Position: Production Coordinator
FLSA Status: Non-Exempt
Reports to: Operations Director
POSITION Description: The Production Coordinator is responsible for coordinating the daily production workflow at Options Ink, LifeSkills Connection, Inc.'s full-service design and print business in Carroll, Iowa. Working from orders received, costed, and approved by the Operations Director, the Production Coordinator manages jobs from the point they enter production through fulfillment — including graphic design, large- and small-format printing, and promotional products — and supports package drop-off services, ensuring orders are completed accurately, on time, and to quality standards. The Production Coordinator serves as a key point of coordination among the Operations Director, design and production staff, and vendors.
RESPONSIBILITIES:
Production Planning & Scheduling
- Coordinate and schedule production jobs — including graphic design, large- and small-format printing, and promotional products — from the point they enter production through completion
- Maintain the production calendar and prioritize jobs based on due dates, capacity, and material availability
- Monitor job progress and adjust schedules to resolve bottlenecks and meet delivery commitments
- Keep the Operations Director informed of production timelines, capacity, and any issues affecting delivery
Order & Job Management
- Review production work orders received from the Operations Director for completeness and accuracy, including specifications, quantities, artwork, and due dates
- Enter and track jobs in the order and production management system
- Coordinate proof preparation and internal review with design staff, routing customer sign-off through the Operations Director
- Maintain accurate job records, files, and documentation
Materials & Vendor Coordination
- Order and track materials, print stock, and promotional product inventory needed for production
- Coordinate with vendors and suppliers on outsourced services, promotional product sourcing, and delivery timelines
- Monitor inventory levels and reorder supplies to avoid production delays
Quality Control & Fulfillment
- Inspect finished products for quality, accuracy, and adherence to specifications
- Ensure completed jobs are finished on schedule and hand off to the Shipping and Receiving Clerk for packaging, shipping, and customer pickup
- Address and resolve production errors, reprints, and quality issues promptly
Front Counter Support
- Provide backup assistance with front counter and package drop-off services as needed, supporting the Shipping and Receiving Clerk
- Refer pricing, quoting, and new order requests to the Operations Director
Administrative Support
- Maintain organized production and order records in accordance with company policies
- Assist with reporting on production output, turnaround times, and job status
- Provide other administrative support as necessary
This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
SKILLS AND QUALIFICATIONS:
- Strong organizational and time-management skills with the ability to manage multiple jobs and deadlines
- Attention to detail and a commitment to quality
- Ability to coordinate effectively across the Operations Director, design staff, production, and vendors
- Strong communication and interpersonal skills
- Proficiency with order/production management software and Microsoft Office
- Familiarity with print production, promotional products, or graphic design workflows preferred
- Problem-solving skills and a team-oriented approach
- Ability to work in a fast-paced production environment
- Reliability, accountability, and a customer-service focus
- A flexible, creative, entrepreneurial spirit and a demonstrated passion for the mission, vision, and values of LifeSkills Connection, Inc
EDUCATION AND EXPERIENCE REQUIREMENTS:
- High school diploma or equivalent required; associate's degree a plus
- Previous production coordination, scheduling, or print/promotional products experience preferred
- Experience with order or production management systems
- Proficient with Microsoft Office, email, and general office technology
BENEFITS INCLUDE:
- Employer paid Short- and Long-Term Disability, Life Insurance
- Full Health & Medical benefits (Dental, Health, Vision)
- 401k Retirement Plan, HSA, FSA
- Paid Holidays, PTO + More
LifeSkills Connection Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact Human Resources, 833-311-1661, for assistance.
