Top 16 Service desk support Jobs in Cape Coral Fl

OPS Non-Student Help Desk Support Associate
Florida Gulf Coast University —Fort Myers, FL
- Part-time
- Computer literacy
- Office
- High school diploma or GED
IT Support Specialist
Entech Computer Services LLC —Fort Myers, FL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist
Entech —Fort Myers, FL
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
Systems Technician
Integris —Bonita Springs, FL
- 8 hour shift
- Hybrid work
- 1 year
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
11d
IT Support Specialist
MODERN TEK SOLUTIONS LLC —Fort Myers, FL
- $20 - $21 an hour
- Full-time
- Mid-level
- Office
- Travel
- Profit sharing
- Disability insurance
Quick Apply
Onboarding/Offboarding Engineer
Entech —Fort Myers, FL
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Onboarding/Offboarding Engineer
Entech Computer Services LLC —Fort Myers, FL
- $75,000 - $85,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
Depot and Deployment Engineer
Entech —Fort Myers, FL
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
IT Analyst
United Digestive —Fort Myers, FL
- Weekends as needed
- HIPAA
- Mid-level
- Office
Quick Apply
Depot and Deployment Engineer
Entech Computer Services LLC —Fort Myers, FL
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
IT Service Desk Specialist
(Mosaic Shared Services) Millennium Healthcare Management Serv LLC —Fort Myers, FL
- $21 - $23 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
11d

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OPS Non-Student Help Desk Support Associate
Florida Gulf Coast University —Fort Myers, FL
Previous experience in a help desk role in a higher education environment. Provide quality customer service by creating a welcoming and supportive environment.
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Desktop Support (Windows 10/11 environment)
Central Point Partners —Upper Arlngtn, OH
*Exceptional customer service skills *with ability to communicate technical concepts to non-technical users. Experience with or *willingness to learn AI tools…
$54,080 - $58,240 a year
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4d
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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service desk support jobs near cape coral fl

OPS Non-Student Help Desk Support Associate

Florida Gulf Coast University -
Fort Myers, FL

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Job Details

Part-time

Qualifications

Computer operation
Computer literacy
In-person customer service
Employee relationship building
High school diploma or GED
Phone customer support

Full Job Description

locations

Main Campus

time type

Part time

posted on

Posted 30+ Days Ago

job requisition id

R0006398

Job Summary

The OPS Non-Student Help Desk Support Associate will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of Information Technology Services.
Information Technology Services provides leadership and instills confidence through exceptional technology and assistance to our customers.
Information Technology Services consists of multiple teams who support all faculty, staff, and students as it related to desktop computing, applications, telecommunications, network, classroom technology, and other technical needs.

Job Description

Typical duties include, but not limited to:

Provide phone and walk-up counter support to the FGCU community.
Answer questions about hardware/software configurations.
Assist with remote troubleshooting.
Help with testing of new services.
Record work in the Help Desk ticketing system.

Other duties:

Performs other job-related duties as assigned.

Additional Job Description

Minimum Requirements:

High school diploma or equivalent.
Experience providing excellent customer service in person and over the phone.
Basic knowledge and understanding of computer use.
Open availability Mon-Fri 7:00 a.m. – 10:00 p.m. and Saturday 8:00 a.m. – 5:00 p.m.

Preferred Qualifications:

Previous experience in a help desk role in a higher education environment.
Coursework or training in IT disciplines covering computer applications, hardware, networking, systems, or similar areas.

Knowledge, Skills, & Abilities:

Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
Demonstrate the ability to respond to supervision, guidance, and direction in a positive, receptive manner and in accordance with stated policies.
Provide quality customer service by creating a welcoming and supportive environment.
Present a professional image in word, action, and attire.
Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.

Apply Now

Refine Your Search

service desk support jobs in cape coral fl

OPS Non-Student Help Desk Support Associate

IT Support Specialist

IT Support Specialist

Systems Technician

IT Support Specialist

Onboarding/Offboarding Engineer

Onboarding/Offboarding Engineer

Depot and Deployment Engineer

IT Analyst

Depot and Deployment Engineer

IT Service Desk Specialist

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