Top 13 It help desk support Jobs in Canton, Ms

IT Support Analyst
Confidential —Jackson, MS
- $25.28 - $30.45 an hour
- Full-time
- Azure
- Computer Science
- Heavy lifting
- Health insurance
- Dental insurance
Quick Apply
3d
IT Support Specialist
Steel Service —Flowood, MS
- $23.99 - $30.89 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
2d
IT Support Engineer I
The Solutions Team Inc —Flowood, MS
- On call
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Help Desk Analyst
Sprint Mart —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support Specialist
Marmon Industrial Energy and Infrastructure —Pearl, MS
- Email
- Azure
- ERP systems
- Mid-level
Quick Apply
3d
IT Support Analyst - Ridgeland, MS
Butler Snow LLP —Ridgeland, MS
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
4d
IT Technician
The Haskell Company —Jackson, MS
- Full-time
- Microsoft Word
- Classroom
- Spanish
- Health insurance
- Retirement plan
Quick Apply
3d
Network Analyst II
Information Technology Services —Jackson, MS
- $26.50 an hour
- Full-time
- Research
- Mid-level
- Windows
9d
Operations Manager
HEALTHPLANONE, LLC —Madison, MS
- Full-time
- Marketing
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply

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IT Support Analyst
Confidential —Jackson, MS
Associate’s Degree in Information Technology, Computer Science, or a related field, Bachelor’s preferred. Provide technical support and troubleshooting for…
$25.28 - $30.45 an hour
Quick Apply
3d
IT Support Specialist
Steel Service —Flowood, MS
Provide prompt and effective technical support to end-users for hardware, software, and network issues via help desk ticketing systems such as ServiceNow or…
$23.99 - $30.89 an hour
Quick Apply
2d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
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Help Desk Agent
Phaxis LLC —Columbus, OH
While providing the highest level of customer service, the Help Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a…
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IT Support Analyst

Confidential
Jackson, MS

Quick Apply

Job Details

Full-time
$25.28 - $30.45 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Azure
Software troubleshooting
Writing skills
Windows
IT support
Computer networking
VMware
Video conferences (communication methods)
Associate's degree
Customer service problem-solving
IT department experience
Help desk

Full Job Description

IT Support Analyst

Duties:

Provide technical support and troubleshooting for hardware, software, and network issues
Install, configure, and maintain computer systems and peripherals
Respond to user inquiries and provide timely feedback, and resolution of IT-related problems
Collaborate with team members to identify and implement solutions to improve system performance and reliability
Assist in the administration of IT infrastructure, including servers, networks, and Office365
Document and maintain accurate records of IT support activities.

Skills:

Proficient in Windows operating systems (Windows 10/11, Basic Windows Server AD Administrator
Strong knowledge of computer hardware components and troubleshooting techniques
Hands-on experience with desktop applications and hardware solutions
Experience with network operations and concepts
Experience with Azure Active Directory Admin Portals
Experience with video conference solutions such as: Zoom and Teams
Experience with file sharing solutions such as: ShareFile, Box and One Drive
Basic Experience with VMware
Understanding Of Endpoint and Network Security
Experience with support and patching tools such as Managed Engine /Ninja, etc.

Physical Requirements:

Heavy Lifting & Equipment Handling

Lifting: Regularly required to lift, carry, push, and pull equipment weighing up to 30 to 50 lbs. (e.g., servers, desktops, printers, or battery backups).
Mobility: Ability to walk and stand frequently, sometimes navigating across large buildings, warehouses, or multiple campus locations.

Agility & Maneuverability

Crawl and Kneel: Must be comfortable crawling under desks, routing cables behind equipment, or accessing network closets.
Reach and Stretch: Frequent reaching overhead, horizontally, or below the waist to plug in equipment or manage wire racks.
Climb: Capacity to use stepladders or climb ladders to mount equipment, access ceiling Wi-Fi routers, or manage server rooms.

Dexterity & Sensory Capabilities

Fine Motor Skills: High degree of finger and hand dexterity to assemble, disassemble, and repair delicate, small-scale computer hardware (e.g., swapping hard drives, replacing memory, managing small screws).
Vision: Near vision is critical for reading small text, viewing fine details on motherboards, and observing computer screens for long periods. Color vision is frequently required to identify color-coded wiring and port indicators.

Requirements

Associate’s Degree in Information Technology, Computer Science, or a related field, Bachelor’s preferred

3 plus years’ experience in Information Technology.

Customer service skills to provide high levels of empathy, patience, and active listening. Understand user frustration and provide calm, patient, and personalized support.
Exceptional verbal and written communication skills to articulate troubleshooting steps clearly and manage client expectations.
Strong critical-thinking skills combined with a genuine passion for helping people.

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be assigned

Job Type: Full-time

Pay: $25.28 - $30.45 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Help desk: 2 years (Required)
Windows: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

it help desk support jobs in canton, ms

IT Support Analyst

IT Support Specialist

IT Support Engineer I

Help Desk Analyst

IT Support Specialist

IT Support Analyst - Ridgeland, MS

IT Technician

Network Analyst II

Operations Manager

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