Top 63 Customer service representative Jobs in Carthage Tn

Customer Support Specialist
City of Lebanon, TN —Lebanon, TN
- $21.32 an hour
- Full-time
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
9d
Customer Service Associate I
Dollar Tree —Carthage, TN
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Copart —Lebanon, TN
- $18.00 - $20.29 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Customer Service Rep
Newbasis —Lebanon, TN
- $21 - $25 an hour
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
Quick Apply
Customer Assurance Representative II
AO Smith —Lebanon, TN
- Hybrid work
- Microsoft Word
- Mid-level
- Windows
- Disability insurance
- Health insurance
Customer Service Representative - State Farm Agent Team Member
Andrew Locke - State Farm Agent —Gainesboro, TN
- Part-time
- Communication skills
- Marketing
- Entry level
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Lafayette, TN
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
First Financial Bank NA —Lebanon, TN
- Weekends as needed
- Basic math
- High school diploma or GED
- Accounting
- Disability insurance
- Health insurance
Order Processor Customer Service (Temp to Hire)
Nashville Wire Products —Lebanon, TN
- $18 an hour
- Entry level
Quick Apply
Customer Solutions Coordinator
SERVPRO of S Nashville/E Nashville, Madison, Goodlettsville —Lebanon, TN
- $42,500 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Tech Support Representative
Permobil —Lebanon, TN
- $25 - $27 an hour
- Online Application
- Computer literacy
- Writing skills
- English
- Health savings account
- Health insurance
3d
Client Care Center-Consumer Account Security Claims
Truist Bank —Cookeville, TN
- Full-time
- English
- Windows
- High school diploma or GED
- AD&D insurance
- Paid holidays
Relief Teller CSR
First Financial Bank NA —Lebanon, TN
- Extended hours
- Basic math
- High school diploma or GED
- Travel
- Disability insurance
- Health insurance
Customer Service Rep, Multi Unit
Performance Foodservice —Lebanon, TN
- $23 an hour
- Full-time
- No high school diploma
- Mid-level
- High school diploma or GED
Customer Service/Sales
Home Depot —Lebanon, TN
- Entry level
CSR Associate
Shell —Lafayette, TN
- Part-time
- Computer literacy
- Writing skills
- English
Quick Apply
Pro Customer Service/Sales
Home Depot —Lebanon, TN
- Entry level
- Commercial
Customer Experience Tech Support Rep - Bilingual Spanish
Permobil —Lebanon, TN
- Background check
- Computer literacy
- Writing skills
Quick Apply
Customer Service Representative
Domino's —Smithville, TN
- Writing skills
- Quick service & fast food restaurant
- 16+ years old
Quick Apply
Customer Service Associate I
Family Dollar —Bloomington Springs, TN
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Customer Support Specialist

City of Lebanon, TN -
Lebanon, TN

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Job Details

Full-time
$21.32 an hour
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Microsoft Excel
Customer support experience within hospitality industry
Customer support experience within government industry
Basic math
High school diploma or GED
Customer engagement
Ability to follow instructions
Customer issue escalation
Customer support
Productivity software
Balancing end-of-day transactions
Office experience

Full Job Description

Thank you for your interest in employment with the City of Lebanon. Applicants must use their own personal email address when applying. If you are using someone else’s email address, your application will be rejected. A completed application is required for your application to be considered and reviewed by the hiring manager. Do not leave blanks and do not skip the application questionnaire. Please ensure to fill out your full work history to be considered for the position.

GENERAL DEFINITION OF WORK
Responsibilities include resolving customer inquiries, recommending solutions and providing problem solving techniques. You will process orders, modify orders, maintain and record accurate payment receipts. You will have to communicate with customers in a timely manner, whether in-house or public customers. You will help to establish our reputation as a business that offers excellent customer support to all customers.

ESSENTIAL FUNCTIONS OF THE JOB

include the following, but are not limited to:

Maintain a positive and professional attitude towards customers at all times.
Position will be mainly working with our customers through the drive through window.
Collect and update all customer account information on multiples software platforms.
Provide detailed and accurate information within established time frames.
Responds to customers’ inquiries or issues via phone and email in a timely and accurate way regarding utilities and property tax information.
Receives, counts, balances and reports cash, checks and credit card payments daily for utility bills, miscellaneous fees and property taxes, providing receipts to customers.
Initiates and completes service order requests/works with meter technicians for installation.
Process orders, forms, applications and requests in a timely manner.
Research and resolve customer complaints while ensuring customer satisfaction.
Knowledge of all job duties in order to provide excellent customer support.
Assists customers with property tax and tax freeze applications to ensure information is accurate/enter information into the Tax Relief Application Management System (TRAMS).
Coordinates account information with other utility districts.
Process mail and payments left in overnight drop box daily.
Works closely with Meter Technicians for cutoffs, service orders and meter checks.
Process adjustments for customers with leaks.
Access and utilize the AMI system for meter reading, running reports and providing customers with information specifically regarding their daily usage.

ADDITIONAL DUTIES

Filing records and performing related work as assigned
Assists other office personnel and performs other duties as required.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Basic knowledge of computer skills (Microsoft Office Suite)
Knowledge of business arithmetic.
Knowledge of department office procedures, methods, equipment with particular reference to receiving and reporting receipts for payments.
Ability to make decisions in the best interest of the business and customer.
Ability to follow oral and written instructions.
Ability to establish and maintain effective working relationships with the public and other employees.

EDUCATION
A high school diploma or G.E. D. equivalent is required.

SOFTWARE SKILLS
Must have strong knowledge of with Microsoft Office, Word, Excel and PowerPoint.

EXPERIENCE
Minimum 2-3 years of relevant office experience with strong customer interaction or customer service/customer support experience is required.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND REASONABLE ACCOMMODATIONS
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is also required to stand; walk, sit; use hands to finger, and to handle or feel objects, tools, or controls. Will sit for long periods of time, must be able to reach. May be required to lift up to 10 lbs. May be required to lift up to 10 lbs. Job duties are performed in an office environment. Employees will utilize general office equipment including a copy machine, computer, adding machine, scanner and fax. It shall be the responsibility of the City of Lebanon Finance Director to assess the type(s) of reasonable accommodations which may be necessary to allow the individual to perform the essential functions of this role and to provide such necessary reasonable accommodations to a qualified individual with a disability, provided that nothing herein shall be construed to require the provision of reasonable accommodations if doing so will impose an undue hardship on the employing agency or a direct threat to the safety of himself/herself or others.

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer service representative jobs in carthage tn

Customer Support Specialist

Customer Service Associate I

Customer Service Representative

Customer Service Rep

Customer Assurance Representative II

Customer Service Representative - State Farm Agent Team Member

Pharmacy Customer Service Associate

Customer Service Representative

Order Processor Customer Service (Temp to Hire)

Customer Solutions Coordinator

Customer Experience Tech Support Representative

Client Care Center-Consumer Account Security Claims

Relief Teller CSR

Customer Service Rep, Multi Unit

Customer Service/Sales

CSR Associate

Pro Customer Service/Sales

Customer Experience Tech Support Rep - Bilingual Spanish

Customer Service Representative

Customer Service Associate I

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