Top 897 Area service manager Jobs in Cape Elizabeth, Me

CX Manager
Unum Group —Portland, ME
- $89,400 - $183,500 a year
- Full-time
- Marketing
- 5 years
- SQL
- Loan repayment program
- Disability insurance
Project Superintendent
Consigli Construction —Portland, ME
- $137,000 - $180,000 a year
- Full-time
- Construction site
- Computer literacy
- Business development
Quick Apply
Automotive Key Technician
Car Keys Express —Portland, ME
- $62,440 - $81,320 a year
- Monday to Friday
- Dealership
- Computer literacy
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Performance Director
The Fedcap Group —South Portland, ME
- From $72,000 a year
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
ITS Project Manager
University of New England —Portland, ME
- Online Application
- Mid-level
- University
- Bachelor's degree
- Health insurance
- Dental insurance
Assistant Project Manager
University of New England —Portland, ME
- Online Application
- Microsoft Excel
- Mid-level
- University
- Health insurance
- Dental insurance
Survey Technician Portland, ME
Blew & Associates, P.A. —Portland, ME
- $70,000 - $95,000 a year
- Overtime
- Construction site
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Residential Property Manager - Portland, ME (Full-time)
DC Management —Portland, ME
- $60,000 - $75,000 a year
- Weekends as needed
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
3d
Assistant General Manager
Nouria Energy Services, Inc. —Scarborough, ME
- From $19 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Merchandising
Quick Apply
9d
Senior Hearing Aide Specialist
Costco Wholesale —Scarborough, ME
- $40.87 - $45.67 an hour
- 8 hour shift
- Background check
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
2nd Shift Saw Machine Operator - $2.50 an hour Shift Differential
American Steel and Aluminum LLC —South Portland, ME
- $20.50 an hour
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Food Service Operations Assistant Manager
Nouria Energy Services, Inc. —Gorham, ME
- From $18 an hour
- Full-time
- ServSafe
- Computer literacy
- Mid-level
Quick Apply
4d
RN Case Manager
Andwell Health Partners —Scarborough, ME
- $38.56 - $48.93 an hour
- Full-time
- CPR Certification
- RN License
- BLS Certification
- Tuition reimbursement
- Paid time off
Quick Apply
Area Service Manager
Hussmann Corporation —Portland, ME
- $93,472 - $1,737,592 a year
- Full-time
- Clean driving record
- 5 years
- Data analysis skills
- Health savings account
- Health insurance
Retail Operations Assistant Manager
Nouria Energy Services, Inc. —Hollis, ME
- From $18 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Computer literacy
Quick Apply
Maintenance Technician
Kennebunkport Inn —Kennebunkport, ME
- Weekends as needed
- Background check
- Ability to walk for extended periods
- English
- Paid parental leave
- AD&D insurance
Quick Apply
Hospice CNA
Affinity Hospice Management LLC —Cumberland County, ME
- Full-time
- 18 years or older
- CPR Certification
- BLS Certification
Quick Apply
4d
Regional Pharmacist 36 Hrs ($108,000-$153,684 /yr)
Hannaford —Westbrook, ME
- $108,000 - $153,684 a year
- Weekends as needed
- Background check
- Customer service
- Mid-level
- Store discount
- Health savings account
Quick Apply
Territory Outside Sales- Apartment -Base Salary and Uncapped Commissions
Spectrum —Portland, ME
- $40,000 - $100,000 a year
- Weekends as needed
- Residential
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
3d
House Manager and Family Assistant (with Meal Prep & Childcare Support)
Sage Haus —Cape Elizabeth, ME
- $30 - $35 an hour
- Part-time
- Background check
- CPR Certification
- Research
Quick Apply

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CX Manager

Unum Group -
Portland, ME

Apply Now

Job Details

Full-time
$89,400 - $183,500 a year

Benefits

Loan repayment program
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 5% Match
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Team leadership
Bachelor's degree

Full Job Description

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments

All the benefits listed above are subject to the terms of their individual Plans .

