Top 3776 Support associate Jobs in Carrollton, Tx

Customer Care Associate - Irving, TX
Agility 360 —Irving, TX
- $18.50 - $19.50 an hour
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
3d
Data Processing Support Associate
TIB, N.A. —Farmers Branch, TX
- Hybrid work
- Microsoft Word
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Associate Attorney
Linebarger Goggan Blair & Sampson —Dallas, TX
- $84,841.16 - $102,174.29 a year
- Full-time
- Writing skills
- Mid-level
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Entry Level Associate (Arabic Required)
Blueprint Zenith —Plano, TX
- $1,000 - $1,600 a week
- Full-time
- Background check
- English
- Organizational skills
Quick Apply
Of Counsel or Senior Supervising Associate Attorney - Healthcare Litigation
Kershaw Anderson King, PLLC —Dallas, TX
- $125,000 - $150,000 a year
- Full-time
- Background check
- Writing skills
- 8 years
- Health savings account
- Health insurance
Quick Apply
Tax Support Associate – Retail
Intuit —Lewisville, TX
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Seasonal Tax Associate – Retail
Intuit —Carrollton, TX
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Bilingual Sales Associate -Dallas - Texas
Dolfin Tech —Dallas, TX
- $11 an hour
- Part-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Associate Attorney
Jim Adler & Associates —Dallas, TX
- $76,883.64 - $92,591.05 a year
- 8 hour shift
- Background check
- Writing skills
- Mid-level
- Free parking
- Health insurance
Quick Apply
Dental Associate
Jefferson Dental Clinic —Irving, TX
- $180,000 - $500,000 a year
- Full-time
- Dental office
- Doctoral degree
- Mid-level
- Health insurance
- Dental insurance
Collections Associate
Dakota Financial, LLC —Richardson, TX
- $60,000 - $70,000 a year
- Full-time
- Spanish
- 5 years
- English
- Travel reimbursement
- Paid training
Quick Apply
Associate Attorney
Daspit Law Firm —Dallas, TX
- $100,000 - $135,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Tax Associate - TurboTax Store
Intuit —Coppell, TX
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Seasonal Tax Associate - In-Store
Intuit —The Colony, TX
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Tax Associate - TurboTax Store
Intuit —The Colony, TX
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Associate Attorney
BEVERLY LAW FIRM —Texas
- $100,000 - $170,000 a year
- Full-time
- Remote
- Management
- Mid-level
- 3 years
- Free parking
- Paid holidays
Quick Apply
Seasonal Tax Associate – Retail
Intuit —Flower Mound, TX
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Associate Attorney – Personal Injury Litigation
Mathias Raphael PLLC —Dallas, TX
- $75,000 - $120,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Analysis skills
Quick Apply
Seasonal Tax Associate - In-Store
Intuit —Flower Mound, TX
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
AT&T Sales Associate (Spanish Required)
Gladiator Marketing Group —Grand Prairie, TX
- $3,500 - $4,800 a month
- Full-time
- Background check
- Spanish
- English
- Opportunities for advancement
Quick Apply

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support associate jobs near carrollton, tx

Customer Care Associate - Irving, TX

Agility 360 -
Irving, TX

Quick Apply

Job Details

Temp-to-hire
$18.50 - $19.50 an hour
3 days ago

Qualifications

High school diploma or GED
Customer support
Tax experience

Full Job Description

Customer Care Associate (Hybrid) - Irving, TX

Agility 360 is searching for an experienced Customer Service Associate for a contract-to-hire position with our client. The ideal candidates will posses a strong background in call center and customer service. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you’ll find fulfillment in embracing challenges that allow your exceptional attention to detail and critical thinking skills to shine. As the face of our company, you will exude professionalism in every customer interaction, prioritizing satisfaction above all else. You have an innate ability to effectively address concerns, craft effective solutions, and proactively anticipate further inquiries. Your primary responsibilities will include effectively using multiple communication vehicles to connect with customers, which may include telephones, email, and chat. You can handle challenging customers effectively, with confidence, and exhibit less reliance on additional support. To excel in this role, showcasing an unwavering positive attitude and communicating with clarity and ease in every interaction will be essential to your success.

Job Responsibilities:

Manages inbound inquiries on behalf of client, acting as an extension of our client
Acts confidently in their role with little reliance on additional support
Acts in a professional and appropriate manner while assisting with a resolution/answer to the issue
Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.)
Builds product and process knowledge to effectively interact with customers, within business guidelines
Identify customers’ needs, research client systems, utilize tools to interpret and analyze data
Complex use of multiple systems in order to service customer inquiries (can be up to 10 systems)
Ability to handle challenging customers effectively
Provides accurate solutions and guidance, and uses the opportunity to educate customers where appropriate
Builds trust in customer relationships through solving issues quickly and efficiently and by providing extra value, when appropriate
Actively and accurately document discussions of inquiries and leverage internal tools for next-level resolution needs.
Consistently meets or exceeds inquiry response times, some may be required by client contractual service levels
May assist with escalated issues per business guidelines
Meet personal/team production metrics and quality targets
Must adhere to strict schedule and meet attendance guidelines

Experience:

High school diploma, GED or equivalent is required; bachelor’s degree preferred
3+ years previous experience in a customer support role required
Tax/banking/mortgage/real estate Industry experience required
Passion for service excellence
Strong written and verbal communication skills along with excellent customer service and active listening skills
Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change
Strong computer skills to retrieve, query, update systems using multiple screens simultaneously
Organization and time management skills to operate effectively in a fast paced, high-volume environment.
Typing ability of 35wpm+
Demonstrated knowledge of and experience with Microsoft
Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail
Ability to identify customer issues and identify appropriate tasks
Must successfully adhere to schedule, attendance and required deliverables/deadlines.
Demonstrates patience and empathy and have the ability to work collaboratively with others

Physical Requirements:

Position requires all forms of dexterity/mobility which may include extended periods of sitting/standing. May occasionally required to reach with hands and arms, twist, climb or balance, stoop, kneel crouch or crawl.
Specific vision abilities required include close vision, distance vision, color vision, peripheral, depth perception and the ability to adjust focus.
Must be able to speak and hear, lift and carry up to twenty-five pounds (25 lbs.) or occasionally more.
May be required to drive for business purposes and must hold a valid driver’s license in good standing and maintain personal auto insurance in compliance with local or state requirements.
Ability to work in a fast-paced, occasionally noisy, or distracting environment.

Job Details:

3-6 month contract-to-hire role
Training Schedule (4 days onsite, 1 day remote)
Hybrid Schedule (4 days remote, 1 day onsite)
MUST BE AVAILABLE FOR ANY SHIFT BETWEEN 7am - 8pm CST (after training)
Location: Irving, TX
Hourly pay rate: $18.50 - $19.50 (based on experience)

Quick Apply

Refine Your Search

support associate jobs in carrollton, tx

Customer Care Associate - Irving, TX

Data Processing Support Associate

Associate Attorney

Entry Level Associate (Arabic Required)

Of Counsel or Senior Supervising Associate Attorney - Healthcare Litigation

Tax Support Associate – Retail

Seasonal Tax Associate – Retail

Bilingual Sales Associate -Dallas - Texas

Associate Attorney

Dental Associate

Collections Associate

Associate Attorney

Tax Associate - TurboTax Store

Seasonal Tax Associate - In-Store

Tax Associate - TurboTax Store

Associate Attorney

Seasonal Tax Associate – Retail

Associate Attorney – Personal Injury Litigation

Seasonal Tax Associate - In-Store

AT&T Sales Associate (Spanish Required)

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