Job Summary:
Provides staff support to coworkers, support to hospice families, others in need within the community, and coworkers.
Job Duties:
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Maintains focus on weekly scheduling and achieving productivity while remaining consistently open and flexible to the changing needs of the clients and program.
- Provides community presentations regarding death and dying, grief process, anticipatory grief and bereavement, grief and loss as requested.
- Performs comprehensive initial bereavement risk assessment and implements care plan when appropriate; conducts ongoing reassessment of client needs and updates care plan as needed.
- Provides short-term support, consultation, and referral as requested by the community, staff and volunteers.
- Develops and implements grief support groups, in-services, workshops, education classes, and caregivers support groups.
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Attends team and inpatient unit interdisciplinary group meetings as assigned.
- Maintains documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, assessment and plan, and appropriateness and relevance of intervention consistent with the Agency for Health Care Administration (AHCA), Joint Commission and policies and procedures.
- Assesses bereavement risk rating, assures timely condolence letters are sent from volunteer department, and makes timely follow-up calls or oversees the volunteers.
- Enhances professional expertise and clinical knowledge through attendance at national, state, and local conferences as requested by management.
- Demonstrates creative critical thinking and problem solving.
- Meets productivity expectations as assigned by the organization.
- Independently participates in the A-Vow to Volunteer program.
- Completes and remains active as a Crowd Control Manager.
- Actively participates in customer engagement experience outcomes.
- Adheres to all policy and procedures of Avow with annual review of policy handbook.
- Collaborates with all disciplines within Avow.
- Cross-coverage of Avow Kids department as directed by manager of department.
- On call duties as assigned by manager, including nights and weekends.
- Required attendance and participation in multiple annual memorial events.
- Other duties as assigned.
Core Values:
Integrity: We are honest, hardworking, fiscally responsible professionals driven solely by the wellbeing of our patients, their loved ones, and the communities we serve.
Education: We believe it is important not only to serve the community but to educate community members about our services and the role we play through life’s transitions.
Collaboration: We know we cannot achieve everything we want without working together with each other, with our healthcare partners, and with the community.
Innovation: We embrace change and are always looking at creative ways to solve problems and serve new populations.
Celebration: We believe in the importance of celebrating life and relationships.
Education:
Master’s Degree in Social Work, Licensed Mental Health Counseling, or Marriage and Family Therapy from an accredited college or university required. 2-3 years related experience preferred.
Certificates, Licenses, Registrations:
Registered Clinical Social Work Intern, Registered Marriage and Family Therapist Intern, or Registered Mental Health Counselor Intern (valid in the state of Florida) or have completed the Registered Intern Program.
Valid Florida Driver’s License
Cardiopulmonary Resuscitation for Healthcare Providers
Crowd Control Manager certification within 90 days of hire
Language Skills:
Ability to read analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Multilingual preferred.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to identify problems, collect data, establish facts, and draw valid conclusions.
Physical Demands:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Position does include day and nighttime driving.
Work Environment:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.) The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be exposed to outside
weather conditions. Must able to endure exposure to common household allergens (ie. pets, plants, dust, etc.).
Compensation and Benefits:
This is only a summary of our employee benefits; it is subject to change.
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Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSA
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Supplemental Benefits (hospital confinement, accident and/or cancer)
- Dental insurance
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Vision Insurance
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Life and accidental death/dismemberment insurance (company paid)
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Long term care insurance (company paid)
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Retirement savings plan (TSA/403(b) matching program)
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Short and long term disability insurance (company paid)
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LegalShield (identity protection and more)
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Bereavement leave for family and pets
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Direct deposit
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Credit union availability
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Employee Assistance Program
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Paid time off
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Mileage reimbursement
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In-house continuing education opportunities
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Discounted membership at local area Fitness Center
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Tuition reimbursement
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Other employer-sponsored activities
Avow is a Tobacco Free Organization which includes but is not limited to cigarettes, electronic cigarettes, vaping, cigars, cigarillos, pipes, chewing tobacco, snuff, dip, and loose tobacco smoked via pipe or hookah. And due to the above, Avow will only hire Nicotine Free individuals.
All applicants offered a position are required to complete a screening through the Clearinghouse. For more information, click here https://info.flclearinghouse.com.
