Top 42 Customer service representative Jobs in Carlyle, Il

Customer Service Representative
The Republic of Tea —Nashville, IL
- From $17 an hour
- Full-time
- Microsoft Outlook
- ERP systems
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Breese —Breese, IL
- $20 - $22 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service Associate I
Family Dollar —Carlyle, IL
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Ed Grist - State Farm Agent —Centralia, IL
- $19 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Customer Service Associate I
Dollar Tree —Centralia, IL
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service and Accounting Liaison
Messenger, LLC. —Greenville, IL
- $17 - $19 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
9d
Customer Service Project Coordinator
Legrand Group —Mascoutah, IL
- Full-time
- Hybrid work
- 5 years
- Engineering
- Residential
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Allison Bash - State Farm Agent —Mascoutah, IL
- $47,500 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Veterinary Receptionist - Customer Service Representative
Highland Animal Hospital —Highland, IL
- From $16 an hour
- Weekends as needed
- Word processing
- In-person
- Entry level
- Health insurance
- 401(k)
Quick Apply
10d
Customer Service Representative (CSR)
Community Partners Savings Bank —Salem, IL
- $15.50 - $16.00 an hour
- Overtime
- Office
- High school diploma or GED
- Ability to lift 50 pounds
- AD&D insurance
- Disability insurance
Quick Apply
6d
Pharmacy Customer Service Associate
Walgreens —Highland, IL
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate
Walgreens —Highland, IL
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance

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Customer Service Representative
The Republic of Tea —Nashville, IL
Prior experience with order entry or consumer goods organizations. The Customer Service Representative is a non-exempt, entry-level role responsible for…
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Customer Service Representative

The Republic of Tea -
Nashville, IL

Quick Apply

Job Details

Full-time
From $17 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Professional development assistance
Referral program

Qualifications

Computer operation
Teamwork
Microsoft Outlook
High school diploma or GED
Attention to detail
Desktop applications

Full Job Description

The Republic of Tea is a progressive and socially conscious business recognized as a leading purveyor of nearly 400 all-natural premium teas, herbs and gifts. We enrich people’s lives through great-tasting teas, education and innovation while championing a “Sip by Sip Rather Than Gulp by Gulp” lifestyle. In keeping with our whimsical identity as an independent Republic, we refer to our employees as Ministers, sales representatives as Ambassadors, consumers as Citizens and our retail partners as Embassies. As a family-owned company, we are dedicated to sharing our prosperity through meaningful philanthropic partnerships and creating opportunities for learning and growth within our TEAm. Join us and become part of a collaborative, purpose-driven culture—where you can grow your career, expand your network, and help lead the tea revolution.

POSITION SUMMARY:

The Customer Service Representative is a non-exempt, entry-level role responsible for delivering exceptional service to The Republic of Tea Citizens (customers) across multiple communication channels, including phone, email, chat, and online portals. This position supports order processing, responds to routine customer inquiries, and assists with basic account maintenance while ensuring accuracy, professionalism, and adherence to established service standards in a fast-paced environment.

ESSENTIAL RESPONSIBILITIES:

Respond to incoming customer inquiries via phone, email, chat, fax, and online portals.
Accurately enter and process customer orders across all ordering channels.
Assist with managing customer accounts and maintaining accurate customer data within internal systems.
Resolve routine customer questions and concerns using established guidelines and procedures.
Escalate complex or non-routine issues to senior team members or supervisors as appropriate.
Provide back-up coverage for the customer service switchboard as needed.
Meet or exceed established daily productivity, quality, and service level goals.
Perform other duties as assigned.

BASIC QUALIFICATIONS:

High School diploma or equivalent.
Minimum of one (1) year of customer service experience.
Strong written and verbal communication skills.
Proficiency in Microsoft Office applications, including Outlook.
Basic understanding of ERP systems and order fulfillment processes, or the ability to learn quickly.

PREFERRED QUALIFICATIONS:

Experience in a call center or customer contact environment.
Prior experience with order entry or consumer goods organizations.
Familiarity with multi-channel customer service platforms.

COMPETENCIES

Customer Focus: Demonstrates a genuine commitment to providing outstanding service by actively listening, responding with empathy, and ensuring customer needs are met.
Communication: Communicates clearly, professionally, and effectively in both written and verbal formats; adapts messaging based on audience and situation.
Attention to Detail: Maintains a high level of accuracy when processing orders, entering data, and handling customer information.
Teamwork: Contributes positively to the TEAm environment by collaborating with colleagues, supporting shared goals, and valuing diverse perspectives.
Time Management: Effectively prioritizes tasks to meet productivity targets and customer response time expectations.
Adaptability: Remains flexible and effective during periods of high volume or changing priorities.

PHYSICAL DEMANDS

Ability to sit or stand for extended periods while working at a computer workstation.
Frequent use of computer, phone, and other office equipment.
Ability to occasionally lift up to 25 pounds.

The Republic of Tea is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in carlyle, il

Customer Service Representative

Customer Service Representative

Customer Service Associate I

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate I

Customer Service and Accounting Liaison

Customer Service Project Coordinator

Customer Service Representative - State Farm Agent Team Member

Veterinary Receptionist - Customer Service Representative

Customer Service Representative (CSR)

Pharmacy Customer Service Associate

Customer Service Associate

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