Top 151 collection agent Jobs in carrollton tx

Servicing Performance Analyst - Loss Mitigation
Center Street Finance —Arlington, TX
- $23 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
Quick Apply
Part-time, Valet Trash Collection (Truck Required)
Apex Valet Trash —Lewisville, TX
- $150 - $300 a week
- Part-time
- Ability to lift 50 pounds
- Apartments
- In-person
Quick Apply
Healthcare Collections Manager
ERISA RECOVERY GROUP LLC —Plano, TX
- $80,000 - $100,000 a year
- Full-time
- Background check
- Management
- 5 years
- Paid training
- Health insurance
Quick Apply
Collections Representative
IQ Ventures —Carrollton, TX
- From $16 an hour
- Full-time
- Bilingual
- Hospitality
- Microsoft Outlook
- Paid training
- Health savings account
Quick Apply
Part-Time Doorstep Trash Collection Specialist – Nights – Pickup Truck Required
Valet Living LLC —Lewisville, TX
- $18.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Retention & Customer Care Agent
IQVentures —Carrollton, TX
- $16.50 - $18.00 an hour
- Full-time
- Microsoft Word
- Background check
- Spanish
- Paid training
- Health insurance
Quick Apply
Charge Off Collector
IQVentures —Carrollton, TX
- From $18 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid training
- Health savings account
Quick Apply
2d
Collections Agent Remote
SWC GROUP —Carrollton, TX
- From $15 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Quick Apply
5d
Collections Representative
Quest Diagnostics —Lewisville, TX
- From $17.71 an hour
- Full-time
- Remote
- 18 years or older
- HIPAA
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Sr. Representative - Repo Admin - Transport
Ally Financial —Lewisville, TX
- $48,880 - $59,488 a year
- 8 hour shift
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Health savings account
8d
Commercial Collection Agent
Southwest Recovery Services LLC —Addison, TX
- $16 - $25 an hour
- 8 hour shift
- Mid-level
- Fair chance
- In-person
- Health savings account
- Health insurance
Quick Apply
Remote Collection Specialist
AADVANTAGE LAUNDRY SYSTEMS LLC —Garland, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Collection Agent
Southwest Recovery Services LLC —Addison, TX
- $16 - $20 an hour
- 8 hour shift
- Mid-level
- Fair chance
- In-person
- Health savings account
- Health insurance
Quick Apply
Remote Creditor’s Rights Attorney (Foreclosure and Collections)
Orion Placement —Dallas, TX
- $100,000 - $200,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- 3 years
- Dental insurance
- Paid time off
Quick Apply
AR Hospital Collections Analyst
ERISA Recovery —Plano, TX
- Full-time
- HIPAA
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Collections Manager
NextStep Recruiting —Dallas, TX
- $120,000 - $125,000 a year
- Full-time
- Management
- Mid-level
- In-person
Quick Apply
2d
Part-Time Doorstep Trash Collection Specialist – Nights – Pickup Truck Required
Valet Living LLC —Carrollton, TX
- $18.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Part-Time Doorstep Trash Collection Specialist – Days – Pickup Truck Required
Valet Living LLC —Richardson, TX
- $18.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
MedTech - Healthcare Collections Associate – Flex Support - Dallas, TX
IQVIA —Dallas, TX
- $25 - $27 an hour
- Part-time
- Current TB test
- Computer literacy
- High school diploma or GED
- Flexible schedule
Part-Time Doorstep Trash Collection Specialist – Nights – Pickup Truck Required
Valet Living LLC —Euless, TX
- $18.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply

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collection agent jobs near carrollton tx

Servicing Performance Analyst - Loss Mitigation

Center Street Finance -
Arlington, TX

Quick Apply

Job Details

Full-time
$23 an hour

Qualifications

Vendor relationship building
Microsoft Excel
Spreadsheets
High school diploma or GED
Attention to detail
Investigative GPS tracking
Debt collection skip tracing
Organizational skills

Full Job Description

Job Title: Servicing Performance Analyst - Loss Mitigation
Department: Portfolio Servicing
Reports To: Servicing Performance Lead
FLSA Status: Non-Exempt or Exempt (role dependent)

Position Summary

The Servicing Performance Analyst - Loss Mitigation is responsible for reviewing and auditing delinquent accounts, conducting skip tracing activities, and supporting repossession efforts for accounts 61+ days past due. This role focuses on identifying accurate borrower and collateral location information, coordinating with repossession vendors, and documenting vendor performance issues to support oversight and continuous improvement. The analyst plays a critical role in reducing loss severity and improving recovery outcomes.

