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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
The Manager of Creative Store Design is responsible for leading design development of new store concepts and brand test projects. This position acts as the design project manager and liaison for the banners. Coordinates all new design aspects as required to complete the project
Position Summary:
The Manager of Store Design is responsible for creating exceptional, brand-forward retail environments that elevate the customer experience and reflect the prestige of a luxury jewelry or fashion brand. This role combines creative design expertise with technical execution, managing projects from concept development through construction documentation and store opening. The ideal candidate has experience designing high-end retail environments and understands the nuances of luxury merchandising, customer journey mapping, visual storytelling, and premium material applications. Must also have ability to manage concept execution to a variety to venue types with different scope levels. Hands on Design Manager with ability to design and manage own projects and initiatives.
Key Responsibilities:
Store Design & Development
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Develop innovative store concepts, layouts, and design solutions for new stores, remodels, shop-in-shops, and flagship locations.
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Translate brand standards into compelling physical environments that enhance customer engagement and support sales objectives.
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Create store plans, elevations, 3D renderings, material boards, and presentation packages.
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Design luxury customer experiences that balance product visibility, security, traffic flow, and operational efficiency.
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Integrate visual merchandising requirements into overall store design strategies.
Brand & Customer Experience
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Ensure consistency of the luxury brand image across all retail formats.
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Design environments that reinforce premium positioning through thoughtful use of materials, lighting, fixtures, and finishes.
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Collaborate with Visual Merchandising, Marketing, and Merchandising teams to align store environments with seasonal campaigns and product launches.
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Apply customer journey principles to create memorable and immersive shopping experiences.
Project Management
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Manage multiple store design projects simultaneously, maintaining timelines and budgets.
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Coordinate with architects, consultants, fixture manufacturers, and construction teams throughout project execution.
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Review construction documents, shop drawings, and fixture specifications for compliance with design intent.
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Conduct site visits and field reviews to ensure quality standards are met.
Technical Design
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Review construction drawings and fixture shop drawing packages.
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Develop design standards and prototype updates for rollout across the store fleet.
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Ensure compliance with local building codes, ADA requirements, and landlord criteria.
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Partner with construction and facilities teams during implementation and store turnover.
Vendor & Stakeholder Collaboration
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Work closely with internal and external partners to source premium materials and finishes.
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Present design concepts and project updates to leadership and key stakeholders, including brand presidents
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Evaluate vendor capabilities and recommend solutions that support both aesthetics and budget requirements.
Qualifications:
Required:
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Bachelor's degree in Interior Design, Architecture, Environmental Design, Industrial Design or related field.
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5+ years of retail store design experience, with at least 3 years in luxury jewelry, luxury fashion, or premium retail environments.
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Strong portfolio showcasing high-end retail projects and customer-centric design solutions.
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Proficiency in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and rendering software.
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Knowledge of retail construction processes, fixture development, and project management.
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Strong understanding of luxury materials, lighting design, and premium finishes.
Preferred:
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Experience with flagship stores, boutiques, shop-in-shop environments, or international retail concepts.
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Experience supporting national or global retail brands.
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Knowledge of visual merchandising principles and luxury product presentation.
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Familiarity with FF&E sourcing and procurement processes.
