Top 15 Guest service agent Jobs in Carbondale Co

Front Desk Agent
Comfort Inn & Suites Carbondale —Carbondale, CO
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
The Hoffman Hotel Basalt Aspen, Tapestry Collection by Hilton —Basalt, CO
- $26 an hour
- Full-time
- Management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent - FT
Glenwood Hot Springs Resort —Glenwood Springs, CO
- $21.50 - $23.50 an hour
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Guest Services/Front Desk Agent
Five Senses Hospitality Associates —Basalt, CO
- $22 an hour
- Part-time
- Bilingual
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent - Limelight Snowmass - Winter
Limelight Hotels —Snowmass Village, CO
- $22.50 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid time off
Quick Apply
1d
Spa and Fitness Front Desk Agent
Snowmass Club —Snowmass Village, CO
- $23 - $25 an hour
- Seasonal
- CPR Certification
- Ability to lift 50 pounds
- First Aid Certification
- Free parking
- Health insurance
Guest Service Agent - Limelight Snowmass - Winter
Limelight Hotels —Snowmass Village, CO
- $22.50 an hour
- Full-time
- Writing skills
- Hotel
- High school diploma or GED
- Paid time off
Quick Apply
1d
Full-Time Guest Services
Stonebridge —Glenwood Springs, CO
- From $18 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
5d
Front Desk Agent, The Villas at Snowmass Club
Villas at Snowmass Club —Snowmass Village, CO
- $20 - $23 an hour
- Temporary
- Hotel
- Driver's License
- Communication skills
- Commuter assistance
- Employee assistance program
11d
Front Desk Agent
Timberline Condominiums —Snowmass Village, CO
- From $21 an hour
- Temporary
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent - Full Time
Glenwood Hot Springs Resort —Glenwood Springs, CO
- $21.50 - $23.50 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- English
- Health insurance
- Dental insurance
8d
Part- Time Guest Services
Stonebridge —Glenwood Springs, CO
- $18 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
5d
Night Audit
East West Hospitality —Snowmass Village, CO
- $25 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- Front desk
- Health insurance
- Dental insurance
Quick Apply
8d
Front Office Supervisor $27.00/hr
Salamander Hospitality, Llc —Aspen, CO
- $27 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- AD&D insurance
- Disability insurance
Quick Apply

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Front Desk Agent
Comfort Inn & Suites Carbondale —Carbondale, CO
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special…
Quick Apply
Front Desk Supervisor
The Hoffman Hotel Basalt Aspen, Tapestry Collection by Hilton —Basalt, CO
They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping…
$26 an hour
Quick Apply
7d

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Front Desk Agent
Renaissance Westerville —Westerville, OH
Respond quickly to calls, lobby visitors, and team members needing assistance. Post guest charges, collect payments, and follow cash handling procedures.
From $16 an hour
Quick Apply
Front Desk Agent
Hampton Inn Columbus/Easton —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
$16 an hour
Quick Apply

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guest service agent jobs near carbondale co

Front Desk Agent

Comfort Inn & Suites Carbondale -
Carbondale, CO

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Computer operation
High school diploma or GED
Computer skills

Full Job Description

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations

Key Duties & Responsibilities:

Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel.
Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

From basic benefits to added advantages, Crestline Hotels & Resorts does what it takes to take care of our Associates—both in and outside of work. Benefits include: Health and Welfare plans to include Medical/Dental/Vision options, Competitive Paid Time Off, 401k Savings Plan with Company Match, Volunteer Opportunities, Educational Assistance, Travel Discounts, and more! *Benefits may vary depending on location. *No application deadline. All positions posted on on-going basis until filled*

Brand: Comfort Inn & Suites Carbondale
Address: 920 Cowen Dr Carbondale, CO - 81623
Property Description: Comfort Inn & Suites Carbondale
Property Number: 216

Quick Apply

Refine Your Search

guest service agent jobs in carbondale co

Front Desk Agent

Front Desk Supervisor

Front Desk Agent - FT

Guest Services/Front Desk Agent

Front Desk Agent - Limelight Snowmass - Winter

Spa and Fitness Front Desk Agent

Guest Service Agent - Limelight Snowmass - Winter

Full-Time Guest Services

Front Desk Agent, The Villas at Snowmass Club

Front Desk Agent

Call Center Agent - Full Time

Part- Time Guest Services

Night Audit

Front Office Supervisor $27.00/hr

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