Top 344 Customer service representative Jobs in Carlsbad, Ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee
Cadence Health —Carlsbad, CA
- $28 - $38 an hour
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Customer Service/Inside Sales
XL Staffing —Encinitas, CA
- $18 an hour
- Temporary
- Bilingual
- Spanish
- Sales
Quick Apply
Customer Service/Sales Representative
Cali Clean Solutions Inc. —Escondido, CA
- From $750 a week
- Weekends as needed
- In-person
- Reliable transportation
- Entry level
- Referral program
Quick Apply
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Senior Client Service Associate
Advisor Staff Connection —Rancho Santa Fe, CA
- $65,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Soapy Joe's Car Wash —Oceanside, CA
- $19 an hour
- Part-time
- Sales
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Service Agent
Vuori, Inc —Carlsbad, CA
- $19 - $23 an hour
- Full-time
- Spanish
- Bachelor's degree
- Continuous improvement
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Cali Clean Solutions Inc. —Menifee, CA
- From $750 a week
- Weekends as needed
- 18 years or older
- English
- High school diploma or GED
- Referral program
Quick Apply
Customer Service Billing Specialist I
Breg, Inc. —Carlsbad, CA
- $21 - $26 an hour
- Remote
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Client Service Representative
VCA Animal Hospitals —Carlsbad, CA
- $22 - $24 an hour
- Weekends as needed
- Inventory management
- Data entry
- Cleaning
- Health savings account
- Paid holidays
2d
Airport Agent - Ramp and Customer Service
Envoy Air Inc. —Carlsbad, CA
- $17.17 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
1d
Card Services Processor (Onsite)
Frontwave Credit Union —Oceanside, CA
- $19.73 - $29.60 an hour
- Full-time
- Office
- High school diploma or GED
- Quality control
- Paid holidays
- Health insurance
1d
Customer Success Agent
PRECISION DIAGNOSTICS —San Diego, CA
- $23 - $25 an hour
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Quick Apply
1d
Customer Service Representative
Valvoline Express Care —Oceanside, CA
- $20 - $22 an hour
- Part-time
- Background check
- 18 years or older
- Ability to climb stairs
- Paid training
- Health insurance
Quick Apply
Call Center Agent (Onsite)
Frontwave Credit Union —Oceanside, CA
- $21.94 - $32.91 an hour
- Full-time
- High school diploma or GED
- In-person
- 2 years
- Paid holidays
- Health insurance
12d
Manager, Customer Service Repairs and Returns | Titleist
Acushnet Golf —Carlsbad, CA
- $101,727 - $129,537 a year
- Full-time
- 5 years
- High school diploma or GED
- Analysis skills
- Health savings account
- Flexible spending account
7d
Customer Service Representative CSI #1978
Chevron —Carlsbad, CA
- $19 - $20 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Cooking
- Commuter assistance
- Tuition reimbursement
Quick Apply
Customer Service Clerk - Assembly
Hughes Circuits —San Marcos, CA
- $20 - $24 an hour
- Online Application
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- 401(k)
Customer Care Representative Mid
North South Consulting Group —Camp Pendleton, CA
- Full-time
- Background check
- Military
- Mid-level
Quick Apply
Customer Care Representatives
eBLVD —Carlsbad, CA
- Email
- Product management
- Entry level

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Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

Cadence Health -
Carlsbad, CA

Quick Apply

Job Details

Part-time
$28 - $38 an hour

Benefits

Flexible schedule

Qualifications

Computer operation
Written communication
Order management system
Interpersonal skills
Customer support experience within healthcare industry
HIPAA
High school diploma or GED
Records management
Computer skills
CRM system proficiency

Full Job Description

Role Summary

In this part-time, hybrid role, you'll be the friendly, knowledgeable voice our patients and customers reach by phone and email. You'll answer product and order questions, troubleshoot basic issues, and coordinate with internal teams to resolve requests. Because you'll also serve as our licensed HMDR Exemptee, you'll be on-site to oversee the proper handling and dispensing of prescription devices in compliance with California Department of Public Health (CDPH) requirements.

Key Responsibilities

Respond to inbound customer and patient inquiries by phone and email in a timely, professional, and empathetic manner.
Assist with orders, product questions, returns, basic troubleshooting, and follow-up.
Document interactions accurately in the company's CRM/order systems.
Serve as the on-site licensed Exemptee, ensuring prescription devices are stored, handled, and dispensed in accordance with CDPH Food and Drug Branch regulations.
Be physically present during the business hours in which prescription devices are furnished, sold, or dispensed, as required by California law.
Maintain required records and support CDPH inspections and internal compliance audits.
Coordinate with fulfillment, clinical, and management teams to resolve customer issues.
Uphold patient privacy and applicable HIPAA and regulatory standards.

Required Qualifications

Eligibility to serve as a licensed Exemptee for a California HMDR, meaning you can obtain and maintain a current, valid CDPH Home Medical Device Retailer Exemptee license. Per CDPH requirements, this generally includes:
High school diploma or GED equivalent.
At least one (1) year of paid work experience supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent (or comparable qualifying experience per CDPH).
Completion of a CDPH-approved Exemptee training program covering state and federal laws on the distribution of dangerous drugs and devices, safe storage and handling of home medical devices, and prescription terminology, abbreviations, and format.
Strong verbal and written communication skills.
Reliable, organized, and comfortable working independently on-site.
Ability to work a part-time schedule that includes evening shifts.
Proficiency with standard computer applications, email, and CRM or order-management systems.

Qualifying Experience for Exemptee Licensure

To be eligible for the CDPH Exemptee license, candidates must have at least one year of paid work experience related to the distribution or dispensing of prescription drugs or prescription (“dangerous”) devices, supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent. Backgrounds that commonly meet this requirement include:

Pharmacy Technician
Pharmacy Clerk / Pharmacy Aide (with dispensing-related duties)
Home Medical Device Retailer (HMDR) or Durable Medical Equipment (DME) specialist
Respiratory Equipment or Home-Oxygen Delivery Technician
Respiratory Therapist / Respiratory Care Practitioner
Designated Representative or staff at a licensed wholesale drug or device distributor

Preferred Qualifications

Prior experience working directly with patients (e.g., home medical equipment, DME, pharmacy, clinical, or healthcare customer service settings).
Existing valid California HMDR Exemptee license.
Familiarity with prescription home medical devices.
Experience in a regulated healthcare or medical device environment.

Schedule & Location

This is a part-time, hybrid position based in Carlsbad, CA. Some duties may be performed remotely, but the Exemptee responsibilities require regular on-site presence during hours when prescription devices are dispensed. Evening shift availability may be required. Specific hours will be set in coordination with the manager.

About Cadence Health Capital

Cadence Health Capital is a healthcare investor and operator focused on advancing healthcare through patient-centric value creation. We acquire and operate profitable healthcare businesses, applying our expertise in finance, healthcare, and innovation to drive better health outcomes — grounded in the conviction that better patient care creates stronger business performance. This role supports our California Home Medical Device Retailer (HMDR) operation, helping patients access and use home medical devices safely and confidently. We're looking for a customer-focused, detail-oriented team member who can support our patients and customers while also serving as our licensed Exemptee.

Pay: $28.00 - $38.00 per hour

Benefits:

Flexible schedule

Application Question(s):

Are you eligible to serve as a licensed Exemptee for a California HMDR? (See explanation in job post)

Work Location: Hybrid remote in Carlsbad, CA 92008

Quick Apply

Refine Your Search

customer service representative jobs in carlsbad, ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

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Customer Service/Sales Representative

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

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Customer Service Billing Specialist I

Client Service Representative

Airport Agent - Ramp and Customer Service

Card Services Processor (Onsite)

Customer Success Agent

Customer Service Representative

Call Center Agent (Onsite)

Manager, Customer Service Repairs and Returns | Titleist

Customer Service Representative CSI #1978

Customer Service Clerk - Assembly

Customer Care Representative Mid

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