Top 58 Customer service Jobs in Carthage Tx

Front Desk Clerk - Carthage, TX
LODGING HOST —Carthage, TX
- $12 - $14 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Electronic Banking Representative
First State Bank & Trust Company —Carthage, TX
- Full-time
- Computer literacy
- Research
- Office
8d
Customer Service Associate I
Family Dollar —Carthage, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Carthage, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Livestock Nutrition Center —Tenaha, TX
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
10d
Customer Service
Pizza Hut —Carthage, TX
- Serving
- Cooking
- Quick service & fast food restaurant
Quick Apply
Front Desk Associate
Comfort Suites —Marshall, TX
- $12.50 - $13.00 an hour
- Weekends as needed
- In person
- Hospitality
- Hotel
- Computer skills
- Free parking
Quick Apply
Retail Service Specialist
O'Reilly Automotive Stores —Timpson, TX
- Full-time
- ASE Certification
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply

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First State Bank & Trust Company —Carthage, TX
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Front Desk Clerk - Carthage, TX

LODGING HOST -
Carthage, TX

Quick Apply

Job Details

Part-time | Full-time
$12 - $14 an hour

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule

Qualifications

Computer operation
Customer communication
Hotel and accommodations payment processing
Sales transaction processing
Financial transaction processing
Processing cash transactions
High school diploma or GED
Desktop applications
Property management systems (PMS)
Productivity software

Full Job Description

The Front Desk Clerk at the Holiday Inn Express Carthage is responsible for providing exceptional customer service to guests, ensuring a welcoming and efficient experience from check-in to check-out. This role is pivotal in maintaining the first impression of the hotel and facilitating smooth operations at the front desk.

If you have a knack for customer service and work experience in the hotel or service industries, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Key Responsibilities:

Greet and welcome guests upon arrival with a warm and professional demeanor.
Manage the check-in and check-out process efficiently, ensuring accuracy in guest information and billing.
Answer and direct incoming calls, addressing guest inquiries and providing information about hotel services and local attractions.
Handle guest complaints and concerns promptly, escalating issues to management when necessary to ensure guest satisfaction.
Maintain a clean and organized front desk area, ensuring that all supplies are stocked and readily available.
Coordinate with housekeeping and maintenance staff to address guest requests and room issues.
Process payments and manage cash transactions accurately, following hotel policies and procedures.
Assist with reservations and room assignments, maximizing occupancy and revenue.
Provide concierge services, such as arranging transportation and making reservations for dining and entertainment.
Uphold hotel security and confidentiality standards, ensuring the safety and privacy of guests and their information.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Professional development assistance
Tuition reimbursement
Vision insurance

Shift availability:

Day Shift
Night Shift
Overnight Shift

Required Education:

High school diploma or equivalent

Required Experience:

Previous experience in a customer service role, preferably within the hospitality industry
Experience handling cash and processing payments
Familiarity with hotel management software or reservation systems

Required Skills and Abilities:

Excellent communication skills, both verbal and written
Strong interpersonal skills with the ability to interact effectively with guests and colleagues
Proficient in basic computer applications, including Microsoft Office Suite
Ability to multitask and manage time efficiently in a fast-paced environment
Strong problem-solving skills and attention to detail
Ability to work flexible hours, including weekends and holidays

Quick Apply

Refine Your Search

customer service jobs in carthage tx

Front Desk Clerk - Carthage, TX

Electronic Banking Representative

Customer Service Associate I

Customer Service Associate I

Customer Service Representative

Customer Service

Front Desk Associate

Retail Service Specialist

Client Integration Specialist (Pharmacy Benefits)

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