Top 7 Guest service agent Jobs in Carthage Ny

Part Time - Front Desk Agent - ZYUMB
IHG Army Hotels —Fort Drum, NY
- $19.00 - $21.81 an hour
- Part-time
- Sales
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Guest Service Agent
Candlewood Suites Watertown/Fort Drum —Evans Mills, NY
- $16.50 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Guest Service Agent
Your Employer —Watertown, NY
- $16.20 - $17.50 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Guest Service Agent
BW Watertown soon to be Spark —Watertown, NY
- $16.50 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Wireless Sales Associate
Team Wireless - Verizon Authorized Retailer —Watertown, NY
- $25 an hour
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
12d

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Part Time - Front Desk Agent - ZYUMB
IHG Army Hotels —Fort Drum, NY
Experience - ideally you’ll have spent at least one year in a front desk or guest service position. Start every stay right by swiftly checking guests in and out…
$19.00 - $21.81 an hour

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Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
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Part Time - Front Desk Agent - ZYUMB

IHG Army Hotels -
Fort Drum, NY

Apply Now

Job Details

Part-time
$19.00 - $21.81 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Computer literacy
Basic math
High school diploma or GED
Hotel and accommodations guest complaints handling

Full Job Description

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Your Day to Day -

Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day’s schedule.
Jump into other ad-hoc duties when your colleagues need your help.

What We Need from You -

Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you’ll have spent at least one year in a front desk or guest service position.
Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

The hourly pay range for this role is $19.00 to $21.81. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

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guest service agent jobs in carthage ny

Part Time - Front Desk Agent - ZYUMB

Guest Service Agent

Guest Service Agent

Guest Service Agent

Wireless Sales Associate

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