Top 154 Patient services representative Jobs in Carmichael, Ca

Medical Insurance Authorization and Billing Specialist
A Senior Connection —Sacramento County, CA
- $55,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Salesforce
- HIPAA
- Health insurance
- 401(k)
Quick Apply
Orthodontic Treatment Coordinator
Confidential —Sacramento, CA
- $23 - $25 an hour
- Full-time
- Dental office
- Sales
- Working with children
- Health insurance
- 401(k)
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Treatment Coordinator/Dental Administrator
Confidential —Roseville, CA
- $25 - $29 an hour
- 8 hour shift
- Dental office
- Computer literacy
- Mid-level
- Continuing education credits
- Health savings account
Quick Apply
Patient Services Representative 2
UC Davis Health —Citrus Heights, CA
- $27.31 - $33.88 an hour
- 8 hour shift
- Background check
- Word processing
- Writing skills
- Continuing education credits
- Paid holidays
5d
Patient Services Representative - Urgent Hire Needed
Balance Health —Fair Oaks, CA
- $23 - $25 an hour
- Urgently hiring
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Patient Services Representative 3
UC Davis Health —Sacramento, CA
- $29.46 - $36.63 an hour
- 8 hour shift
- Background check
- Word processing
- Writing skills
- Continuing education credits
- Paid holidays
3d
Patient Access Rep I
Summit Orthopedic Specialists —Carmichael, CA
- $19 - $21 an hour
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Medical Receptionist- Merced
Retina Sacramento MSO LLC —Sacramento, CA
- $19.00 - $31.50 an hour
- Full-time
- Private practice
- OSHA
- Writing skills
- Paid holidays
- Health insurance
Reception Coordinator
Citrus Heights Surgery Center (13560) —Citrus Heights, CA
- $25 - $28 an hour
- Full-time
- Bilingual
- Surgery
- High school diploma or GED
Medical Receptionist- Greenback
Retina Sacramento MSO LLC —Sacramento, CA
- $19.00 - $31.50 an hour
- Full-time
- Private practice
- OSHA
- Writing skills
- Paid holidays
- Health insurance
5d
Patient Access Coordinator
Hanger, Inc. —Roseville, CA
- $23 - $25 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
6d
Front Desk / Medical Records
Citrus Heights Surgery Center (13560) —Citrus Heights, CA
- $25 - $27 an hour
- Full-time
- BLS Certification
- Administrative experience
- High school diploma or GED
Medical Receptionist- Folsom
Retina Sacramento MSO LLC —Folsom, CA
- $19.00 - $31.50 an hour
- Full-time
- Private practice
- OSHA
- Writing skills
- Paid holidays
- Health insurance
Receptionist
Sun Mar Health Care —Carmichael, CA
- Part-time
- Skilled nursing facility
- HIPAA
- Recruiting
Quick Apply
Front Desk
Better Choice Home Care —Rancho Cordova, CA
- $20 - $25 an hour
- Full-time
- US work authorization
- Data entry
- Organizational skills
Quick Apply
4d
Receptionist PRN
Vibra Healthcare —Folsom, CA
- $21.27 - $28.07 an hour
- Per diem
- Hospital
- Computer literacy
- High school diploma or GED
- Continuing education credits
- Health savings account
Medical Receptionist- Elk Grove
Retina Sacramento MSO LLC —Elk Grove, CA
- $19.00 - $31.50 an hour
- Full-time
- Private practice
- OSHA
- Writing skills
- Paid holidays
- Health insurance
Remote Customer Service Representative Part-time
TDB Communications —Sacramento, CA
- $18 an hour
- Part-time
- Remote
- Research
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
6d
Patient Services Representative I - Remote - Nationwide
Vituity —Sacramento, CA
- $17.12 - $19.04 an hour
- Overtime
- Remote
- Spanish
- Basic math
- Windows
- Profit sharing
- Wellness program
Medical Assistant/Patient Services Representative
Balance Health —Roseville, CA
- $23 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- AD&D insurance
Quick Apply
12d

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Medical Insurance Authorization and Billing Specialist

A Senior Connection -
Sacramento County, CA

Quick Apply

Job Details

Full-time
$55,000 - $80,000 a year

Benefits

Health insurance
401(k)
Paid time off
401(k) matching

Qualifications

Health insurance authorizations
Google Workspace
Overseeing health insurance pre-certification
Insurance verification
Medical insurance coverage verification
Salesforce
Healthcare billing management
Bachelor's degree
Medical billing
Medical claims submission
Associate's degree

Full Job Description

Agency: A Senior Connection

Job Title: Medical Insurance Authorization and Billing Specialist

Reports to: Program Supervisor or Program Director

Works in Collaboration With: CEO, Program Director, Program Supervisor, Lead Care Managers, Navigators, Intake staff, Billing & Ops Assistant

Location: This is hybrid position. You will be required to have a HIPAA complaint at home office and meet (at minimum quarterly) in Sacramento and surrounding counties. While the position is hybrid, you must be located in Northern California. Those who do not reside in the surrounding areas will not be considered.

*This position requires experience in medical authorizations and billing. Additionally, priority will also go to applicants with experience in claims and denials. If you do not have experience in both medical (health insurance) authorizations and billing, please do not apply.

Position Summary

The Medical Insurance Authorization and Billing Specialist oversees all authorization and documentation workflows related to CalAIM Enhanced Care Management (ECM) and Community Supports (CS) services. This role is responsible for ensuring timely submission of all required documentation to managed care plans (MCPs), supporting intake, eligibility processes, and service-type determinations, and maintaining compliance with all regulatory and contractual documentation standards. The Medical Insurance Authorization and Billing Specialist also assists with and/or oversees all MCP-required reporting including client status lists and provider capacity reports. The Medical Insurance Authorization and Billing Specialist plays a critical role in ensuring that services are approved and delivered in alignment with contractual expectations and billing requirements.

Essential Job Duties and Responsibilities: Authorizations & Submissions

Manage all member service authorizations and billing (initial and reauthorizations) for active ECM and CS participants
Prepare and submit required forms to MCPs (e.g., MIFs, Capacity Reports, OTF/RTF, close loop referrals)
Ensure timeliness and accuracy of authorizations and billing to avoid service or payment delays
Maintain up-to-date knowledge of authorization and billing protocols across different MCPs
Flag and track authorization denials, claims, billing, preparing and submitting necessary appeals and grievances and monitoring and escalating trends to leadership

Documentation Oversight

Track all submitted documentation and ensure proper filing within EMR and relevant systems
Keep collections reports updated with status changes and new authorizations
Conduct internal checks for completeness of documentation (e.g., assessments, consent forms)
Collaborate with billing and leadership to align authorization and documentation processes
Flag and escalate any eligibility or documentation gaps that may impact services

Eligibility & Intake Support

Participate in or support real-time eligibility verification for new referrals and members
Coordinate with intake staff to ensure proper documentation is received and processed for new members
Work directly with referral partners, clients, or responsible parties during the eligibility and authorization process, communicating statuses and requesting necessary documentation or forms as required
Provide timely warm-hand-offs to LCM once member is authorized and notify all required team members (Program Supervisor or Director, Claims, etc.)

Program Compliance

Stay current on CalAIM ECM/CS documentation requirements and MCP updates, helping to communicate updates to the rest of the staff.
Support leadership in preparing for audits or reporting by ensuring clean, complete records
Closely monitor authorizations and expiration dates to ensure ongoing service continuity
Cross-reference billing tracker to help ensure service encounters align with approved services
Work directly with MCP to manage authorization barriers, communicate regarding MCP-required reporting, and respond to client service questions
Develop or improve upon workflows and train staff to ensure they are aligned with items that impact authorization and MCP requirements

General Expectations

Demonstrate accuracy, timeliness, and organization in documentation workflows
Be proactive in identifying documentation issues or inefficiencies and suggesting improvements
Manage time effectively, prioritize competing demands, and meet multiple deadlines with accuracy
Communicate clearly and professionally with care teams, MCPs, and leadership around documentation needs
Protect member privacy and comply with HIPAA at all times
Use internal tracking tools consistently and keep documentation systems updated
Collaborate respectfully across all departments and regions
Demonstrate initiative and flexibility when navigating changes in MCP or CalAIM protocols, and the ability to work independently with minimal supervision
Participate in staff meetings and trainings as assigned
Represent ASC professionally and in alignment with its mission and values

Qualifications

Associate degree; bachelor’s preferred - or equivalent work experience
Required minimum 2 years of experience in health care authorizations and billing with priority to those who have experience working with claims/denials
Proficiency with CalAIM, ECM, and MCP reporting, documenting, and authorization workflows highly preferred
Experience with EMRs and document management systems
Strong attention to detail and high level of accuracy
Knowledge of Kaiser, Anthem, Health Net, Partnership, Molina, and/or Healthplan of San Joaquin highly preferred
Proficiency in Google Workspace, SalesForce, or equivalent platforms

Work Setting

80% remote / home-office based
20% in-person for client in person outreach attempts, team collaboration, training, and file review as needed
This is a hybrid position

Position Growth & Flexible Support Responsibilities

This is a growing position. At the time of hire, the Medical Insurance Authorization and Billing Specialist role may not yet be full-time based solely on authorization-related duties, as authorization volume will continue to expand alongside program growth, service expansion, and additional MCP contracts. During this initial growth phase, the Medical Insurance Authorization Specialist may be asked to support additional operational or administrative tasks that reasonably align with this role and do not require extensive additional training. These duties are intended to complement authorization, documentation, and program support workflows and may include, but are not limited to:

Administrative support for ordering program or office supplies through approved online platforms
Light intake, referral coordination, or documentation support
Data tracking, reporting, or spreadsheet maintenance
Documentation cleanup or quality assurance reviews
Cross-team administrative support services
Optional support with accounts receivable–related tasks (for individuals with prior A/R or billing experience; not required)
Process improvement or workflow documentation projects

As authorization volume increases, the role is expected to evolve into a more fully dedicated authorization-focused position. ASC is committed to regularly evaluating workload, scope, and capacity to ensure responsibilities remain appropriate, sustainable, and aligned with program and funding needs. Flexibility, initiative, and a collaborative mindset are essential during this growth phase. This role offers the opportunity to contribute to operational support while helping build and refine authorization workflows as the program scales.

*Please answer the pre-screen questions to be considered for this role.

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Application Question(s):

Briefly describe your hands-on medical insurance authorization experience, including how many years you’ve performed prior authorizations and the types of services you handled.
Which California Medi-Cal Managed Care Plans (MCP) have you worked with directly when submitting authorizations?
What specific experience do you have with medical insurance authorization or prior authorization workflows?
Which insurance verification or authorization systems/portals (payer portals/EHR) are you comfortable with?

Work Location: Hybrid remote in Sacramento County, CA

Quick Apply

Refine Your Search

patient services representative jobs in carmichael, ca

Medical Insurance Authorization and Billing Specialist

Orthodontic Treatment Coordinator

Treatment Coordinator/Dental Administrator

Patient Services Representative 2

Patient Services Representative - Urgent Hire Needed

Patient Services Representative 3

Patient Access Rep I

Medical Receptionist- Merced

Reception Coordinator

Medical Receptionist- Greenback

Patient Access Coordinator

Front Desk / Medical Records

Medical Receptionist- Folsom

Receptionist

Front Desk

Receptionist PRN

Medical Receptionist- Elk Grove

Remote Customer Service Representative Part-time

Patient Services Representative I - Remote - Nationwide

Medical Assistant/Patient Services Representative

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