Top 183 School program staff Jobs in Carthage, Ny

Customer Service Representative II - Lowville, NY
Maximus —Lowville, NY
- $18.00 - $20.50 an hour
- Word processing
- Mid-level
- Office
- Paid holidays
- Disability insurance
9d
Patient Access Clerk
Lewis County General Hospital —Lowville, NY
- $18.26 - $24.12 an hour
- Part-time
- Computer literacy
- Writing skills
- Trade school
- Free parking
- Wellness program
Quick Apply
12d
PREVENTION CASE MANAGER - TC FF
The House of The Good Shepherd —Watertown, NY
- $25.90 an hour
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
Quick Apply
YEAH! Program Coordinator
North Country Prenatal/Perinatal Council, Inc. —Lowville, NY
- $20 - $22 an hour
- Weekends as needed
- Background check
- School experience
- Public speaking
- Health savings account
- Health insurance
Quick Apply
CDL A Truck Driver OTR Dry
Gypsum Express, LTD —Watertown, NY
- Up to $0.60 per mile
- Full-time
- Clean driving record
- Military
- Pass drug screening
- Paid training
- AD&D insurance
Quick Apply
2d
Respiratory Therapist - Respiratory Therapy - Full Time
The Guthrie Clinic —New York State
- $31.96 - $50.62 an hour
- Weekends as needed
- PALS Certification
- Customer service
- BLS Certification
Quick Apply
Refrigeration Field Service Technician
TRUE MANUFACTURING GROUP —New York State
- $90,000 - $130,000 a year
- Full-time
- Background check
- Microsoft Outlook
- 5 years
- Health savings account
- Health insurance
Maintenance Technician I
Beacon Communities LLC —Watertown, NY
- $20.00 - $21.75 an hour
- Full-time
- English
- Ability to climb stairs
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN)
STG International, Inc. —Watertown, NY
- From $23.50 an hour
- CPR Certification
- Nursing
- Anatomy knowledge
- Health insurance
- Dental insurance
Quick Apply
Community Service Worker (HELP Program)
Jefferson County Human Resources —Watertown, NY
- $20.28 - $23.91 an hour
- Online Application
- High school diploma or GED
- Driver's License
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Part Time Manager
Two Plus Four Management —Carthage, NY
- $20 - $22 an hour
- Overtime
- Background check
- Computer literacy
- English
- Health savings account
- Health insurance
Quick Apply
11d
Community Manager
Two Plus Four Property Management Co., Inc. —Carthage, NY
- $19 - $22 an hour
- Overtime
- Computer literacy
- English
- Mid-level
Full Time Assistant Manager - Regal Salmon Run Mall Cinema - $22.00/hour + Benefits
Regal Cinemas, Inc —Watertown, NY
- $22 an hour
- Full-time
- Word processing
- Computer literacy
- Basic math
- Disability insurance
- Health insurance
Head Start Teacher Assistant - Carthage
Community Action Planning Council of Jefferson County Inc —Carthage, NY
- $17.29 - $17.75 an hour
- Full-time
- Classroom
- Current TB test
- Driver's License
Quick Apply
10d
Head Start Teacher Aide I or II
Community Action Planning Council of Jefferson County Inc —Carthage, NY
- $16.43 - $16.82 an hour
- Part-time
- Classroom
- Current TB test
- Writing skills
Quick Apply
Long Term Temporary Teacher's Aide
The Arc - Jefferson & St. Lawrence —Watertown, NY
- $16.75 - $20.28 an hour
- Full-time
- Classroom
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
Teacher Aide Substitutes
Community Action Planning Council of Jefferson County Inc —Watertown, NY
- From $16.57 an hour
- Full-time
- Classroom
- Current TB test
- Writing skills
Quick Apply
Pre-K Teacher Aide I/II - Philadelphia
Community Action Planning Council of Jefferson County Inc —Philadelphia, NY
- $17.61 - $17.97 an hour
- Full-time
- School experience
- Classroom
- Current TB test
Quick Apply
10d
Pre-K Teacher Assistant
Community Action Planning Council of Jefferson County Inc —Evans Mills, NY
- $18.44 - $18.89 an hour
- Full-time
- Classroom
- Current TB test
- Preschool
Quick Apply
Warming Center Assistants
The Salvation Army Eastern Territory —Watertown, NY
- $17 an hour
- Full-time
- High school diploma or GED
- Conflict management
- Cleaning

