Role Summary
Wolfe is a Pittsburgh-based FinTech company operating consumer gifting and payments brands, and we are actively embedding AI across our products, our internal processes, and the way our teams work day-to-day. As Senior GRC Analyst, you will be the hands-on owner of the control and evidence work behind our PCI DSS Level 1 service provider obligations, our SOC 2 Type II readiness, our IT general controls, our NIST CSF 2.0 maturity program, and our third-party risk assessments. This is a deliberately senior individual contributor role — you will operate with minimal oversight, work directly with our QSA and external auditors, and serve as the compliance advisor engineering, fraud, and product teams come to before they build. You will also help us define how governance keeps pace with AI adoption, including the controls and review process for AI use across the company. This is a 5-day onsite role in Pittsburgh, PA.
-
Run our annual PCI DSS v4.0.1 Level 1 service provider assessment and SOC 2 Type II examination end to end — scope validation, evidence collection, QSA and auditor coordination, gap remediation tracking, and support for sponsor bank and processor due diligence requests.
- Own IT general control readiness across change management, logical access, SDLC, and backup and job scheduling — documenting control narratives, walking auditors through the environment, and performing internal design and operating-effectiveness testing so that external testing produces no surprises.
- Own the issues management lifecycle under our Issues Management Policy — intake, risk rating, remediation tracking, closure evidence, and recurring reporting to leadership and the Audit Committee.
- Execute third-party risk assessments across our vendor portfolio, including security questionnaire review, contract security and PCI terms review, and ongoing monitoring of critical vendors.
- Administer our GRC platform — control library and cross-framework mappings across PCI, SOC 2, and ITGC, automated evidence collection, control owner workflows, and compliance dashboards.
Impact Statement
For more clarity on the role, below are the success metrics and measurements for this role in the first 90 to 120 days.:
- Take over evidence collection for the current PCI DSS v4.0.1 assessment cycle and deliver a QSA-accepted evidence package for your assigned requirement families, with an aging report showing zero overdue evidence requests at the 120-day mark.
- Deliver a SOC 2 Type II readiness assessment covering the full ITGC population — change management, logical access, SDLC, and backup and recovery — including written control narratives, identified design gaps, and a remediation plan sized to close before the audit period opens.
- Complete a refreshed assessment of the governance function and deliver a prioritized remediation plan covering the lowest-scoring subcategories, with owners, target dates, and a defined scoring path from current to target maturity.
- Migrate all open compliance and audit findings into a single issues register in the GRC platform — each item risk-rated, owner-assigned, and due-dated — and publish the first monthly issues report to the IT Steering Committee.
-
7+ years in GRC, IT audit, or information security compliance, including at least 3 years directly supporting PCI DSS in a Level 1 service provider or equivalent payment card environment; CISA, CRISC, CISSP, PCIP, or ISA certification preferred but not required.
- Demonstrated experience preparing for and supporting SOC 2 Type II examinations, including designing, documenting, and testing IT general controls across change management, logical access, and the software development lifecycle.
- Working depth in IT governance, with proven ability to translate control requirements into testable evidence that an external assessor accepts without rework.
- Hands-on experience administering a GRC platform (Vanta, Drata, Secureframe, ServiceNow IRM, AuditBoard, or similar) — control mapping, automated evidence collection, and reporting.
- Track record running third-party risk assessments end to end, including reviewing security and compliance terms in vendor contracts.
- Experience in a regulated financial services environment answering to external parties — sponsor banks, processors, regulators, or internal audit — and producing deliverables for executive and board audiences.
Wolfe is committed to providing a comprehensive benefits package to support your well-being, along with competitive compensation. Our benefits and perks include but not limited to:
- Restricted Stock Units (RSUs)
- Profit Share
- Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
- Short-Term Disability Insurance (Wolfe pays 100% of premium)
- Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
- PTO (vacation and sick time)
- Corporate Holidays and Floating Holidays
- 401(k)
- Employee recognition program
- Charitable Donation to a charity of your choice yearly
- Employee Referral Bonus
- Tuition Reimbursement
- Internal Training and Information sessions
- Family Picnic, Holiday Party, and other outings
- Internal Culture Club
Wolfe, LLC is a pioneering force in e-commerce since 1996 and the gifting industry, deeply rooted in Pittsburgh, Pennsylvania. Driven by our vision "To move humanity to express love for each other through personalized, faster, beautiful, secure, flexible gift giving," we're on a mission to revolutionize the way gifts are given and received. We achieve this through high-quality, fast service, and the same-day delivery of customized gift cards from our on-demand nations only robotic fulfillment center, alongside offering a safe and flexible card-to-card gifting technology.
At the heart of our success are our Core Values: Teamwork, Drive, Integrity, Caring, and Excellence. These principles guide us as we innovate and expand our portfolio with platforms and brands like PerfectGift, Gift Card Granny, GiftYa, Reaf Marketing, and Give InKind, setting new standards in the gifting experience.
Some of the Company and Executive Team Recognitions:
2023 Inc. 5000 list of fastest-growing private companies (ranked no. 382)
2022 - 1st place - Fastest 50 Growing Companies in Pittsburgh, Pittsburgh Business Times
2020 The Best Places to Work, Pittsburgh Business Times
2019 - Winner Carnegie Science Award, Entrepreneur Category
2017 - Winner of Outstanding Entrepreneur, Pittsburgh Venture Capital Association
2015 - Winner of Business Times Diamond Award, Business Ethics Award, Create Award
2015 CEO of the Year, Pittsburgh Technology Council
And more…
