Top 23 Customer support & client services managers Jobs in Carlisle, Ia

VP of Client Services (Work Remotely Anywhere in the U.S.)
Businessolver —West Des Moines, IA
- $150,000 - $215,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Bachelor's degree
Client Services Manager (Remote)
Businessolver —West Des Moines, IA
- $79,000 - $107,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Quality control
Contact Center Manager
Athene —West Des Moines, IA
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Financial services
Director of Customer Experience
Midwest Heritage Bank, FSB —West Des Moines, IA
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
14d
Contact Center Operations Manager (Member Services Operations Manager)
ClaimDOC —West Des Moines, IA
- Analysis skills
- Senior level
- Leadership
Call Center Manager
Midwest Veterinary Supply, Inc. —Des Moines, IA
- $60,000 - $70,000 a year
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
14d
Agency Team Lead
Athene —West Des Moines, IA
- Full-time
- Mid-level
- 3 years
- Analysis skills
13d
Virtual Team Supervisor-Total Care
Mediacom Communications Corporation —West Des Moines, IA
- $40,000 - $60,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- Wellness program
- Paid holidays
3d
Customer Service Lead / Office Coordinator
9016 Power Systems LLC —Des Moines, IA
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
Manager Trainee
ARK Distributing —West Des Moines, IA
- $750 - $1,495 a week
- Full-time
- Mid-level
- Driver's License
- Leadership
Quick Apply
New Business Team Lead
Athene —West Des Moines, IA
- Full-time
- Military
- Mid-level
- Mentoring
5d
Director of Customer Care, Controls
Basepoint Building Automations —Des Moines, IA
- 5 years
- Office
- Driver's License
- Opportunities for advancement
Quick Apply
Director of Customer Success & Plan Management
3E Partners —West Des Moines, IA
- Full-time
- Senior level
- Leadership
Quick Apply
3d
ProCall Supervisor
NAPA —Des Moines, IA
- Full-time
- Travel
- Recruiting
- Computer skills
- Opportunities for advancement
Quick Apply
4d
Client Service Manager
Gallagher —West Des Moines, IA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —Des Moines, IA
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply
Service Manager
WEILER INC —Knoxville, IA
- Full-time
- Microsoft Excel
- Management
- 5 years
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Des Moines, IA
- 5 years
- Research
- Travel
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Des Moines, IA
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Customer Operations Manager
AG EXPRESS ELECTRONICS INC —Des Moines, IA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
11h

I want to receive the latest job alert for customer support & client services managers in carlisle, ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services managers jobs near carlisle, ia

Customer Service Coordinator jobs in Des Moines, IA

Client Services Manager jobs in West Des Moines, IA

Operations Manager jobs in Des Moines, IA

Call Center Manager jobs in Des Moines, IA

Customer Success Manager jobs in Des Moines, IA

Market Manager jobs in California

Market Manager jobs in Tampa, FL

Market Manager jobs in Lincoln, NE

Market Manager jobs in Detroit, MI

Sprouts Farmers Market jobs in Inglewood, CA

Manager jobs in Michigan

Project Manager jobs in Tallahassee, FL

Whole Foods Market jobs in Salt Lake City, UT

New Business Specialist jobs in Scottsdale, AZ

New Business Specialist jobs in Altoona, PA

New Store Opening jobs in Chicago, IL

New Business Specialist jobs in Boston, MA

Business Administration jobs in Bakersfield, CA

Nurse Practitioner New Grad Welcome jobs in Chicago, IL

Community Support Specialist jobs in St. Louis, MO

VP of Client Services (Work Remotely Anywhere in the U.S.)

Businessolver -
West Des Moines, IA

Apply Now

Job Details

Full-time
$150,000 - $215,000 a year

Qualifications

Benefits administration
Customer communication
Managerial strategic planning
Customer relationship building
Coaching
Leadership development
Managing clients in a customer support role
Team development
Managing budgets in a finance role
Professional development support
Bachelor's degree
Leading team collaboration initiatives
Business management
Team motivation (leadership skill)
Organizational budget management
Analytics

Full Job Description

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

When clients want to put Businessolver solutions to work, it's the VP Client Services who oversees the team to ensure accurate and timely execution. They set the strategy to align with company goals relative to growth, cultivating professional relationships and generating client delight. They are a leader of leaders!

This role will be accountable for the direct management of Client Services professionals including Client Services Leads and Client Services Directors. Each Client Team is responsible for timely and consistent Service Delivery and collaboration with other functions across Businessolver to deliver Client Delight. If you are an innovative thinker, a strategic planner and an excellent coach and partner, you could be the one!

The Gig:

Ensure timely, accurate and delightful service delivery to all clients collaborating successfully with other functions across Businessolver.
Provide direction and guidance to team members, including annual strategy for growth and retention
Conduct strategic business reviews with clients and act as executive sponsors for relevant ones
Evaluate operational metrics to assess trends and risks requiring action plans
Support and execute renewal strategies to drive sustained revenue streams
Manage P&L across the teams and report performance to executive team monthly
Analyze KPIs across the team to identify shifts in strategy to ensure attainment of expected results
Drive employee delight through coaching, support, career development and recognition
Manage projects and drive results for consistent and successful client delivery
Point of escalation for internal and external service issues requiring support above day to day client contact

What you need to make the cut:

Bachelor's degree and relevant experience
8+ years progressive experience working with brokers, carriers and clients in the Benefit Administration arena
Strong experience with people management and leading teams/organizations
Experience coaching leaders to lead!
Thought leader; ability to outline a vision and engage teams to follow and execute
Financial management; experience managing large budgets
Strategic and analytical skills; ability to drive a plan and deviate when necessary to ensure achieved results
Strong employee development skills with the ability to motivate and drive exceptional results
Ability to drive the next level of questioning and coach team members to be inquisitive
Ability to grow and sustain client relationships, while striking a strong balance in advocacy for both internal and external customers
Excellent communication skills; responsible for communicating both internally & externally to drive both client and employee delight
Proven organizational skills and impeccable attention to detail
You must be an assertive, resourceful, and creative problem solver. When issues come up, you should be world-class at quickly and constructively working with members of the team to find solutions while maintaining professionalism and courtesy
Adaptable and resourceful, capable of working under pressure to meet aggressive deadlines
Highly motivated, confident, energetic and positive attitude

The pay range for this position is 150K to 215K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

Other Compensation: This role will be eligible to participate in the annual incentive compensation plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We've built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren't just about compliance, they're about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart,
The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#LI-Remote

Apply Now

Refine Your Search

customer support & client services managers jobs in carlisle, ia

VP of Client Services (Work Remotely Anywhere in the U.S.)

Client Services Manager (Remote)

Contact Center Manager

Director of Customer Experience

Contact Center Operations Manager (Member Services Operations Manager)

Call Center Manager

Agency Team Lead

Virtual Team Supervisor-Total Care

Customer Service Lead / Office Coordinator

Manager Trainee

New Business Team Lead

Director of Customer Care, Controls

Director of Customer Success & Plan Management

ProCall Supervisor

Client Service Manager

Temporary Workforce Management Specialist

Service Manager

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

Customer Operations Manager

I want to receive the latest job alert for customer support & client services managers in carlisle, ia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected