Top 1750 Access manager Jobs in Carol Stream Il

Manager - IT Service Desk
United Airlines —Arlington Heights, IL
- $102,220 - $133,194 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
TikTok Shop - Site Operations Manager
TikTok —Carol Stream, IL
- $109,440 - $198,360 a year
- 5 years
- Writing skills
- Office
- Paid parental leave
- Paid holidays
Experienced Real Estate Agent – Leads & Mentorship Provided
The Sarah Leonard Team. Legacy Properties —Saint Charles, IL
- From $60,000 a year
- Full-time
- Mid-level
- Real Estate License
- Contracts
Quick Apply
8d
Training Manager
Hydrox Laboratories —Elgin, IL
- $90,000 - $110,000 a year
- Extended hours
- Education
- Continuous improvement
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Cybersecurity Account Manager
HALOCK Security Labs —Schaumburg, IL
- $75,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Senior level
- Communication skills
- Paid training
- Health savings account
Quick Apply
Senior Environmental Manager
Plymouth Tube Company —Warrenville, IL
- Full-time
- 7 years
- Ability to walk for extended periods
- Office
Quick Apply
Lead Maintenance Technician
LV EMPLOYMENT SERVICES LLC —Lombard, IL
- $25 - $29 an hour
- On call
- Clean driving record
- Customer service
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
10d
Operations Manager
Lucky Lincoln Gaming LLC —Chicago, IL
- $85,000 - $105,000 a year
- Background check
- Clean driving record
- Customer service
Quick Apply
Manager, Global Sales Onboarding
IFS —Itasca, IL
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- Senior level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Audit Manager
Vibotek LLC —Illinois
- Full-time
- 6 years
- Management
- CPA
Quick Apply
Supervisor, Tool & Die Design
OTTO Engineering —Carpentersville, IL
- $45 - $65 an hour
- Overtime
- Team management
- Travel
- Manufacturing
- Profit sharing
- Health savings account
E-Commerce Department Merchandise Manager (On-Site)
Ace Hardware Corporation —Oak Brook, IL
- $158,400 - $205,950 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Paid holidays
- Disability insurance
9d
Construction Project Manager
CJ Drilling, Inc. —Dundee, IL
- $72,000 - $105,000 a year
- Full-time
- Background check
- Civil engineering
- Construction site
- Health insurance
- Dental insurance
Quick Apply
7d
Electrical Engineering Manager - Healthcare
Farnsworth Group —Lisle, IL
- $120,000 - $171,000 a year
- Online Application
- Hospital
- 11+ years
- Clinic
- Health savings account
- Disability insurance
Quick Apply
Business Development Manager
TTSG —Hanover Park, IL
- $60,000 - $75,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Branch Manager
First Secure Community Bank —Aurora, IL
- $25 - $28 an hour
- Full-time
- Management
- Customer service
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
General Manager in Training
Crunch Fitness by JEM Wellness Brands —Burbank, IL
- $45,000 - $55,000 a year
- Full-time
- 18 years or older
- CPR Certification
- Inventory management
- Disability insurance
- Health insurance
Quick Apply
7d
Legal Operations Manager
Major Lindsey Africa —Northbrook, IL
- $50 - $60 an hour
- Microsoft Word
- Microsoft Outlook
- Office
Senior Associate/Manager FDD
Robert Half —Chicago, IL
- $150,000 - $160,000 a year
- Hybrid work
- Oracle
- CPA
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Senior Estimator/Project Manager
CPSCOMTECH INC. —Chicago, IL
- $120,000 - $150,000 a year
- Full-time
- Background check
- Mentoring
- In-person
- Paid time off
Quick Apply

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access manager jobs near carol stream il

Manager - IT Service Desk

United Airlines -
Arlington Heights, IL

Apply Now

Job Details

Full-time
$102,220 - $133,194 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Managing technical support teams
Managing teams in a customer support role
Team leadership
Employee relationship building
Frontline customer support management
Bachelor's degree
Technical troubleshooting support

Full Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job overview and responsibilities

The Manager - DT Service Desk is responsible for scheduling appropriate staffing levels for 24x7x365 shift coverage. Ensures tools are in place to meet service level agreements and customer satisfaction goals. The manager tracks performance metrics and proactively seeks ways to improve operations, maintains Standard Operation Procedures, and ensures IT processes are well-integrated, documented, and socialized with the team. Also, the manager designs and implements training curriculums for Service Desk analysts and affiliated support groups; collaborates and participates in strategic initiatives to improve efficiency and increase productivity.

Review and improve processes as part of a continuous improvement environment
Solicit team member feedback on improvements and take action to implement those ideas
Coach, train and develop team members to deliver exceptional customer service while meeting operational metrics
Develop partnerships with internal customers, work to understand their needs, and support their business objectives
Serve as the Subject Matter Expert on projects involving Digital Technology support and tools to ensure efficient usage
Provide team support for provisioning and de-provisioning access, maintaining shift schedules, and time reporting
Promptly and efficiently resolve customer service escalations, including being proactive by ensuring that knowledge documents are updated to avoid issue reoccurrence.

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree in IT, Business Administration, or relevant field of study
Leadership/Team Management experience
3+ years of experience in Help Desk or Call Center Operations
Ability to work a 24x7x365 schedule fully onsite in Arlington Heights, IL
Ideal candidates possess all the above plus airline industry experience
Remains calm under pressure and maintains composure in times of high stress
Excellent planning, organization, problem-solving, and analytical skills
Strong written and verbal communication skills with the ability to adjust to the audience
Demonstrate good relationship and performance management skills
Exceptional customer service and service mindset
Must possess excellent interpersonal skills
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's degree or 6 years of relevant work experience
Project Management experience
ITIL Certified
Experience with ServiceNow and Cisco technologies
2+ years lead or supervisor of a technical support team
5+ years of work experience in Information Technology, preferably in a Service Desk/Help Desk Environment
Global operation experience
Automation experience

The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]

Apply Now

Refine Your Search

access manager jobs in carol stream il

Manager - IT Service Desk

TikTok Shop - Site Operations Manager

Experienced Real Estate Agent – Leads & Mentorship Provided

Training Manager

Cybersecurity Account Manager

Senior Environmental Manager

Lead Maintenance Technician

Operations Manager

Manager, Global Sales Onboarding

Audit Manager

Supervisor, Tool & Die Design

E-Commerce Department Merchandise Manager (On-Site)

Construction Project Manager

Electrical Engineering Manager - Healthcare

Business Development Manager

Branch Manager

General Manager in Training

Legal Operations Manager

Senior Associate/Manager FDD

Senior Estimator/Project Manager

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Description

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What will help you propel from the pack (Preferred Qualifications):

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