POSTION PURPOSE:
To maintain all buildings and equipment throughout the hotel.
ESSENTIAL FUNCTIONS:
AVERAGE % OF TIME:
50% Respond to guest room calls as required
20% Prioritize work orders through urgent requests and established hotel area down times in order to minimize inconveniencing guests. Effectively interact with department managers as required.
15% Complete any and all assigned preventative maintenance procedures. Document all work that has been completed in approved forms.
15% Perform general repairs and services in all maintenance related disciplines, including but not limited to; carpentry, mechanics, plumbing, minor electrical, finish work, etc
- Communicate with guests/customers to resolve maintenance issues with little to no supervision.
- Perform preventive maintenance on tools and equipment, including but not limited to cleaning and lubrication on time.
- Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
- Learn how to Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision.
- Troubleshoot and perform repairs on all types of equipment, all electrical equipment, HVAC systems, Plumbing systems, laundry Equipment and Kitchen equipment.
- Use the Lockout/Tagout system before performing any maintenance work.
- Perform troubleshooting of hotel Mechanical, Electrical, and Plumbing systems.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
- Adhere to hotel safety standards.
- Perform other duties and handle projects as assigned by Manager.
- Assist other departmental craft workers as required.
- Perform all duties required as Fire Alarm Response Team.
- Participate in OSHA/Safety programs within the hotel through awareness in every day job functions and participate on the Hotel’s Emergency Evacuation Team.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- Must be able to work well with all members of the Engineering Department and all other members of the Hotel Staff.
- Must promote a cordial and caring attitude toward all other department heads.
- Highly motivated self starter.
- Some experience in all phases of mechanical/electrical/plumbing systems to include but not limited to the following:
- Electrical knowledge: Be able to change out electrical outlets, electrical switches, light bulbs, ballasts, circuit breaker replacement, know how to operate a multimeter and/or voltage tester and do general troubleshooting of electrical circuits.
- Plumbing knowledge: Be able to operate a drain cleaning machine (aka Snake), solder/sweat ¾” and smaller copper pipe, work with pvc/cpvc pipe, troubleshoot water leaks, troubleshoot toilet/sink/shower leaks and conduct repairs.
- Mechanical knowledge: General knowledge of how motors and mechanical equipment operate. General knowledge of HVAC systems and the sequence of operations.
- General repairs: Knowledge of basic hand tools and power tools, Be able to do general furniture repairs (paint touch up, wood repair, etc.) Drywall repairs, vinyl repairs, carpet repairs, vinyl flooring repairs.
- Appropriate technical schooling would be helpful or proof enrolled in a technical training program.
- Blueprint reading not necessary but beneficial.
- Ability to communicate with hotel guests and hotel staff through speech and writing.
Physical Demands
- Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10F) and kitchens (+110F), possibly for one hour or more.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning and repair/maintenance tasks.
- Must be able to lift up to 25 lbs. On a regular and continuing basis. Must be able to carry issued hand tools and tool pouch at all times for up to four hours.
- Must have the ability to bend, squat, and frequently lift 50 lbs.
- The worker is subject to hazards: includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
- The worker is subject to atmospheric conditions, one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation.
- The worker is subject to oils; there is air and/or skin exposure to oils and other cutting fluids.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Must have a good understanding of the English Language and must be able to write in English legibly.
- Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
- Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed
QUALIFICATION STANDARDS
Education
Experience
- Must have minimum of two years hands-on experience working on minor electrical, painting, plumbing and a/c repairs.
Licenses or Certificates
Ability to obtain and/or maintain any government required licenses, certificates or permits.
- Must have valid Driver’s License and the following requirements must be met in order to be approved to drive under the Company’s insurance:
I. In order for a driver to be approved, the following criteria must be met:
- Maximum of 1 moving violation in the last three years in combination with one at fault accident.
- Maximum of 2 moving violations in the last 3 years with no at fault accidents.
- Maximum of 2 at fault accidents in the last 3 years with no moving violations.
- No speeding over 80 miles per hour.
- All drivers must be licensed for at least 3 years.
II. Any driver with any of the following in the last 5 years is unacceptable:
- Conviction for an alcohol and/or drug related driving offense
- Refusal to submit to a Blood Alcohol Content (BAC) Test
- Failure to stop/report an accident and leaving the scene of an accident as defined by State laws
- Conviction for homicide, manslaughter, or assault arising out of the use of a vehicle
- Suspension, revocation, or administrative restriction of driver’s license within the last three years
- Conviction for reckless or careless driving
- Racing
- Passing a stopped school bus
- Possession of a controlled substance
- Making a false accident report
- Three or more “Company Vehicle” physical damage claims in any twelve month period
- Speeding (10+MPH over posted speed limit)
- Conviction for attempting to elude a police officer.
III. As respects to Drivers under 25 years old, the following guidelines apply:
- No drivers under 21 years’ old
- Drivers between the ages of 21 and 25 will be considered so long as:
- No driving of 15 passenger vans.
- Clean MVR
- Valid Driver’s License in effect for at least 3 years.
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
