Top 2171 Customer service representative Jobs in Carrollton Tx

Fraud Support Call Center Representative (CCC)
Jack Henry & Associates —Allen, TX
- $34,320 - $37,500 a year
- Weekends as needed
- Hybrid work
- Data entry
- 1 year
- Entry level
7d
TEXAS only - Work at Home Call Center Representative
InfoCision Management Corp. —Texas
- $10 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Collections Associate
Regal Professional Services —Grapevine, TX
- $21 an hour
- Email
- Spanish
- Oracle
- English
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative - Roadside Assistance
AAA Texas LLC —Coppell, TX
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
GCFR - Customer Service Representative (Southeast) Remote-
Copart —Dallas, TX
- $16.04 - $24.00 an hour
- Overtime
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Employee stock purchase plan
Quick Apply
13h
PT Remote Customer Service Representative
Copart —Dallas, TX
- $16.04 - $24.00 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Employee stock purchase plan
- 401(k)
Quick Apply
3d
Temporary Outbound Customer Care Specialist
American Heart Association —Dallas, TX
- $17.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Fair chance
- Typing
- Wellness program
- Paid holidays
1d
Customer Service Agent
Shield HealthCare —Carrollton, TX
- $19 - $20 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Care Navigator
Care Continuity —Irving, TX
- $17 - $20 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Contact Center Representative
Systems Integration, Inc. —Dallas, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Customer Care Advisor
NCD —Dallas, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
Customer Success Specialist
SonderMind —Dallas, TX
- $21.64 an hour
- Full-time
- Hybrid work
- Research
- Travel
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
8h
Customer Service Call Center - On-site Dallas
CCS —Dallas, TX
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
Customer Service Representative - Insurance
ACSC Management Services Inc —Coppell, TX
- $23 - $25 an hour
- Full-time
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- Health insurance
7d
Payment Center Customer Service Rep
National Life Insurance Company —Addison, TX
- $17 - $26 an hour
- Full-time
- Basic math
- Microsoft Office
- Associate's degree
- Paid holidays
- Tuition reimbursement
8h
Care Navigator
Optum —Dallas, TX
- $20 - $36 an hour
- 8 hour shift
- Remote
- 18 years or older
- Medical office experience
- Pass drug screening
- Paid training
- Paid time off
Dispatcher/Customer Service Representative
Las Colinas Plumbing —Farmers Branch, TX
- $20 - $22 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
11d
Patient Access Specialist (Seasonal Contract-to-Hire)
SmithRx —Plano, TX
- $23 an hour
- Seasonal
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Care Ambassador
Optum —Dallas, TX
- $20 - $36 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Basic math
1d
Customer Service Representative
The On Time Expert —Garland, TX
- $23.14 - $34.87 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- English
- Health insurance
- 401(k)
Quick Apply

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Fraud Support Call Center Representative (CCC)

Jack Henry & Associates -
Allen, TX

Apply Now

Job Details

Full-time
$34,320 - $37,500 a year
7 days ago

Qualifications

Live chat
Texting/chatbox tools
Fraud detection
Data entry
1 year
Standard operating procedures (SOPs)
Entry level
Client interaction via phone calls

Full Job Description

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Jack Henry’s Fraud Center is part of the Consolidated Contact Center, an inbound contact center that works 24/7/365. In this position, you will provide high-quality customer service in a fast-paced environment assisting callers with fraud issues on their debit, credit, and ATM cards. This can include lost or stolen cards, and cardholder assistance. The pay range for this position is $34,320-$37,500 per year. Shift differentials are offered for qualifying shifts.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Louisville, KY; Springfield, MO; or Monett, MO. However, you will be required to be onsite for your first day of onboarding.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

Responding to incoming phone calls and gathering information regarding fraudulent or questionable debit, credit, or ATM activities.
Assisting cardholders in accordance with standard operating procedures, and directing them to their respective financial institutions when appropriate.
Actively participating in various group meetings including but not limited to team meetings, one-on-one discussions, and quality review sessions.
May perform other duties as assigned.

What you'll need to have:

A minimum of 1 year of customer service experience, either customer-facing or phone/chat support.
The ability to communicate clearly and effectively.
The commitment to work an assigned schedule in a contact center that is open around the clock, seven days a week. This may entail working nights, weekends, and holidays. (Training occurs during the first five weeks, Monday and Friday. The training schedule likely will not be your assigned schedule.)
Reliable, high-speed internet service that is at least 25 Mbps download and 10 Mbps upload.
A quiet and confidential workspace. You will also need a comparable backup location if your primary site experiences a power outage or an internet failure.

What would be nice for you to have:

A data entry background.
The ability to work well as part of a team, receiving feedback from leaders to improve metrics.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

#INDCC

Apply Now

Refine Your Search

customer service representative jobs in carrollton tx

Fraud Support Call Center Representative (CCC)

TEXAS only - Work at Home Call Center Representative

Collections Associate

Call Center Representative - Roadside Assistance

GCFR - Customer Service Representative (Southeast) Remote-

PT Remote Customer Service Representative

Temporary Outbound Customer Care Specialist

Customer Service Agent

Care Navigator

Contact Center Representative

Customer Care Advisor

Customer Success Specialist

Customer Service Call Center - On-site Dallas

Customer Service Representative - Insurance

Payment Center Customer Service Rep

Care Navigator

Dispatcher/Customer Service Representative

Patient Access Specialist (Seasonal Contract-to-Hire)

Care Ambassador

Customer Service Representative

I want to receive the latest job alert for customer service representative in carrollton tx

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