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school program staff jobs near carthage, ny

Customer Service Representative II - Lowville, NY

Maximus -
Lowville, NY

Apply Now

Job Details

$18.00 - $20.50 an hour
9 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Computer operation
Presentation software
Word processing

Full Job Description

Essential Duties and Responsibilities:

Serve as a subject matter resource for customer inquiries received via telephone, interactive voice response (IVR), web based portals, or outreach activities regarding program information and services.
Manage and support escalated enrollment cases and processes in accordance with established case resolution procedures.
Respond to complex or sensitive customer concerns by applying program policies, procedures, and guidelines to determine appropriate actions or referrals.
Accurately document customer interactions, case activity, outreach efforts, and actions taken in applicable systems.
Navigate and utilize multiple systems, tools, and data sources to retrieve, review, compare, analyze, and verify customer or program information.
Conduct outbound contacts to customers to obtain corrections, clarification, or required documentation to support case resolution or enrollment verification.
Review and compare customer submitted documentation, including income or eligibility materials, against application data to verify accuracy and compliance.
Apply program knowledge to educate customers on program offerings, eligibility requirements, enrollment options, and available services.
Support customers throughout multiple phases of the application or service lifecycle, from enrollment through receipt of benefits or services.
Identify issues, trends, or barriers impacting customer engagement or service delivery and report concerns to management or project staff as appropriate.
Collaborate with internal teams, client escalation groups, and external partners to support effective resolution of customer issues and project objectives.
Maintain confidentiality and security of customer, provider, and program information at all times.
Meet or exceed established productivity, quality assurance, and performance standards.
Attend required meetings and trainings and maintain up to date knowledge of programs, systems, policies, procedures, and compliance requirements.
Perform other related duties as assigned by management.
Conduct face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices
Assist clients with the enrollment/transfer/disenrollment process
Interface and maintain professional and positive relationships with HRA/LDSS county staff and clients
Assist Call Center Operations and other departments as determined by project management to meet business needs
Regular member of a processing unit within the Outreach department:

EEU

Data Entry

Manual Notices

Conduct shadowing / training activities with new hires
Works in assigned special projects
Maintain Certified Application Counselor CAC active certification
Conduct Certified Application Counselor (CAC) tasks in select counties
Maintain updated knowledge of the New York Medicaid Choice Project
Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
Perform other duties as assigned by Management

Minimum Requirements

High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.

V - Prior work experience in customer service, data entry and/or data processing

Experience working with MS office applications (Excel, PowerPoint & Word)

Preferred Requirements

Some college or college degree
Experience with New York Medicaid
2+ years of experience in customer service or related position
Follows established guidelines and directions while maintaining a proactive approach to meeting objectives and deadlines.
Effectively manages multiple tasks and priorities under pressure, ensuring high-quality outcomes in a fast-paced environment.

Home Office Requirements for 1 to 2 weeks of remote training

Candidates must have their own laptop/computer equipment with Windows 11 Operating System or MacOS 13 Ventura or higher.
Private and secure workspace
Reliable high-speed internet service
Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds

Maximus Required Computer Operating System

Windows11 or MacOS Catalina (10.15), MacOS Big Sur (11), MacOS (up to 12.5) or newer.
For HP Users, Maximus requires removal of SMode

Maximus restricts smartphone and low performing computer platforms (such as chromebooks) from accessing Amazon WorkSpaces (AWS).

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .

Minimum Salary
$18.00

Maximum Salary
$20.50

Apply Now

Refine Your Search

school program staff jobs in carthage, ny

Customer Service Representative II - Lowville, NY

Patient Access Clerk

PREVENTION CASE MANAGER - TC FF

YEAH! Program Coordinator

CDL A Truck Driver OTR Dry

Respiratory Therapist - Respiratory Therapy - Full Time

Refrigeration Field Service Technician

Maintenance Technician I

Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN)

Community Service Worker (HELP Program)

Part Time Manager

Community Manager

Full Time Assistant Manager - Regal Salmon Run Mall Cinema - $22.00/hour + Benefits

Head Start Teacher Assistant - Carthage

Head Start Teacher Aide I or II

Long Term Temporary Teacher's Aide

Teacher Aide Substitutes

Pre-K Teacher Aide I/II - Philadelphia

Pre-K Teacher Assistant

Warming Center Assistants

I want to receive the latest job alert for school program staff in carthage, ny

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