ESSENTIAL DUTIES AND RESONSIBILITIES
- Assists in the development of the annual business plan and budget for department expenditures.
- Assists with writing capital requests for major repairs and equipment purchases.
- Manages daily maintenance and repairs on all building mechanical systems, equipment and tools, public areas and central plant.
- Responsible for maintaining cleanliness of facilities in all public and non-public areas.
- Manages maintenance of all HVAC’s, kitchen, electric, gas, and steam-powered equipment, energy management equipment and operation of life safety systems throughout property.
- Manages all areas to include cleaning and maintenance.
- Ensures consistent, high quality maintenance standards are maintained for the entire property.
- Handles and responds to internal and external guest feedback.
- Responsible for maintenance and repairs to include heating, cooling, electrical and plumbing
- Support any emergency situations, i.e. power outages, alarms, etc.
- Responsible for the proper scheduling of team members, ensuring a high level of guest service while maintaining control of labor costs.
- Motivates team members in their respective areas.
- Supervises assigned personnel, assuring that each team member receives appropriate training and performance appraisals.in accordance with established policies and procedures.
- Handles special projects as assigned.
- Responsible for ensuring ADA compliance for casino areas.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Conducts Performance Reviews
- Makes or recommends promotions
- Provides for safety and security
- Handles team members' complaints or grievances
- Recommends disciplinary action or disciplines team members
- Supervises and monitors work
- Monitors legal compliance with federal, state, and gaming laws
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- College degree preferred.
- Five or more years experience in casino and hotel building maintenance and guest service required.
- Ability to work with internal management and staff, as well as, outside support to develop and maintain a continuing atmosphere of peak guest and team member comfort and safety.
- Excellent interpersonal, guest service, communication, team-building and problem-solving skills are required.
- Must have HVAC certification.
- Must be able to handle demanding situations and be willing to work any shift and long hours when necessary.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed appearance.
SUPERVISORY RESPONSIBILITIES
This job has supervisory responsibilities.
- Responsible for staff development and training programs.
- Responsible for rewards and recognition program to maximize team member engagement.
- Evaluates team members within department and delivers constructive feedback to team members regarding performance.
- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
- Determines work procedures and expedites workflow.
- Responsible for team member performance (disciplining, coaching, counseling).
LANGUAGE SKILLS
Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.
PHYSICAL DEMANDS
The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
