Fort Drum Mountain Community Homes
WinnCompanies is looking for a Leasing Consultant to join our military team at Fort Drum Mountain Community Homes located in Fort Drum, NY. The Leasing Consultant role is primarily a sales position with an emphasis on customer service, meeting goals and achieving results. As a Leasing Consultant, you will manage the sales process from start to finish; presenting apartments and the community in a compelling way, overcoming objections, building relationships and creating excitement. You will maintain these relationships by providing excellent customer service and helping current residents resolve problems as they arise. A successful Leasing Consultant must demonstrate strong sales and customer service, organizational, multi-tasking and communication skills.
The pay for this role is $18.00 per hour. This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.
Responsibilities:
- Process applications, verify documentation, and prepare lease files.
- Ensure accurate data entry and tracking within property management software.
- Answers incoming telephone calls, responds to all email leads, tours all scheduled and walk-in traffic, conducts follow up with all traffic and records all activity into the Management Information System (e.g. Yardi).
- Conduct property tours (in-person, virtual, and self-guided), highlighting community features, amenities, and available homes.
- Assess prospect needs and recommend appropriate floor plans and options.
- Explain pricing, availability, lease terms, specials, and application requirements.
- Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance.
- Maintain Show Ready Homes responsible for ensuring ‘Rent Ready’ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
- Maintain cleanliness and presentation of leasing office, tour routes, and model units.
- Uphold all Fair Housing laws, ADA regulations, company policies, and professionalism standards. Participate in ongoing training to maintain compliance and improve performance.
Requirements:
- A High School diploma or GED equivalent.
- Less than 1 year of relevant work experience.
- 1-2 years of sales, customer service, or hospitality related experience.
- Ability to manage multiple assignments and tasks and work under pressure.
- Outstanding verbal and written communication skills.
- Experience with computer systems including Microsoft Office Suite.
- This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.
Preferred Qualifications:
- Associate’s degree.
- National Apartment Leasing Professional.
- Property management experience.
- Real estate certification.
- Familiarity with property management platforms.
- Knowledge of fair housing laws.
- Bilingual capabilities.
Our Benefits:
Regular full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Internal candidates, please apply here: Internal Careers Hub
