Provides administrative and clerical support to a sleep laboratory or sleep disorders center, ensuring efficient daily operations, accurate patient scheduling, and excellent customer service for patients and clinical staff.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: No prior work experience required
Licenses and Certifications
HEALTHCARE PROVIDER (CPR)
Requirements:
Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities
Provides exceptional customer service to patients, visitors, physicians, and other employees. Through the established systems and protocols used to evaluate staff for excellent customer service employee will achieve the set goals.
Responsible for maintaining all professional registrations and certifications
Participates in performance improvement activities by helping to identify, monitor and achieve improvement goals established by the department.
Knowledgeable of department policies and procedures and standards of care/practice
Maintains cleanliness and orderliness of department and equipment
Demonstrates behaviors necessary for age-specific care and knowledge of decision making process for all ages of the population(s) served. Demonstrates ability to communicate appropriately with various ages. Demonstrates ability to adapt technique/treatment to age of the patient served. As appropriate involves family/significant other in the treatment process.
Accurately evaluates self and meets pre-established professional goals
Maintain current CPR or BLS certification
Communicates effectively and therapeutically in health care setting
Demonstrates the ability to set priorities to complete daily assignments
Demonstrate the knowledge and skills necessary to perform home sleep testing preparation and data download
Perform patient education and instruction appropriate for out of center sleep testing
Demonstrate adherence to cleaning and disinfection procedures for portable monitoring devices
Provide patient education utilizing sleep center specific protocols
Evaluate sleep study related equipment and inventory
Schedule and confirm patients appointments for in lab and HST studies.
Follow up with patients who have not completed their HST study.
Contact patient to explain instructions on how to use their HST kit.
And other duties identified by management.
Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: No prior work experience required
Licenses and Certifications
HEALTHCARE PROVIDER (CPR)
Definitions
Provides administrative and clerical support to a sleep laboratory or sleep disorders center, ensuring efficient daily operations, accurate patient scheduling, and excellent customer service for patients and clinical staff.
Position Responsibilities
Contact with Others: Appreciable contacts as regular part of the job with others outside of the department or organization. Requires discretion and tact to give or get specialized information to perform duties of job.
Effect of Error: Probable error usually detected in succeeding operations and generally confined to a single department or phase of organization activities. Practically all work is subject to verification or check. Occasional work with some confidential data where the effect of any disclosure would be negligible or where the full import is not apparent in the routines performed.
People Management Responsibilities
Supervisory Responsibility: Exercises no supervision, work direction, or instruction of other employees or students
Work Environment/Physical Effort
Mental Demands: Simple repetitive duties using several well defined procedures under close supervision. Work calls for some variation, but within specific instructions and detailed checks of supervisor.
Working Conditions: Generally pleasant working conditions/normal office environment.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No
Directly works with Patients less than 12 months of age: No
Physical Effort: Light physical effort - Much of work done while sitting but with more than normal standing or walking. Handles light materials intermittently. Office or laboratory work requiring more than normal visual effort.
Physical Aspects
Bending: Occasional = 1% - 33% of the time
Typing: Constant = 67% - 100% of the time.
Manual Dexterity - picking, pinching with fingers etc.: Frequent = 34% - 66% of the time
Feeling (Touch) - determining temperature, texture, by touching: Occasional = 1% - 33% of the time
Hearing: Constant = 67% - 100% of the time.
Reaching - above shoulder: Frequent = 34% - 66% of the time
Reaching - below shoulder: Constant = 67% - 100% of the time.
Visual: Constant = 67% - 100% of the time.
Color Vision: Occasional = 1% - 33% of the time
Speaking: Constant = 67% - 100% of the time.
Standing: Occasional = 1% - 33% of the time
Balancing: Not required
Walking: Frequent = 34% - 66% of the time
Crawling: Not required
Running - in response to an emergency: Not required
Lifting up to 25 lbs.: Frequent = 34% - 66% of the time
Lifting 25 to 60 lbs.: Occasional = 1% - 33% of the time
Lifting over 60 lbs.: Not required
Handling - seizing, holding, grasping: Frequent = 34% - 66% of the time
Carrying: Frequent = 34% - 66% of the time
Climbing: Occasional = 1% - 33% of the time
Kneeling: Occasional = 1% - 33% of the time
Squatting: Occasional = 1% - 33% of the time
Tasting: Not required
Smelling: Not required
Driving - Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required
Driving - Class C vehicles: Not required
Driving - CDL class vehicles: Not required
N95 Respirator usage (PPE): Not required
Hazmat suit usage (PPE): Not required
Pushing/Pulling - up to 25 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - 25 to 60 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - over 60 lbs. : Not required
