Top 110 Guest service agent Jobs in Canoga Park Ca

Front Desk Agent, USC Hotel
University of Southern California —Los Angeles, CA
- From $28 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
2h
Front Desk Agent
Holiday Inn Express and Suites at Woodland Hills, CA —Woodland Hills, CA
- $25 an hour
- Part-time
- Bilingual
- Inventory management
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
14h
Front Desk
Burke Williams —Woodland Hills, CA
- From $19 an hour
- Part-time
- Ability to walk for extended periods
- Fair chance
- Ability to stand for extended periods
- Paid training
- Health insurance
Quick Apply
16h
Front Desk Agent
Marriott Warner Center —Woodland Hills, CA
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
6d
Front Desk Agent
The Anza Hotel —Calabasas, CA
- From $20 an hour
- Full-time
- Background check
- Hospitality
- Hotel
- Travel reimbursement
- AD&D insurance
Quick Apply
10d
Guest Service Agent - Part Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.99 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Sales & Customer Service Associate
Massage Envy —Northridge, CA
- $18 - $22 an hour
- Part-time
- Clinic
- Math
- Computer skills
- Wellness program
- Flexible schedule
Quick Apply
Guest Experience Planner
The Beverly Hills Hotel —Beverly Hills, CA
- $28.84 an hour
- Full-time
- English
- Hotel
- Entry level
- Health insurance
- Dental insurance
Front Desk Supervisor
Marriott Warner Center —Woodland Hills, CA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
13d
Front Desk Agent
Four Seasons —Los Angeles, CA
- $32.85 an hour
- Weekends as needed
- Residential
- Military encouraged
- Communication skills
- Free parking
- Health insurance
Front Desk Agent
Marriott International, Inc —Los Angeles, CA
- $29.35 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
8d
Guest Service Associate/Crafter
Nothing Bundt Cakes —Thousand Oaks, CA
- $20 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
2d
Guest Service Agent
Hyatt Place Glendale —Glendale, CA
- $25 an hour
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Overnight Guest Service Agent - Part Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $28.34 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Office Agent
FAIRMONT —Los Angeles, CA
- $35.75 an hour
- Full-time
- Ability to walk for extended periods
- 1 year
- Ability to stand for extended periods
Quick Apply
Hotel Front Desk Receptionist
Residence inn by Marriott Los Angeles LAX —Los Angeles, CA
- $26.75 - $27.25 an hour
- Residential
- Hotel
- High school diploma or GED
- Food provided
Quick Apply
Hotel Front Desk Agent
Homewood Suites Santa Clarita- Valencia —Santa Clarita, CA
- $18 - $20 an hour
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Guest Relations Coordinator
Maybourne Beverly Hills Hotel —Beverly Hills, CA
- $33.65 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Hotel
- Free parking
- Paid holidays
Quick Apply
Front Desk Agent
Hotel Casa Del Mar —Santa Monica, CA
- $32 - $35 an hour
- 8 hour shift
- English
- Mid-level
- Hotel
- Free parking
- Paid holidays
Quick Apply
14d
Front Desk Agent
Hotel Angeleno —Los Angeles, CA
- $25.50 an hour
- Weekends as needed
- Bilingual
- Background check
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply

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Front Desk Agent, USC Hotel

University of Southern California
Los Angeles, CA

Quick Apply

Job Details

Full-time
From $28 an hour
2 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Night audit
Mail distribution
High school diploma or GED
Bachelor's degree
Travel planning

Full Job Description

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.

The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage.

We are seeking a Front Desk Agent to join our rapidly growing team.

The Opportunity:

As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner. As the Front Desk Agent, you will continue to provide exceptional customer service. We constantly strive to provide the best USC experience, and we hope that you can help us continue to exceed our guests’ expectations.

This is a full-time position that requires open availability, including nights, weekends, and holidays. The schedule may include overnight Night Audit shifts, which receive an additional $2.00/hour pay differential.

The Accountabilities:

Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests’ identification, credit, and payment for stay. Assign room keys, assist guests, complete registration cards, and provides other assistance as needed. Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. Accommodate special requests whenever possible.
Review accounts and charges with guests during the checkout process.
Assist in pre-registration and blocking of rooms for reservations. Take same day and future reservations when necessary. Know cancellation procedures.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Work closely with the housekeeping department, and coordinate room status updates by notifying the department of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
Coordinate requests for maintenance and repair and maintain guests’ room key storage. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
Answer inquiries pertaining to hotel services and amenities, area dining, entertainment, and travel directions.
Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility. Use proper telephone etiquette. Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.
Read and initial the daily pass-on log and bulletin board. Knowledgeable of daily activities and meetings in the hotel.
Handle all in-house calls and communicate guest comments, complaints, and requests to the appropriate and managers.
Arrange tours, taxis, or other transportation, or restaurant reservations for guests upon request.
Report any unusual occurrences or requests to the assistant manager or manager on duty.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Qualifiers:

Minimum Education: High school or equivalent.
Minimum Experience: 1 year. Combined experience/education as substitute for minimum education.
Minimum Field of Expertise: Customer service.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

What We Prefer:

Preferred Education: Bachelor’s Degree.
Preferred Experience: 2 years of experience in Hospitality and/or Hotel customer service.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit https://employees.usc.edu/benefits-perks.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research.

Will you be one? Join us!

FIGHT ON!

The hourly rate range for this position is $22.79 - $28.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

Do you have experience using the software OPERA?

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in canoga park ca

Front Desk Agent, USC Hotel

Front Desk Agent

Front Desk

Front Desk Agent

Front Desk Agent

Guest Service Agent - Part Time

Sales & Customer Service Associate

Guest Experience Planner

Front Desk Supervisor

Front Desk Agent

Front Desk Agent

Guest Service Associate/Crafter

Guest Service Agent

Overnight Guest Service Agent - Part Time

Front Office Agent

Hotel Front Desk Receptionist

Hotel Front Desk Agent

Guest Relations Coordinator

Front Desk Agent

Front Desk Agent

I want to receive the latest job alert for guest service agent in canoga park ca

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