assigned.
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

Experience:

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Minimum Education:

High School Diploma/GED Required

Certifications:

CRCR Required within 9 months of hire (Company Paid)

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Innovation
Work-Life Flexibility
Leadership
Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble

Apply Now

Refine Your Search

customer experience specialist jobs in campbell oh

Patient Access Specialist - PRN

MEMBER SOLUTIONS SPECIALIST

Technical Business Development & Service Specialist

Bilingual Inside Sales Professional

Quality Assurance / Quality Control tech specialist

Outside Sales Specialist, Industrial Tooling & Coolants

Certified Peer Support Specialist

Accounts Receivable Specialist

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Endpoint Support Specialist I

Inside Sales Professional

Inside Sales Professional

Pharmacy Technician Specialist – Pharmacy – St. Joseph Warren Hospital

Product Researcher (Dairy & Feed Expert)

Licensed Sales Professional (LSP) - OH

Routing Specialist

Sales Specialist - Ultraclean Services

Customer Experience Specialist

Customer Account Specialist

Branch Specialist

I want to receive the latest job alert for customer experience specialist in campbell oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected