GENERAL DESCRIPTION:
The Community Partnership Coordinator is responsible for strengthening community partnerships, family engagement initiatives, and ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance) processes within the Head Start and Early Head Start programs. This position works collaboratively with interdisciplinary teams to ensure full enrollment, strong attendance, community outreach, family engagement, and effective coordination of services in compliance with Head Start Performance Standards and organizational policies.
The Community Partnership Coordinator supports recruitment efforts, community collaborations, enrollment systems, attendance monitoring, family transitions, volunteer engagement, and outreach initiatives while promoting positive relationships between the program, families, and community agencies.g.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
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Develop and strengthen partnerships with community agencies, organizations, schools, healthcare providers, and external stakeholders to support children and families.
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Coordinate and support ERSEA activities including recruitment, eligibility, enrollment, selection, attendance monitoring, and family outreach initiatives.
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Collaborate with interdisciplinary teams including Family Services, Education, Health, Disabilities, Mental Health, Nutrition, and ERSEA staff to support comprehensive services for children and families.
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Support the development and implementation of program-wide and center-based recruitment plans to ensure full enrollment and community outreach.
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Coordinate community events, recruitment activities, parent engagement initiatives, outreach campaigns, and family-centered events.
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Monitor enrollment, attendance trends, vacancies, and chronic absenteeism reports while supporting improvement strategies and follow-up efforts.
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Support and monitor the application, intake, and enrollment process to ensure compliance, accuracy, and family-friendly customer service.
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Maintain and monitor waiting lists, child records, enrollment documentation, and ERSEA data systems including ChildPlus.
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Coordinate with center staff and interdisciplinary teams regarding child placement, family transitions, and community referrals.
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Support onboarding and training efforts related to ERSEA procedures, family engagement practices, community partnerships, and enrollment systems.
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Promote parent involvement, volunteer participation, and family leadership opportunities throughout the program.
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Assist with audits, monitoring reviews, self-assessments, compliance processes, and program improvement initiatives related to ERSEA and Family Engagement.
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Prepare reports, enrollment summaries, attendance analyses, community partnership updates, and other documentation as required.
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Develop and maintain community resource guides and establish collaborative relationships with agencies that support family needs and child development.
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Support the collection and tracking of In-Kind contributions related to family and community engagement activities.
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Maintain confidentiality regarding children, families, employees, and organizational information.
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Fulfill mandatory reporter responsibilities in accordance with child abuse and neglect reporting requirements and organizational policies.
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Demonstrate commitment to the organization’s mission, vision, values, and service philosophy.
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Perform any other duties assigned by supervisors that are reasonably within the scope of the position.
REQUIRED EXPERIENCE, EDUCATION, SKILLS, AND KNOWLEDGE:
Education: Bachelor’s Degree in Social Work, Human Services, Psychology, Education, Public Administration, Community Development, or a related field required.
Candidates must possess a minimum of one (1) to five (3) years of experience in family engagement, ERSEA processes, community outreach, enrollment systems, social services, or Head Start/Early Head Start programs. The ideal candidate must demonstrate strong communication, organizational, collaboration, and problem-solving skills with the ability to build effective relationships with families, community agencies, and interdisciplinary teams. Experience with recruitment strategies, attendance monitoring, data systems, community partnerships, and family engagement initiatives is strongly preferred.
Additional Requirements:
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Proficiency in Microsoft Office, ChildPlus, and data management systems is required. Bilingual communication skills in English and Spanish are strongly preferred.
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The position requires a valid driver’s license, reliable transportation, and the ability to travel between assigned centers and community locations as needed.
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Ability to handle confidential information.
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Availability for meetings and operational site visits as needed.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
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Ability to guide, walk, travel, and move frequently throughout centers, classrooms, community locations, recruitment events, and program activities, including long-distance travel and extended periods of walking and standing.
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Ability to sit for extended periods while performing administrative and computer-based tasks.
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Ability to stand, walk, bend, and move frequently between centers and community locations.
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Ability to conduct community visits, outreach activities, meetings, recruitment events, and family engagement initiatives.
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Ability to communicate effectively both verbally and in writing with families, employees, community agencies, and interdisciplinary teams.
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Ability to analyze reports, enrollment data, attendance records, and compliance documentation.
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Ability to occasionally lift, carry, push, or move items up to 15 pounds.
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Ability to operate a motor vehicle during the performance of assigned duties.
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Ability to work in office, center-based, and community environments with moderate to occasionally high noise levels.
ORGANIZATIONAL COMPETENCIES:
LEADERSHIP: Ability of each individual to contribute to the organization’s strategic alignment by acting in an agile, people-centered, and strategic manner. It involves fostering a resilient and participative culture, making evidence-based decisions, and proactively adapting to changes in the environment, regardless of the role held.
DETERMINATION: Ability to act with broad vision, creativity, and courage, grounding actions in reliable data and rigorous analysis. It promotes a culture of responsible autonomy, informed decision-making, and continuous improvement, where each individual assumes their role with commitment, protects the organizational purpose, and seeks innovative solutions that transform reality.
COLLABORATION: Ability to build and maintain trusting relationships within and outside the organization by aligning efforts, generating synergies, and strengthening a shared vision. It involves teamwork, effective communication, and strategic cooperation to maximize collective impact.
FINANCIAL RESPONSIBILITY: Ability to manage financial and non-financial resources ethically, efficiently, and strategically within the workplace. Each individual contributes to collective wellbeing and organizational sustainability by ensuring that decisions and actions are aligned with the mission of service, maximizing impact while avoiding unnecessary use of resources.
ORGANIZATIONAL VALUES:
CREATIVITY: We promote an environment where new ideas flourish, encouraging imagination, curiosity, and the ability to create solutions that transform lives and communities.
JOY: We live each day with enthusiasm and optimism, recognizing joy as a force that inspires, motivates, and builds genuine connections among people.
INTEGRITY: We act with transparency, ethics, and consistency at all times. Our commitment is to do what is right, even when no one is watching, serving as an example for future generations.
INNOVATION: We continuously adapt and evolve, seeking innovative and effective ways to positively impact the lives of our participants, families, and communities.
PASSION FOR SERVICE: Our vocation is transformation. We serve with dedication, empathy, and deep commitment to the children, youth, and families of Puerto Rico because we believe in their potential.
WELLBEING: We promote balance between mind, body, and emotions as the foundation for full development. We foster healthy and safe environments that encourage self-care, mental health, and collective wellbeing.
DISCLAIMER: Due to the nature of the position and potential changes in the requirements established by the Office of Head Start, the information presented describes the general nature and level of work expected of employees within this classification. It is not intended to contain, nor should it be interpreted as, an exhaustive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this position.