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

This individual is a member of Unum’s Customer Experience (CX) Program with a mission to equip and rally Unum with actionable insights. The incumbent leads practitioners in developing and applying a consistent CX measurement system of critical touchpoints, and in the achievement of CX goals through analysis, reporting and actionable insights. This individual plays a lead role in upholding survey design best practices and leveraging Unum’s survey and analysis tools; and is also an influential voice amongst business partners, advocating for customer needs and the experiences needed to meet those needs, leading to customer centric product, services and digital strategies. Individual will utilize sound research practices and continuous improvement methodologies to lead, execute, and implement change. Incumbent will work closely with leadership of operational and digital transformation teams to influence operational processes and strategic digital based solutions in order to achieve a superior experience for the customer. This position requires extensive, analytical and technology skills, and understanding of multiple business areas and digital tools, balanced with a clear ability to clearly and concisely communicate with management across all levels of the organization.

Job Specifications

Bachelor’s degree required (Masters a plus), preferably in Business, Marketing, Market Research, Economics, Statistics, or Psychology/Sociology.
5-6+ years of experience delivering value to customers through research, problem solving, analytics, and/or digital assets, or equivalent relevant experience.
Deep understanding of common CX metrics and measurement systems (NPS, CES, etc.); as well as the customer journey and behaviors & expectations to invest in technology.
Experience delivering data and/or digital based solutions that have a direct impact on customer experience.
Proven experience completing advanced CX data analysis; familiarity with statistical modeling and analytic tools (SPSS, SAS, R, SQL/Teradata, Qualtrics, Tableau etc.) a plus.
Strong business, financial and digital acumen.
Results oriented with strong people, leadership and change management skills.
Strong problem solving and critical thinking ability.
Excellent time management and organizational skills to be able to balance multiple competing priorities.
Experience executing on technical process oriented projects.
Demonstrates strong focus on quality delivery and delighting customers; holds self to high standards of delivery.
Demonstrates strong oral and written communication skills with ability to effectively present to varying levels of leadership including senior leaders.

Principal Duties and Responsibilities

Responsible for designing, managing, and implementing CX research initiatives in support of strategic and marketing decisions, with a focus on customer satisfaction/performance monitoring.
Conduct and analyze qualitative and quantitative research and turn the results into actional recommendations.
Maintain technical expertise and knowledge of marketing and UX research, analysis, survey tools and strategic planning principles and techniques.
Completes advanced CX analysis with quantitative and qualitative data to understand trends, root causes and key drivers, illustrating opportunities to help the organization improve Customer Experience consistently and cohesively. Play a leadership role in technology and process assessment of key customer touchpoints.
Constantly operate with a customer centric mindset and ability to analyze most important components of customer engagement that can help drive business solutions and improve customer experience.
Partner with business counterparts to understand and align CX strategy to operational and digital transformation goals
Develop and maintain in-depth knowledge of the Company’s products and services, Enterprise-wide.
May perform other duties as assigned

#LI-TO1

#LI-MULTI

~IN4

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$89,400.00-$183,500.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

Apply Now

Refine Your Search

area service manager jobs in cape elizabeth, me

CX Manager

Project Superintendent

Automotive Key Technician

Performance Director

ITS Project Manager

Assistant Project Manager

Survey Technician Portland, ME

Residential Property Manager - Portland, ME (Full-time)

Assistant General Manager

Senior Hearing Aide Specialist

2nd Shift Saw Machine Operator - $2.50 an hour Shift Differential

Food Service Operations Assistant Manager

RN Case Manager

Area Service Manager

Retail Operations Assistant Manager

Maintenance Technician

Hospice CNA

Regional Pharmacist 36 Hrs ($108,000-$153,684 /yr)

Territory Outside Sales- Apartment -Base Salary and Uncapped Commissions

House Manager and Family Assistant (with Meal Prep & Childcare Support)

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