Top 11 Cox automotive Jobs in Carmel In

Customer Care Specialist II
Cox Automotive —Carmel, IN
- $18.17 - $27.31 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Paid jury duty
- Paid holidays
12h
Customer Care Specialist (Cox Automotive Fleet Client Solutions Delivery)
Cox Automotive —Carmel, IN
- $18.17 - $27.31 an hour
- Overnight shift
- Mid-level
- High school diploma or GED
- Driver's License
- Paid jury duty
- Paid holidays
12h
Customer Care Specialist I (NextGear Capital)
Cox Automotive —Carmel, IN
- $16.59 - $24.86 an hour
- 8 hour shift
- Research
- Windows
- High school diploma or GED
- Paid jury duty
- Paid holidays
9d
Account Operations Specialist II (Manheim)
Cox Automotive —Indianapolis, IN
- $20.10 - $30.10 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid jury duty
- Paid holidays
7d
Fleet Operations Support Specialist II
Cox Automotive —Carmel, IN
- $18.17 - $27.31 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid jury duty
- Paid holidays
Floorplan Specialist I (NextGear Capital)
Cox Automotive —Carmel, IN
- $16.59 - $24.86 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid jury duty
- Paid holidays
Staff Accountant
Cox Automotive —Indianapolis, IN
- $29.38 - $44.09 an hour
- Full-time
- Oracle
- Microsoft Outlook
- Word processing
- Paid jury duty
- Paid holidays
Business Services Specialist I
Cox Automotive —Indianapolis, IN
- $16.59 - $24.86 an hour
- Overtime
- Computer literacy
- Office
- High school diploma or GED
- Paid jury duty
- Paid holidays
Inspector Apprentice (Manheim)
Cox Automotive —Indianapolis, IN
- $13.70 - $20.53 an hour
- Full-time
- ASE Certification
- Dealership
- High school diploma or GED
- Paid jury duty
- Paid holidays
Manager, Data Engineering
Cox Automotive —Carmel, IN
- $111,500 - $185,900 a year
- Full-time
- 18 years or older
- Master's degree
- SQL
- Paid jury duty
- Paid holidays
Mobile Diesel Mechanic II
Cox Automotive —Indianapolis, IN
- $26.73 - $40.10 an hour
- Full-time
- Background check
- DOT physical examination
- Mid-level
- Paid jury duty
- Paid holidays

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Full Time Reconditioning Shop Driver (Manheim)
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Safe drivers needed; a valid driver's license required. This position is responsible for the safe moving, staging and parking of vehicles on Auction property,…
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Part Time Vehicle Operations Logistics Specialist I (Manheim)
Cox Automotive —Grove City, OH
Safe drivers needed; valid driver's license required. Generally, less than 2 years' experience in a related field. Direct transporters to proper car drop zone.
$15.10 - $22.69 an hour
7d

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Customer Care Specialist II

Cox Automotive -
Carmel, IN

Apply Now

Job Details

Full-time
$18.17 - $27.31 an hour
12 hours ago

Benefits

Paid jury duty
Paid holidays
Military leave
Paid time off
Volunteer time off
Bereavement leave

Qualifications

Driver's License
Productivity software

Full Job Description

Cox Fleet is revolutionizing the industry with digital-first fleet solutions connecting fleets with maintenance experts, using data-driven technology via an automated marketplace of service providers and proprietary fleet technology. Cox Fleet is Cox Automotive Mobility's centralized Maintenance Management division; designed for fleets, operators, and teams who need an on-demand service solution, data-driven insights, and a team of fleet experts to support them so they can focus on their core business.

This Customer Care role supports customers during evening and overnight hours while ensuring a high level of service and responsiveness. Ideal candidates are dependable, customer-focused, and comfortable working non-traditional schedules.

Schedule

We are currently hiring four (4) Customer Care Specialist II team members: three (3) positions for 2nd Shift and one (1) position for the Overnight Shift.
Candidates must be available to work their assigned shift and demonstrate flexibility to support business needs.
Weekend and holiday work may be required based on operational demands and customer support needs.
Specific schedules and hours will be discussed during the training process.

The Customer Care Specialist II has a responsibility to ensure that the overall customer experience is "best in class." This is accomplished through the execution of outlined processes and work instructions with proficiency and enthusiasm. The Customer Care Specialist II will demonstrate active listening skills to ensure customer needs are met while exceeding customer and company expectations.

Responsibilities

Field a high volume of inbound calls.
Provide excellent customer service for all inbound and outbound calls.
Maintain timely and accurate documentation in all systems regarding each customer contact.
Initiate new transactions (via inbound and outbound calls) regarding preventative maintenance, as well as immediate and scheduled service and repairs.
Assign service requests to the respective market for dispatching.
Coordinate towing of customer units when necessary.
Schedule outside vendors when emergency breakdowns are reported.
Continuously develop and improve company capabilities in the area of dispatching.
Maintain professionalism and establish positive customer rapport, encouraging repeat business.
Perform additional duties and special projects as assigned.

Education, Experience, and Qualifications

Associate degree or high school diploma with two (2) years of equivalent experience.
2+ years of experience in a call center environment.
Knowledge of Microsoft Office Suite.
Ability to work independently and collaboratively within a team environment.
Ability to multitask and meet tight deadlines.
Excellent problem-solving skills.
Must hold a valid driver's license.
Highly organized with exceptional follow-through abilities.
Ability to work assigned second-shift or overnight schedules, including weekends and holidays as business demands require.

USD 18.17 - 27.31 per hour

Compensation:

Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Application Deadline: 08/08/2026

EOE, including disability/vets

Apply Now

Refine Your Search

cox automotive jobs in carmel in

Customer Care Specialist II

Customer Care Specialist (Cox Automotive Fleet Client Solutions Delivery)

Customer Care Specialist I (NextGear Capital)

Account Operations Specialist II (Manheim)

Fleet Operations Support Specialist II

Floorplan Specialist I (NextGear Capital)

Staff Accountant

Business Services Specialist I

Inspector Apprentice (Manheim)

Manager, Data Engineering

Mobile Diesel Mechanic II

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