Essential Duties and Responsibilities

Delinquent Account Review & Audit

Review and audit accounts that are 61+ days past due to assess recovery viability and next-step actions.
Validate account data, contact history, payment activity, and prior collection efforts.
Identify gaps, errors, or missed actions that may impact recovery or compliance.
Ensure accounts meet internal criteria and policy requirements prior to repossession referral.

Skip Tracing & Asset Location

Perform skip tracing activities to identify current borrower contact information and vehicle location data.
Utilize internal systems, third-party data sources, and investigative techniques to locate collateral.
Verify accuracy of location information prior to referral to repossession vendors.

Repossession Vendor Coordination

Provide verified vehicle location and recovery instructions to repossession vendors through designated vendor systems.
Communicate directly with vendor employees and agents to clarify account details, recovery expectations, or updates.
Monitor vendor progress and responsiveness on assigned accounts.

Vendor Performance Monitoring & Documentation

Document gaps in vendor performance, including delays, communication issues, missed recovery attempts, or data inaccuracies.
Escalate recurring issues or performance concerns to leadership for inclusion in vendor scorecards and reviews.
Support reporting related to recovery timelines, success rates, and vendor effectiveness.

Compliance & Documentation

Ensure all loss mitigation, skip tracing, and repossession activities comply with internal policies, regulatory requirements, and contractual standards.
Maintain clear, complete, and timely documentation within servicing and vendor management systems.
Support internal audits, reviews, and vendor oversight initiatives as required.

Cross-Functional Collaboration

Partner with Servicing, Compliance, Risk, and Vendor Management teams to support recovery strategies and issue resolution.
Provide feedback on process improvements and recovery challenges impacting portfolio performance.

Required Qualifications

High school diploma or equivalent required; Associate or Bachelor’s degree preferred.
2–4 years of experience in loss mitigation, collections, skip tracing, repossession coordination, or auto finance servicing including experience with DRN, LPR, and skip tracing workflows.
Hands-on experience reviewing delinquent accounts and supporting repossession workflows.
Strong documentation and organizational skills.
Proficiency in servicing systems and Microsoft Excel.

Preferred Qualifications

Experience in indirect auto finance or secured lending environments.
Familiarity with repossession vendor systems and recovery workflows.
Knowledge of regulatory requirements related to collections, repossession, and consumer lending.

Key Competencies

Investigative and analytical mindset
Attention to detail and documentation discipline
Ability to manage sensitive borrower and vendor communications
Time management and prioritization
Risk awareness and compliance focus

Performance Measures (Examples)

Timeliness and accuracy of 61+ day account reviews
Effectiveness of skip tracing and asset location success rates
Quality and completeness of documentation
Vendor recovery outcomes and issue identification
Compliance with internal policies and escalation standards

Job Type: Full-time

Pay: $23.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

collection agent jobs in carrollton tx

Servicing Performance Analyst - Loss Mitigation

Part-time, Valet Trash Collection (Truck Required)

Healthcare Collections Manager

Collections Representative

Part-Time Doorstep Trash Collection Specialist – Nights – Pickup Truck Required

Retention & Customer Care Agent

Charge Off Collector

Collections Agent Remote

Collections Representative

Sr. Representative - Repo Admin - Transport

Commercial Collection Agent

Remote Collection Specialist

Collection Agent

Remote Creditor’s Rights Attorney (Foreclosure and Collections)

AR Hospital Collections Analyst

Collections Manager

Part-Time Doorstep Trash Collection Specialist – Nights – Pickup Truck Required

Part-Time Doorstep Trash Collection Specialist – Days – Pickup Truck Required

MedTech - Healthcare Collections Associate – Flex Support - Dallas, TX

Part-Time Doorstep Trash Collection Specialist – Nights – Pickup Truck Required

I want to receive the latest job alert for collection agent in carrollton tx

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