Top 2 Front office manager hotel Jobs in Cape Girardeau, Mo

Night Auditor - Candlewood Suites
Premier Management, Inc —Cape Girardeau, MO
- Night shift
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Assistant Hotel Manager
American Cruise Lines —Cape Girardeau, MO
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply

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Night Auditor - Candlewood Suites

Premier Management, Inc
Cape Girardeau, MO

Quick Apply

Job Details

Qualifications

High school diploma or GED
Supervising experience
Hotel emergency procedures
Front desk
Receptionist experience within hospitality industry

Full Job Description

Job Title: Night Auditor

Position Summary:
Checks front office accounting records for accuracy and, on a daily basis,
summarizes and compiles information for the hotel's financial records. Tracks
room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities, reflecting the
hotel's financial performance for the day. Posts room charges and room taxes to
guest accounts including guest transactions not posted during the day by the
front office cashier.

Night Auditor Duties and Responsibilities:

Posts room charges and taxes to guest accounts.
Processes guest charges voucher and credit card vouchers.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing.
Prints up and files reservations for the next business day.
Verifies all account postings and balances.
Verifies that room rates are correct and posts those rates to guest accounts.
Monitors the current status of coupon, discount, and other promotional programs.
Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Summarizes results of operations for management.
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
Prepare of End of day procedure.
Follow the End of Day / Night Audit Checklist.
Must have complete knowledge of emergency procedures.
Balance the day’s charges, making corrections as necessary.
Performs wake-up calls.
Run end of day process in property management software (PMS).
Understand principles of auditing, balancing, and closing out accounts.
Knows how to operate PMS, typewriters, and other front office equipment's.
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Perform nightly balancing of in-room video and long-distance telephone services
Understand and knows how to perform check-in and check-out procedures.

Prerequisites:

Education: High school graduate or equivalent. Must speak, read. write, and
understand the primary language used in the workplace. Must be able to speak
and understand the primary language used by the guests who visit the hotel.

Experience: Minimum one year of hotel front desk supervisory experience,
experience handling cash, accounting procedures, and general administrative
tasks.

Quick Apply

Refine Your Search

front office manager hotel jobs in cape girardeau, mo

Night Auditor - Candlewood Suites

Assistant Hotel Manager

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