Company Overview
Barbco, Inc specializes in manufacturing horizontal earth boring machines, providing innovative solutions for underground construction projects. Our commitment to quality and precision drives us to deliver reliable equipment that meets the highest industry standards.
BARBCO is seeking a hands-on Quality Manager to help build, lead, and continuously improve the BARBCO Quality Management System — BQMS.
This is a key leadership opportunity for a quality professional who understands the discipline, structure, and best practices of larger manufacturing quality systems, but can apply them in a practical, lean, and nimble way that fits a family-owned manufacturing business.
BARBCO'S goal is to build BQMS — a BARBCO-specific quality system that takes the best parts of enterprise-level quality programs and turns them into a smart, effective, closed-loop system that works for our people, our production floor, our dealers, and our customers.
The Quality Manager will report to the Director of Production and will lead BARBCO’s Quality Control Technicians.
The BQMS Vision
The BARBCO Quality Management System — BQMS will be built around practical execution, clear documentation, accountability, and continuous improvement.
BQMS will focus on:
- Clear inspection standards and quality control processes
- Root cause analysis and corrective action
- Closed-loop communication between production, engineering, dealer support, field service, and leadership
- Recurring issue tracking and prevention
- Field technician reports, dealer feedback, audits, and warranty trends
- CAPA, NMRs, PARs, ECRs, and quality documentation
- Practical SOPs and work instructions
- Quality metrics, reporting, and leadership visibility
- ERP, MRP, and QMS system integration
The goal is not to copy a corporate quality manual. The goal is to build the BARBCO way — structured, disciplined, measurable, and nimble.
Key Responsibilities
Quality System Leadership
- Build, implement, and lead the BARBCO Quality Management System — BQMS.
- Create a practical quality structure that supports manufacturing, production, dealer support, warranty, field feedback, and continuous improvement.
- Take the best practices of larger ISO-style and enterprise quality systems and adapt them into a lean, usable BARBCO system.
- Define, write, and maintain SOPs, work instructions, quality forms, inspection standards, and quality procedures.
- Lead regular quality meetings and establish a consistent cadence for reviewing quality issues, corrective actions, field reports, and recurring problems.
Closed-Loop Quality Process
- Lead BARBCO’s closed-loop quality process from issue identification through root cause analysis, corrective action, follow-up, and verification.
- Track and manage recurring issues from production, dealers, OEM support, warranty claims, field service reports, and customer feedback.
- Work with production, engineering, dealer support, and field technicians to ensure issues are documented, reviewed, corrected, and prevented from repeating.
- Help convert field feedback into measurable internal improvements.
Manufacturing Quality Control
- Oversee quality control activities within BARBCO’s manufacturing and machine shop operations.
- Supervise and support Quality Control Technicians.
- Ensure inspections are completed accurately, consistently, and in alignment with drawings, tolerances, and production requirements.
- Support measurement, inspection, and documentation improvements on the shop floor.
- Help identify gaps in tooling, measurement equipment, inspection methods, and quality documentation.
Corrective Action and Documentation
- Manage and improve systems related to:
- CAPA — Corrective and Preventive Actions
- NMRs — Nonconforming Material Reports
- PARs — Preventive Action Requests
- ECRs — Engineering Change Requests
- Root cause analysis
- Field technician reports
- Audit findings
- Dealer and warranty feedback
- Ensure corrective actions are assigned, tracked, completed, and verified.
- Develop meaningful quality metrics and reporting for leadership.
ERP / MRP / QMS Support
- Support the implementation and ongoing use of ERP, MRP, and QMS tools.
- Help connect quality documentation, inspection results, nonconformance tracking, corrective actions, and production data into the company’s operating system.
- Work with leadership to ensure quality data becomes visible, usable, and actionable.
Dealer, OEM, and Field Communication
- Serve as a quality liaison between BARBCO, dealers, OEM support, field service, and internal departments.
- Review field technician reports, dealer feedback, warranty trends, and recurring service issues.
- Communicate quality concerns clearly and professionally across departments.
- Assist with audits, issue reviews, dealer-related quality concerns, and field-related investigations.
- Travel lightly to the field when needed to support quality review, investigation, dealer support, or corrective action.
Required Qualifications
- 3 to 5 years of experience in quality, quality control, manufacturing quality, or related operational quality experience.
- Experience in a manufacturing environment.
- Strong understanding of quality systems, inspection processes, documentation, corrective action, and root cause analysis.
- Experience with ERP, MRP, or QMS systems preferred.
- Familiarity with ISO-based systems or structured quality systems preferred.
- Ability to help build a BARBCO-specific quality system without unnecessary bureaucracy.
- Experience with CAPA, NMRs, PARs, ECRs, audits, and quality metrics.
- Familiarity with AWS standards and ASME/ANSI Y14.5 GD&T standards preferred.
- Ability to read and interpret drawings, specifications, tolerances, and manufacturing documentation.
- Strong written communication skills with the ability to define and write SOPs, reports, procedures, and corrective action documentation.
- Ability to lead people, drive accountability, and work cross-functionally.
Ideal Candidate Profile
The right person for this role will be:
- Hands-on and practical.
- Comfortable working in a small business environment.
- A change agent who can build structure without slowing the company down.
- Strong enough to bring discipline and accountability, but flexible enough to understand how a family-owned manufacturer operates.
- Able to take enterprise-level quality concepts and convert them into a system BARBCO can actually use.
- Comfortable working with production, engineering, dealer support, field service, leadership, and dealers.
- Strong in root cause analysis, follow-through, documentation, and accountability.
- Focused on solving problems, not just documenting them.
- Capable of building a quality system that is simple, effective, measurable, and sustainable.
Training and Development
BARBCO is committed to supporting the right candidate with continued training, certifications, and professional development as needed. The company will support quality-related certifications, system training, and other development that helps strengthen BQMS and BARBCO’s long-term quality program.
Why This Role Matters
This role is central to BARBCO’s next stage of growth.
The Quality Manager will help build BQMS — the BARBCO Quality Management System — a practical, closed-loop system that connects production, engineering, dealer support, field service, warranty, and customer feedback into one disciplined process.
This is a strong opportunity for someone who wants to build something meaningful inside a family-owned manufacturing company. The goal is to take the good, proven practices from larger quality systems and apply them in a smart, nimble, BARBCO-specific way.
Reporting Structure
- Reports to: Director of Production
- Direct Reports: Quality Control Technicians
- Works Closely With: Production, Engineering, Dealer Support, Field Service, Warranty, Operations, and Leadership
Pay: From $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Will you be able to commute daily to East Canton, Ohio?
Work Location: In person
