Top 11 Patient access representative ii Jobs in Canandaigua Ny

ED Access Representative II
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Full-time
- Hybrid work
- Word processing
- Mid-level
- Administrative experience
20h
Outpatient Access Rep II
University of Rochester —Geneva, NY
- $19.15 - $25.85 an hour
- Full-time
- Vital signs
- Word processing
- HIPAA
Call Center Representative II
University of Rochester —Rochester, NY
- $19.72 - $26.62 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Guest Services Rep II
University of Rochester —Rochester, NY
- $18.52 - $25.00 an hour
- Per diem
- Hybrid work
- High school diploma or GED
- 2 years
- Communication skills
ED Access Representative II-Overnight Full Time
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Overnight shift
- Word processing
- Mid-level
- Administrative experience
10d
Outpatient Access Rep II - 3x12 Shift
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Full-time
- Vital signs
- Word processing
- Urgent Care
Customer Rep II,Spec Srvcs,Lab
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Mid-level
- Driver's License
- 1 year
Customer Rep II, Laboratory
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Mid-level
- Driver's License
- 1 year

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ED Access Representative II

University of Rochester -
Rochester, NY

Apply Now

Job Details

Full-time
$19.15 - $25.85 an hour
20 hours ago

Qualifications

Customer communication
Administrative experience
Office experience

Full Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

220 Hutchison Rd, Rochester, New York, United States of America, 14620

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

37.5

Department:

500320 Emergency SMH

Work Shift:

UR - Day (United States of America)

Range:

UR URCA 204 H

Compensation Range:

$19.15 - $25.85

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Coordinates functions associated with visits to the Emergency Department. Monitor and ensure that all functions are completed in an accurate, efficient, and patient/customer friendly manner. Facilitate work flow in the department by supporting clinical staff.

ESSENTIAL FUNCTIONS

Greets patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and financial information. Initiates the ED medical/financial record and identifies forms needed for specific ED visit. Assembles ED charts for admissions and discharges, ensuring all paperwork is completed and distributed appropriately. Performs duties and achieves and maintains proficiency in the provision of excellent customer service, accuracy of data, and efficiency of work.
Coordinates daily efforts to edit and correct registration and billing errors during full registration process. Identifies ways to reduce follow-up, repetitive or corrective work. Utilizes eRecord programs to facilitate work flow. Manages patient tracking system, ensuring correct location of patients within ED.
As a designated preceptor, provides training to other EDAS staff on all aspects of department-specific work, including orientation to department and hospital, registration process, and customer service. Acts as information resource for all departmental staff in regards to registration and workflow activities. Attends education programs for the department at the direction of supervisor and teaches other staff.
Ensures an accurate and complete full registration of the patient is completed prior to discharge of the patient, including insurance verification for new and self-pay patients. Follows up on hold bill report to facilitate reimbursement for Emergency Department services. Collects co-pays.
Triages patient calls, assesses the urgency of a situation and determines the appropriate action. Serves as point person for handling complaints. Answers incoming phone calls in communications center, routing calls as appropriate. Coordinates transportation for discharged or transferred patients as needed.
Provides support for departmental activities, including monitoring inventory of supplies and supply ordering. Performs other patient focused tasks, such as escorting patients, offering comfort items, witnessing consent signatures, faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies, and managing requests from clinical staff.

MINIMUM EDUCATION & EXPERIENCE

High School diploma and 1 year related work experience in an administrative office or customer service field required

KNOWLEDGE, SKILLS AND ABILITIES

Demonstrated ability to word process documents and enter data into a database preferred
Demonstrated skills related to achievement of customer satisfaction preferred
Medical terminology experience preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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Refine Your Search

patient access representative ii jobs in canandaigua ny

ED Access Representative II

Outpatient Access Rep II

Call Center Representative II

Guest Services Rep II

ED Access Representative II-Overnight Full Time

Outpatient Access Rep II - 3x12 Shift

Customer Rep II,Spec Srvcs,Lab

Customer Rep II, Laboratory

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