Top 202 Customer relations representative Jobs in Carlsbad, Ca

Community Relations Representative
Essex Property Trust —Oceanside, CA
- $24.50 - $29.09 an hour
- Weekends as needed
- English
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
BioPharma Sales Rep – Entry/Exp.
Immune Biopharma —Carlsbad, CA
- $83,145 - $121,680 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Customer Service Representative I
Olivenhain Municipal Water District —Encinitas, CA
- $59,363.20 - $82,971.20 a year
- Full-time
- CPR Certification
- Word processing
- Computer literacy
- Paid holidays
- Disability insurance
13d
Installer I
Employer's Leasing, a Corovan Affiliate Company —Poway, CA
- Overtime
- Construction site
- English
- Office
Quick Apply
Cricket Wireless Store Manager (VISTAWAY)
Cricket Wireless Authorized Retailer (Talk4less) —Oceanside, CA
- $18.50 - $20.00 an hour
- 8 hour shift
- Spanish
- Inventory management
- Customer service
- Health insurance
- Paid time off
Quick Apply
Insurance Sales Representative
Craft Guard Insurance Services —Oceanside, CA
- $46,000 - $90,000 a year
- Email
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply
HOA General Manager
Confidential —San Diego County, CA
- $150,000 - $160,000 a year
- Full-time
- Clean driving record
- Customer service
- 5 years
- Mileage reimbursement
- AD&D insurance
Quick Apply
Project Manager I
Employer's Leasing, a Corovan Corporation Affiliate —Poway, CA
- $25.00 - $27.82 an hour
- Overtime
- Clean driving record
- Inventory management
- English
Quick Apply
Driver I Class C
Employer's Leasing, a Corovan Affiliate Company —Poway, CA
- Overtime
- Clean driving record
- English
- Office
Quick Apply
Sr Technician TS - CA
Osmose Utilities Services —California
- From $26 an hour
- Full-time
- Background check
- Mid-level
- Travel
- Paid holidays
- Health insurance
Quick Apply
2d
District Human Resources Manager - San Diego
Penske Truck Leasing —San Diego, CA
- $70,304 - $93,500 a year
- Hybrid work
- Microsoft Excel
- Up to 50% travel
- Writing skills
- Paid sick time
9d
Mover I
Employer's Leasing, a Corovan Corporation Affiliate —Poway, CA
- $18.00 - $20.03 an hour
- Overtime
- English
- Office
- Forklift
Quick Apply
Technical Support Representative I (Remote)
HME Hospitality and Specialty Comm —Carlsbad, CA
- $19 - $21 an hour
- Weekends as needed
- Remote
- Computer literacy
- Entry level
- Paid holidays
- Health insurance
Human Resources Generalist
HM Electronics Inc —Carlsbad, CA
- $81,200 - $108,300 a year
- Hybrid work
- Microsoft Outlook
- 5 years
- Bachelor of Science
Customer Care Representative I
Liberty Military Housing —Oceanside, CA
- Full-time
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Paid holidays
5d
Entry Level Bank Teller (Carlsbad)
San Diego County Credit Union —Carlsbad, CA
- Extended hours
- Research
- Office
- High school diploma or GED
6d
Regional Resident Relations Manager
Liberty Military Housing —Oceanside, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
Communications Manager, Sound United
Harman International —Carlsbad, CA
- $84,750 - $124,300 a year
- Hybrid work
- Marketing
- 5 years
- Pass drug screening
- Paid holidays
- Disability insurance
Entry Level Bank Teller (Vista)
San Diego County Credit Union —Vista, CA
- Extended hours
- Research
- Office
- High school diploma or GED
Customer Service Representative
G&M Oil Company Inc. —Oceanside, CA
- $18 an hour
- Night shift
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Ability to stand for extended periods
Quick Apply
7d

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Community Relations Representative

Essex Property Trust -
Oceanside, CA

Quick Apply

Job Details

Full-time
$24.50 - $29.09 an hour

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
English
High school diploma or GED
Productivity software
Cross-functional collaboration
Editing
Mobile devices

Full Job Description

City

Oceanside

State

California

Job Location

SAN 100 Mission Hills

Position Type

Regular

The Community Relations Representative plays a vital role in delivering an exceptional experience throughout the customer life cycle. As the primary point of contact for residents, this role focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism. Work primarily conducted in person in an assigned Essex office to communicate with residents and prospective residents in person, relying on virtual communication when that is not possible.

