Top 5 Guest service agent Jobs in Cape Girardeau, Mo

HOTEL FRONT DESK
Century Casinos Inc —Cape Girardeau, MO
- $15.50 an hour
- Weekends as needed
- Hotel
- Entry level
Night Auditor - Candlewood Suites
Premier Management, Inc —Cape Girardeau, MO
- Night shift
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Cape Girardeau, MO
- Up to $3,200 a year
- Urgently hiring
- Cooking
- English
- Hotel
- Health insurance
- Dental insurance

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Patient Service Representative - Mercy Southeast - Primary Care Clinic
Mercy —Cape Girardeau, MO
The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows. Full-Time (40-hrs per week).
3d
Patient Services Rep - Cancer Center - Mercy Southeast
Mercy —Cape Girardeau, MO
The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
3d

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Employee must maintain reliable transportation daily, valid driver’s license, and valid vehicle insurance. General clerical assistance including but not limited…
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Front Desk Agent
Foxfruit —Columbus, OH
We are seeking a professional and welcoming Front Desk Agent to provide outstanding service to visitors while supporting daily front desk operations.
$3,775 - $4,400 a month
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HOTEL FRONT DESK

Century Casinos Inc -
Cape Girardeau, MO

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Job Details

Full-time
$15.50 an hour

Qualifications

Hotel and accommodations payment processing
Hotel policy compliance
Phone communication
Greeting customers
Hotel and accommodations guest luggage handling
Mops
Processing cash transactions
Answering guest questions
Hotel public area cleaning
Hotel room assignment management
Hotel and accommodations guest complaints handling
Standard operating procedures (SOPs)
Entry level
Hotel housekeeping

Full Job Description

POSITION SUMMARY

The employee in this position is responsible for providing a warm welcome to all guests entering or departing the hotel. The front desk is the first impression on the guests so it is very important to always be polite to our guests and to greet them with a smile. All front desk agents must be able to display good customer service skills along with problem solving skills.

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.

Greet all guests
Check guests in/out
Accept payment/authorizations from all guests that are staying at the hotel
Keep all guest’s information and presence private and secure at all times
Cash handling
Light cleaning of the lobby (i.e. dusting, sweeping, mopping, vacuuming)
Assist guests with luggage if asked
Solve any guest issues that may arise to the best of your ability
Keep proper guest records
Follow all SOP & Policies that are put into place
Manage special requests/wakeup calls
Assign guest rooms following special requests made by guests

Qualifications:

Experience in the hospitality industry or guest services is preferred, but not required
Proficient with computers/telephones
Able to multitask
Must be available to work various shifts, holidays and weekends
Must have great customer service skills – all of our positions come into contact with guests!

What to Expect

Be part of a cohesive team with opportunities to build a successful career.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.

I have read and understand this job description. I am able to do this job with or without (circle one) accommodation. If this should change, I will notify my manager and Human Resources immediately and will work toward a solution.

Signed and acknowledged by: ___________________________________ DATE: ___________

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guest service agent jobs in cape girardeau, mo

HOTEL FRONT DESK

Night Auditor - Candlewood Suites

Guest Service Agent

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