Top 94 Helpdesk technician Jobs in Carson, Ca

Network Support Engineer II
Brea Networks, LLC —Brea, CA
- From $75,000 a year
- Full-time
- Background check
- 5 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
Real Time Location System (RTLS) Field Engineer
AgileRank, LLC —Los Angeles, CA
- Up to $60,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health insurance
Quick Apply
Help Desk Technician - Tier 1
Micronova Manufacturing Inc. —Torrance, CA
- $19.25 - $26.00 an hour
- 8 hour shift
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician (IT Support Specialist I)
Price Transfer, Inc —Compton, CA
- From $25 an hour
- Full-time
- Clean driving record
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
17h
MSP Service Desk Technician & Coordinator
TeamLogic IT, Manhattan Beach, CA —Torrance, CA
- $30 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
4d
Desktop Services Associate
Cetera Financial Group —El Segundo, CA
- $29.80 - $37.00 an hour
- Full-time
- 5 years
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Information Technology Support Technician
City of Hawthorne —Hawthorne, CA
- $5,912 - $8,719 a month
- Weekends as needed
- Clean driving record
- Mid-level
- Office
IT Helpdesk Technician
K2 Space —Los Angeles, CA
- $28 - $43 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Health insurance
Help Desk Technician
JRK Property Holdings —Los Angeles, CA
- $38 - $45 an hour
- Weekends as needed
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
IT Assistant
Community Corp. of Santa Monica —Santa Monica, CA
- $25.55 - $34.00 an hour
- Full-time
- Background check
- Clean driving record
- Computer Science
- Mileage reimbursement
- Paid holidays
IT Support Specialist
Million Dollar Baby Co. —Pico Rivera, CA
- $65,000 - $73,000 a year
- Hybrid work
- Computer science
- Computer Science
- Research
- Dental insurance
- Tuition reimbursement
Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Junior Systems Administrator / Support Desk Technician.
Advantage Surgical and Wound Care —Los Angeles, CA
- $23 - $25 an hour
- Full-time
- Remote
- Computer science
- Clean driving record
- Surgery
- Paid holidays
- Disability insurance
Quick Apply
7d
IT Support / Help Desk Specialist
BradyPLUS —Bell, CA
- $26 - $27 an hour
- Full-time
- Heavy lifting
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Onsite IT Support Technician
T2 Group —Redondo Beach, CA
- Full-time
- Microsoft Outlook
- Mid-level
- SharePoint
Quick Apply
IT Helpdesk Administrator
Mach Industries —Huntington Beach, CA
- $32 - $40 an hour
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Retirement plan
Helpdesk Support Technician
Los Angeles Regional Food Bank —Los Angeles, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
IT Support Technician
Southern California University —Whittier, CA
- $26 - $30 an hour
- Full-time
- In person
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
IT Helpdesk Technician
Fehr & Peers —Los Angeles, CA
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Profit sharing
- Mileage reimbursement
Quick Apply
6d
IT Helpdesk Technician
Golden Hippo —Los Angeles, CA
- $26.35 - $35.14 an hour
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
16h

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helpdesk technician jobs near carson, ca

Network Support Engineer II

Brea Networks, LLC
Brea, CA

Quick Apply

Job Details

Full-time
From $75,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Technical documentation
Public Cloud
Incident Escalation
Network infrastructure
Cloud service support
Attention to detail
Customer relationship management (CRM) systems (technically supported)
Problem-solving
CompTIA Network+
IT support
Network engineering
CompTIA Security+
Escalation handling

Full Job Description

About the Role

We’re looking for a Network Support Engineer II who can handle Level 1-3 support tickets, escalations, and troubleshooting across network, cloud, and security environments.

This role is primarily support-focused, but requires the ability to:

Understand how systems are designed
Make sound technical decisions during troubleshooting
Maintain compliance with security frameworks (CMMC, NIST)

This is not entry-level support. You will be expected to resolve complex issues, communicate directly with clients, and ensure all work is fully documented and audit-ready.

What You’ll Do

Advanced Support & Troubleshooting

Resolve Level 1, 2 and Level 3 support tickets across:
Networking (connectivity, routing, VPNs, VLANs)
Microsoft 365 environments
Azure / cloud systems (basic to intermediate)
Identity & access issues (Entra ID, MFA, permissions)
Troubleshoot issues end-to-end and implement permanent fixes, not workarounds
Act as an escalation point for Level 1 technicians

Client Communication

Communicate directly with clients via phone and email
Clearly explain issues, resolutions, and timelines
Set expectations and maintain professionalism at all times

Ticketing & Documentation (Critical)

Fully document all work performed in tickets, including:
Root cause
Troubleshooting steps
Resolution details
Ensure documentation is clear, complete, and audit-ready
Follow and contribute to SOPs and runbooks
Maintain accurate system and configuration documentation

Compliance & Security Awareness

Troubleshoot and resolve issues while maintaining compliance with:
CMMC 2
NIST 800-171
Follow secure practices (least privilege, access control, etc.)
Understand how changes impact compliance and security posture

Light Engineering / Implementation

Assist with small implementations and changes, such as:
Firewall rule updates
User access configurations
Network adjustments
Follow established standards when making changes
Escalate design decisions to senior engineers when needed

What You Bring

Required

5-7 years experience in IT support, networking, or MSP environments
Strong troubleshooting skills across:
Networking (TCP/IP, DNS, DHCP, VPNs)
Microsoft 365
Basic Azure / cloud environments
Experience handling escalated or complex support issues
Strong written and verbal communication skills
High attention to detail in documentation

Preferred

Experience in MSP environments
Exposure to compliance frameworks (CMMC, NIST, HIPAA, etc.)
Experience with firewalls (Fortinet, Meraki, SonicWall)
Certifications:
Network+, Security+, or equivalent
Microsoft certifications

What Success Looks Like

You consistently resolve complex tickets without escalation
Your tickets are fully documented and audit-ready every time
Clients trust your communication and clarity
You follow processes but also understand why they exist
You escalate appropriately

What This Role Is NOT

Not entry-level / help desk only
Not a pure architect or design-heavy engineering role
Not a “close tickets fast” position — quality and documentation matter as much as speed

Why Join Us

Work in a compliance-driven, security-focused environment
Gain exposure to regulated environments (CMMC / DIB clients)
Clear path to Lead Network Engineer or Cybersecurity roles
High accountability, high growth environment

Additional Requirements

Ability to pass background and drug check
Comfortable working with regulated and sensitive environments
Strong adherence to process, documentation, and security standards

Pay: From $75,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Please complete the required assessment before we move forward in the hiring process: https://scorecard.cmmccompliance.us/why-work-for-brea-networks

. Candidates who do not complete this assessment will not be considered for an interview.

Experience:

IT support: 7 years (Required)
Network engineering: 7 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in carson, ca

Network Support Engineer II

Real Time Location System (RTLS) Field Engineer

Help Desk Technician - Tier 1

Help Desk Technician (IT Support Specialist I)

MSP Service Desk Technician & Coordinator

Desktop Services Associate

Information Technology Support Technician

IT Helpdesk Technician

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IT Assistant

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IT Helpdesk Technician

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