The schedule for this opening is Thursday/Friday off.

WHAT YOU WILL DO:

Serve as the primary in person contact for residents.
Serve as the primary contact to manage all communications and inquiries via the customer relationship management (CRM) system.
Facilitate seamless move-in and move-out experiences, including handling necessary paperwork, conducting in-person identification checks, and addressing resident questions both in-person and virtually (if necessary). By appointment and drop in.
Promote excellent resident experience by addressing questions and concerns promptly and professionally, both in-person and virtually (if necessary). By appointment and drop in.
Manage and respond to portfolio tasks and calls through Funnel, meeting required response times and company standards.
Maintain in-depth knowledge of the assigned community portfolio, including property-specific features and operations.
Collaborate with the Community Management Team to support community operations and meet and maintain customer satisfaction targets. Primarily conducted in person, except where members of team are not present in the same facility.
Assist in organizing and participating in occasional resident events across the property portfolio.
Handle confidential resident and property information with discretion and professionalism.
Occasional notice posting across the property portfolio.
Perform other duties and special projects assigned to support community operations and resident satisfaction.
Ensure compliance with company policies, procedures, and relevant laws, such as Fair Housing, Landlord-Tenant regulations, and OSHA standards.
Other in person duties and special projects, as assigned.
Regular, consistent and timely in person attendance.

WHAT YOU WILL NEED:

High school diploma or equivalent required. College degree preferred.
One year of experience in a customer service environment preferred.
Commitment to providing exceptional customer service and a desire to help people.
Strong organizational and time management skills to handle multiple responsibilities effectively.
Ability to work independently and collaboratively in a centralized, high-volume hub environment.
Must work on-site in the office five days per week.
Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.
Ability to read, write, speak, and understand English.
Capability to utilize a personal smart device for apps related to property operations and communication.

WHAT THE JOB REQUIRES:

Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments within Essex.
Maintain compliance with all applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC.
Excellent verbal and written communication skills. Ability to create, compose, and edit written materials.
Regular, consistent, and timely attendance required.
This role requires a five-day workweek that will likely include weekend coverage. Work is primarily performed at an Essex office location, involving extended periods of sitting at a desk or workstation, with the occasional need to deliver resident notices. This may involve walking and use of stairs for prolonged periods of time.
Involves the use of standard office equipment such as computers, phones, and printers.
Availability to work a flexible schedule, including weekends.
Travel required for occasional meetings, training, community visits.

WHAT YOU WILL BRING TO THE TABLE:

Ability to collaborate with coworkers in person and virtually to achieve customer goals.
Ability to comprehend, analyze, and interpret documents.
Ability to solve problems involving several options in situations.
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines.
Highly organized and demonstrated project management skills.
Ability to exercise initiative.
Ability to meet all job requirements and assignments.

#LI-Onsite

#LI-SL1

All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.

Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.

New hires generally start between $24.50 - $29.09 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.

This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.

Quick Apply

Refine Your Search

customer relations representative jobs in carlsbad, ca

Community Relations Representative

BioPharma Sales Rep – Entry/Exp.

Customer Service Representative I

Installer I

Cricket Wireless Store Manager (VISTAWAY)

Insurance Sales Representative

HOA General Manager

Project Manager I

Driver I Class C

Sr Technician TS - CA

District Human Resources Manager - San Diego

Mover I

Technical Support Representative I (Remote)

Human Resources Generalist

Customer Care Representative I

Entry Level Bank Teller (Carlsbad)

Regional Resident Relations Manager

Communications Manager, Sound United

Entry Level Bank Teller (Vista)

Customer Service Representative

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