Top 45 It support specialist Jobs in Cartersville, Ga

Helpdesk Support Technician
Southeastern Computer Associates, LLC —Kennesaw, GA
- $45,000 - $65,000 a year
- Full-time
- System design
- Mid-level
- Windows
Quick Apply
4d
Junior IT Technician
KNAPP —Kennesaw, GA
- Overtime
- Office
- Windows
- Residential
- Profit sharing
- Paid parental leave
Procedure Support Tech
Piedmont Healthcare Inc. —Cartersville, GA
- Full-time
- BLS Certification
- High school diploma or GED
- Operating room
1d
IT Support Specialist
Surya Carpet —White, GA
- Microsoft Outlook
- Mid-level
- Office
9d
Junior IT Technician
CNR Technologies —Woodstock, GA
- $20,000 - $30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Travel reimbursement
- Health insurance
Quick Apply
IT Deployment Technician
Shaw Industries Group, Inc. —Cartersville, GA
- 8 hour shift
- Mid-level
- Windows
- Residential
Production/Technical Support I - MS SQL Server - kennesaw, GA
Photon —Kennesaw, GA
- $40,000 - $140,000 a year
- Full-time
- Mid-level
- Windows
- APIs
- Paid holidays
- Health insurance
IT Engineer I
CITY OF WOODSTOCK, GA —Woodstock, GA
- From $22.51 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- Disability insurance
- Dental insurance
1d
Systems Engineer II, Customer Care Center (446G) [235]
Cobb County School District —Kennesaw, GA
- Computer science
- Computer Science
- Writing skills
3d
Support Tech II
Northside Hospital Inc. —Canton, GA
- Full-time
- Surgery
- Hospital
- BLS Certification
8d
Helpdesk Engineer
CNR Technologies —Woodstock, GA
- $20,000 - $35,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Travel
- Health insurance
- Dental insurance
Quick Apply
Managed IT Services - On Site Support Technician
Softthink Solutions Inc —Canton, GA
- Full-time
- 5 years
- Office
- Windows
Quick Apply
Desktop Support Technician
NPSG GLOBAL LLC —Marietta, GA
- Computer science
- Computer Science
- Mid-level
Quick Apply
2d
Communications Specialist, IT
Kennesaw State University —Kennesaw, GA
- Full-time
- Background check
- Pass drug screening
- Mid-level
Analyst II, CAF Technical Support and Reporting
CarMax Enterprise Services, LLC —Kennesaw, GA
- $68,300 - $102,500 a year
- 8 hour shift
- Mid-level
- Office
- SQL
- Paid jury duty
- Paid holidays
Computer Support Specialist
LifeSouth Community Blood Centers —Marietta, GA
- $20 - $22 an hour
- Online Application
- Pass drug screening
- Mid-level
- Windows
- Health savings account
- Paid holidays
Support and Resolution Specialist - Part-Time to Full-Time
Vatic Outsourcing —Marietta, GA
- $20 an hour
- Part-time
- Background check
- US work authorization
- Entry level
Quick Apply
Support Engineer
BestInBoating —Kennesaw, GA
- $45,000 - $60,000 a year
- Mid-level
- Windows
- Continuous improvement
Quick Apply
IT Client Support Specialist II
Miura America Co., Ltd. —Rockmart, GA
- $50,000 - $58,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Field Tech Associate - Marietta
NTT Ltd —Marietta, GA
- $40,000 - $45,000 a year
- Microsoft Word
- 18 years or older
- Mid-level
- Health savings account
- AD&D insurance

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it support specialist jobs near cartersville, ga

Helpdesk Support Technician

Southeastern Computer Associates, LLC
Kennesaw, GA

Quick Apply

Job Details

Full-time
$45,000 - $65,000 a year
4 days ago

Qualifications

Customer communication

Full Job Description

Position is located in Kennesaw, Georgia. No remote work opportunities.

Helpdesk Support, Desktop Support, IT Support Technician, MSP, IT Company, Help Desk, Server Support

Job description

Design, implementation, and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Design, implementation, and support of hosted and cloud solutions for clients using technologies that meet their requirements.
Design, implementation, and support of data backup solutions and of disaster recovery solutions.
IT support relating to technical issues involving Microsoft's and Google’s core business applications, as well as virtual environments built on Microsoft Azure, MS 365, and Google Chrome
Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Support services for virtualization technologies: VMware, Microsoft.
Remote access solution design, implementation, and support: VPN, Terminal Services
Use of the remote monitoring and management (RMM) and professional services automation (PSA) systems: track tasks assigned, enter time, communicate w clients, update agent scripts, document client systems, and respond to support requests
Documentation of devices, systems, processes, procedures, and maintenance for client computer systems and network infrastructure
Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.
Ability to work independently as well as in a team environment.
Ability to communicate effectively.
Escalate service or project issues that cannot be completed within agreed service levels.
Communicate to clients: keeping them informed of progress, notifying them of impending changes, agreed outages, etc.
Maintain specific knowledge of the client and how IT relates to their business strategy and goals.
Document and maintain internal processes and procedures related to duties and responsibilities.
Responsible for entering time and expenses in PSA as they occur.
Understand processes in PSA, RMM, and other internal systems
Work through assigned tickets in PSA
Work through a daily schedule in PSA that has been established through the dispatch process.
Account for all time, billable and non-billable time thru ticketing system.
Develop in-depth knowledge of the SCA's service catalog and how it relates to client’s needs.
Remain up-to-date with current and future technologies emerging in the industry.
Improve client service, perception, and satisfaction.
Perform all work and make all decision based on SCA's core values and Count on Us philosophy

Monday through Friday, 8:00AM to 5:00PM

Quick Apply

Refine Your Search

it support specialist jobs in cartersville, ga

Helpdesk Support Technician

Junior IT Technician

Procedure Support Tech

IT Support Specialist

Junior IT Technician

IT Deployment Technician

Production/Technical Support I - MS SQL Server - kennesaw, GA

IT Engineer I

Systems Engineer II, Customer Care Center (446G) [235]

Support Tech II

Helpdesk Engineer

Managed IT Services - On Site Support Technician

Desktop Support Technician

Communications Specialist, IT

Analyst II, CAF Technical Support and Reporting

Computer Support Specialist

Support and Resolution Specialist - Part-Time to Full-Time

Support Engineer

IT Client Support Specialist II

Field Tech Associate - Marietta

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