Top 15 It help desk support Jobs in Canton, Oh

Network Administrator
Superior Dairy —Canton, OH
- Full-time
- Background check
- Azure
- Pass drug screening
- Disability insurance
- Health insurance
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IT Support Technician - Full Time
Hartville Hardware —Hartville, OH
- Full-time
- Computer Science
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
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9d
Help Desk Representative
Akron Metropolitan Housing Authority —Akron, OH
- $22.60 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
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Helpdesk Technician
Computer Technology Management Services LLC (dba CTMS) —Akron, OH
- $43,900 - $46,000 a year
- US work authorization
- Trade school
- Communication skills
- Opportunities for advancement
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Help Desk Support, Full Time 8:30 am - 5:00 pm
Western Reserve Hospital —Cuyahoga Falls, OH
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
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1d
Help Desk Support for POS Systems
Point of Sale Innovation —Alliance, OH
- Full-time
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
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Senior IT User Support Analyst
Kent State University —Kent, OH
- $46,977 - $51,069 a year
- Full-time
- Writing skills
- Research
- Mid-level
9d
IT System Support Administrator
Guardian Fleet Services —Valley, OH
- On call
- Background check
- Azure
- English
- AD&D insurance
- Paid holidays
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Classroom Technology Specialist
NEOMED —Rootstown, OH
- $42,391 - $50,162 a year
- Full-time
- Hybrid work
- Classroom
- Mid-level
- Microsoft Office
- Health savings account
- Paid holidays
Junior SAP ABAP Developer
Parker Hannifin Corporation —Akron, OH
- $88,000 - $146,400 a year
- Full-time
- Computer Science
- System design
- Bachelor's degree
- Paid parental leave
- Paid holidays

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Information Technology Support Technician
Gregory Industries —North Canton, OH
Provide onsite support across both office and manufacturing environments as needed. This position is based at our beautiful new headquarters and includes…
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IT Support Technician - Full Time
Hartville Hardware —Hartville, OH
Associate degree in Information Technology, Computer Science, Network Administration, or a related field preferred — an equivalent combination of education,…
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9d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Schedule:* Monday – Friday | Day Shift.
$20 - $23 an hour
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Help Desk Agent
Phaxis LLC —Columbus, OH
While providing the highest level of customer service, the Help Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a…
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it help desk support jobs near canton, oh

Network Administrator

Superior Dairy -
Canton, OH

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
Paid time off
401(k) matching

Qualifications

Knowledge management
Wireless networking
VLAN
Phone customer support
Computer hardware
Desktop (troubleshooting support)
Customer service knowledge base
Productivity software
Windows Server administration
Online help documentation
Desktop administration

Full Job Description

About Us:

The Michigan Milk Producers Association is a dairy farmer owned cooperative and dairy processor. Founded in 1916, the MMPA serves dairy farmers in Michigan, Indiana, Ohio and Wisconsin.

Quality milk and dairy products begin on the farm and continue through every step at Superior Dairy. Michigan Milk Producers Association’s family dairy farmers take pride in producing wholesome, nutritious milk with care and integrity. That commitment to quality carries forward as member milk is bottled and processed at Superior Dairy, MMPA’s wholly owned subsidiary in Canton, Ohio. Founded in 1922, Superior Dairy honors its Great Lakes heritage while delivering trusted dairy products to customers in 44 states.

Why you’ll love working here:

Competitive salary
Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
Disability insurance
Paid time off
Employer-matched 401(k) retirement savings plan
Personal and professional growth opportunities
Employee appreciation events and recognition awards
Employee wellness initiatives
Employee feedback and suggestion forums

Position Summary

Provision, deploy, configure, and administer various systems including Windows Servers, Hyper-V, Azure Cloud, O365 Administration, SD-WAN, firewalls, routers, switches, and various network monitoring tools. Work with vendors to diagnose network issues. As well as assisting with troubleshooting and resolution of level 1 support tickets.

Responsibilites

Perform remote, onsite, phone and client-side user support.
Monitor trouble tickets and corporate incidents Enterprise wide.
Maintain client software and hardware such as Windows 11, Windows Server 2019, 2022, Office 365, Intune, Ubiquiti, Aruba.
Lift and carry computer equipment weighing up to 50 pounds and move equipment.
Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
Troubleshoots remote access connectivity problems.

Education & Experience

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Technical Requirements/Certifications:

Associate degree or Trade School certificate in related field

Experience / Technical Requirements:

3-5 years’ experience in call center or service desk environment

Knowledge of various network, hardware and software applications including:

SD-WAN network topology (Aruba, Baracuda)
Switching, VLANs and network routes
Operating Systems: Windows 10, 11 and Windows Server 2019, 2022
Office 365 Support
Intune suite
Wireless and Wired LAN and Internet Support
Effective troubleshooting and documentation skills
Experience creating a customer knowledgebase
May consider an equivalent combination of education and experience
Collaborative communication approach
Utilize sound judgment

Personal Skills/Attributes needed:

Committed to achieve our mission
Individual with open and new ideas
Drive change with a positive attitude
Shows value for different opinions, shows flexibility to different opinions
Willing to act in a changing environment
Shows passion for growth and development within a team
Knowledge of commonly used concepts, practices, and procedures within the IT field
Additional knowledge in the following areas is preferred: Microsoft Windows Operating Systems & Microsoft Office suite, Mobile Devices including Surface, Apple iOS
Strong hardware repair skills
Working knowledge and troubleshooting skills associated with providing support in a professional corporate environment is preferred

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.

This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice.

MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve.

We are interested in every qualified candidate who is eligible to work in the United States.

MMPA is committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process.

We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position.

MMPA is an equal opportunity employer.

#superiornd1

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Refine Your Search

it help desk support jobs in canton, oh

Network Administrator

IT Support Technician - Full Time

Help Desk Representative

Helpdesk Technician

Help Desk Support, Full Time 8:30 am - 5:00 pm

Help Desk Support for POS Systems

Senior IT User Support Analyst

IT System Support Administrator

Classroom Technology Specialist

Junior SAP ABAP Developer

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