Top 218 Helpdesk technician Jobs in Capitol Heights, Md

Helpdesk Technician
Everwatch —Annapolis Junction, MD
- $55.38 - $75.97 an hour
- Mid-level
- Bachelor's degree
- Communication skills
8d
Helpdesk Technician - Tier II
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $70,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
IntraFi —Arlington, VA
- $30.00 - $36.06 an hour
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Health insurance
Helpdesk Technician - Tier I
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $50,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
The Ford Agency —Washington, DC
- $51,000 - $82,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Tier 1 Helpdesk Technician
AAC Inc —Washington, DC
- Full-time
- Bachelor of Science
- Mid-level
- Windows
Quick Apply
8d
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
IT Support Technician
Wiley Rein LLP —Washington, DC
- $62,000 - $68,000 a year
- Overtime
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- Health savings account
Desktop Support Technician
Howard University —Washington, DC
- $72,727 - $80,000 a year
- Full-time
- Computer Science
- Word processing
- Mid-level
- 403(b) matching
- Commuter assistance
Service Desk Technician L2
Milestone Technologies, Inc. —Washington, DC
- $22.69 - $38.00 an hour
- Google Workspace
- Mid-level
- Windows
Tier 1 Service Desk Technician
Peraton —Washington, DC
- $66,000 - $106,000 a year
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
5d
Help Desk Specialist
Indigo IT —Washington, DC
- $60,000 - $70,000 a year
- Monday to Friday
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
11d
Part-Time Help Desk Technician
Koniag Government Services —Arlington, VA
- $28 - $32 an hour
- Part-time
- Mid-level
- Commercial
Desktop Support Engineer
Mighty Warner LLC —Washington, DC
- Up to $55 an hour
- Part-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
12d
Tier 2 Desktop Support Technician
General Dynamics Information Technology —Washington, DC
- $32.30 - $43.70 an hour
- 5 years
- Office
- Continuous improvement
- 401(k) matching
Help Desk Technician
TIAG —Bethesda, MD
- $50,000 - $57,000 a year
- Full-time
- Windows
- University
- Computer networking
Quick Apply
1d
Help Desk Technician
Edgewater Federal Solutions, Inc. —Washington, DC
- $37.76 an hour
- Full-time
- Mid-level
- Windows
- Bachelor's degree
- AD&D insurance
- Paid holidays
Help Desk Technician
Planet Depos —Rockville, MD
- $24.04 - $27.00 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Paid holidays
Help Desk Specialist I (Copyright)
Computer World Services —Washington, DC
- $50,000 - $59,000 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
Helpdesk Technician - Tier III
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $90,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Senior level
- Health insurance
- Dental insurance
Quick Apply

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Helpdesk Technician

Everwatch -
Annapolis Junction, MD

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Job Details

$55.38 - $75.97 an hour
8 days ago

Qualifications

IT system monitoring
Server troubleshooting
Providing information to customers
Software implementation
Hardware maintenance
Incident Escalation
Software installation
Unix support
Computer management
Hardware support
Unix administration
Server installation
Networking equipment (troubleshooting support)
Windows support
TS/SCI with Polygraph
Network infrastructure management
Escalation handling
Implementing IT solutions
Operating system installation
System performance monitoring

Full Job Description

Job Title: Helpdesk Technician Overview:

EverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our country’s most critical missions. We are a full-service government solutions company. Harnessing the most advanced technology and solutions, we strengthen defenses and control environments to preserve continuity and ensure mission success.

EverWatch employees are focused on tackling the most difficult challenges of the US Government. We offer the best salaries and benefits packages in our industry - to identify and retain the top talent in support of our critical mission objectives.

Commitment to Non-Discrimination:

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Responsibilities:

Your combination of people skills and system administrator knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the Intelligence Community? We’re looking for a system administrator who can implement and maintain a system to help us deploy cyber security solutions across the intelligence community.

As a system administrator on our team, you’ll ensure the current infrastructure is functional and available. You’ll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission-critical network. Your communication skills will come in handy as you turn metrics into information and articulate their meaning.

This is an opportunity to gain experience in mission critical networks. We focus on growing as a team, so we’ll share techniques, work through challenges, and develop new methodologies together. Work with us and resolve daily challenges as we improve our nation's security.

Qualifications:

You Have:

Experience providing support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
Experience configuring and managing UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
Experience managing IT system infrastructure and any processes related to these systems
Experience providing support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Experience providing support for the escalation and communication of status to agency management and internal customers
Ability to provide support for the dispatch system and hardware problems and remain involved in the resolution process
Ability to work shift work
TS/SCI clearance with a polygraph
Bachelor's degree in a technical discipline and 10+ years of experience with systems administration, or 15+ years of experience with systems administration in lieu of a degree

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation at EverWatch is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55.38 to $75.97 per hour. The estimate displayed represents the typical compensation range for this position and is just one component of EverWatch’s total compensation package for employees.

Job Locations: US-MD-Annapolis Junction Skills: UNIX, Windows

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helpdesk technician jobs in capitol heights, md

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IT Support Technician I

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Helpdesk Technician - Tier III

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