Role: Production Assistant / Quality Control Coordinator (Full-Time, Non-Exempt)
Location: Marietta, GA
Elro is a full-service signage company based in Marietta, GA. We serve clients across various industries handling everything from custom one-off fabrications to national multi-site rollout programs. Our reputation is built on craftsmanship, accountability, and getting the details right from the shop floor through final installation.
The Production Assistant / Quality Control Coordinator is the quality checkpoint between our shop floor and the client. This role is responsible for inspecting completed signage against approved artwork, shop drawings, and project specifications; maintaining accurate job tracking and documentation; and coordinating the flow of jobs from production through shipping. Day-to-day, this position also provides hands-on administrative support to keep production moving — flagging missing information, maintaining job status accuracy, and ensuring nothing slips through the cracks. This is a detail-driven role for someone who takes ownership, communicates clearly, and holds the line on quality even when schedules are tight.
If you are detail-oriented, thrive in a fast-paced production environment, and take pride in putting out quality work — we want to hear from you.
Key Responsibilities:
Production Quality Control
● Inspect completed signage prior to release from production
● Verify signs against approved artwork, shop drawings, work orders, and client specifications
● Check dimensions, colors, materials, finishes, hardware, illumination, wiring, and overall workmanship
● Confirm quantities and components against the production order
● Identify defects, damage, missing components, or discrepancies
● Coordinate with production leads to ensure all corrections are completed before shipment
Job Documentation
● Maintain production packets and work orders throughout the job lifecycle
● Document QC issues and corrective actions taken
● Maintain photo documentation of completed projects and QC checklists in SharePoint
● Track rework and production errors for ongoing quality analysis
Administrative Production Support
● Assist with daily job tracking across active production
● Update job statuses in monday.com as jobs move through the pipeline (QC → Ready to Ship → Shipped)
● Track deadlines and communicate potential delays to the appropriate Project Manager or Operations Manager
● Coordinate information between Project Managers, production, shipping, and administration
● Flag jobs missing critical information before they reach the shop floor
Shipping & Receiving
● Verify ship tickets before jobs are released for shipment
● Confirm quantities, destinations, packaging requirements, and any special shipping instructions
● Review Bills of Lading and shipping documentation for every outbound shipment
● Take final-condition photos of every project at time of shipment
● Confirm shipment readiness with the appropriate Project Manager or Admin
● Receive, inspect, and document incoming shipments from third-party carriers
Inventory & Materials
● Assist with tracking commonly used production materials through cycle counts
● Identify material shortages that could affect production schedules
● Document damaged or unusable materials
● Help maintain organization of finished goods, WIP, and shipping/packing supply areas
● Communicate recurring material quality issues to management
Process & SOP Compliance
● Identify gaps or failures in current QC processes and recommend practical improvements
● Help develop and maintain QC checklists and standard operating procedures
● Assist with implementing new production processes as needed
● Conduct periodic audits to verify processes are actually being followed
Communication
● Serve as the communication bridge between Production, QC, and Shipping
● Escalate unresolved issues to the Shop Foreman or Operations Manager
● Communicate QC failures clearly and professionally — never allow incomplete or questionable work to advance based on schedule pressure alone; consult with the Shop Foreman or Operations before proceeding
Qualifications:
Education and Experience:
● High school diploma or GED required; associate's degree or vocational/technical training in a manufacturing, industrial, or related field a plus.
● 2+ years of experience in a manufacturing, production, or quality control environment.
● Experience in the sign, print, or visual communications industry a plus but not required.
● Familiarity with production documentation, work order systems, or job-tracking platforms.
● Proficiency in Microsoft Office Suite required; experience with monday.com and/or SharePoint a plus.
Skills and Competencies:
● Exceptional attention to detail — this role is the last line of defense before product leaves the building.
● Ability to read and interpret shop drawings, work orders, and technical specifications.
● Working knowledge of sign production methods, materials, and finishes — or a clear willingness and ability to learn.
● Clear written and verbal communication skills; ability to document issues accurately and escalate appropriately.
● Highly organized with strong time management; comfortable managing multiple active jobs simultaneously.
● Self-directed and capable of working independently without close supervision.
● Comfortable working in a production/shop environment on a daily basis.
● Basic understanding of shipping documentation, including Bills of Lading and ship tickets.
● Professional demeanor when raising quality concerns — firm on standards, constructive in delivery.
Benefits:
● Competitive compensation commensurate with experience
● Annual bonus program
● Robust paid holiday schedule
● Competitive paid time off program
● 401(k) plan with company match
● Health, dental, and vision insurance
● Meaningful career advancement opportunities for high performers
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
