Job Description
SmallHD– Who are we?
SmallHD designs and manufactures cutting-edge display products for both the independent filmmaker and cinema industry. Our monitors are being used worldwide to consistently provide creative professionals with real-time confidence in their image. SmallHD products are known for their durability, premium display quality, and incredible user interface.
What will I be doing?
We are seeking a Product Manager(Not Remote), with experience in real-time video transmission technologies used in professional broadcast and mission-critical environments.
Our solutions are used across live broadcast production, remote newsgathering, and public safety operations where reliable, low-latency video transport is essential. This role focuses on translating product strategy into execution by defining requirements, supporting development, and ensuring successful delivery of competitive products.
The ideal candidate will have a strong understanding of live production workflows and familiarity with mission-critical applications, including public safety and government use cases. This individual will work closely with engineering, sales, customer support, and marketing to ensure products meet customer needs across both broadcast and public safety markets.
A typical day might include the following
Product Execution & Delivery across teams
Own execution of assigned products within the real-time video transmission portfolio
Work closely with engineering teams to guide development roadmap, resolve trade-offs, and ensure timely delivery
Support sales with product expertise in both broadcast and public safety customer engagements
Collaborate with marketing on product materials, positioning inputs, and launch readiness for multiple verticals
Work with operations and manufacturing on product transitions, forecasts, and lifecycle updates
Customer & Market Input
Gather and analyze feedback from broadcasters, production teams, and public safety users (e.g., law enforcement, fire, emergency response)
Develop a strong understanding of live production workflows and public safety use cases such as incident response, situational awareness, and field-to-command video transmission
Track and understand competitive offerings in both broadcast and public safety segments
Identify feature gaps, and opportunities for continuous product improvement
Public Safety & Mission-Critical Focus
Support definition of product requirements for public safety and government applications, including high-reliability and low-latency operation under challenging network conditions
Ensure product capabilities align with operational needs such as mobility, rapid setup, and secure transmission
Work with sales and field teams to support evaluations, pilots, and deployments with public safety agencies
Cross-Functional Collaboration
Act as a key interface between engineering, sales, customer support, and marketing
Support sales with product expertise in both broadcast and public safety customer engagements
Collaborate with marketing on product materials, positioning inputs, and launch readiness for multiple verticals
Work with operations and manufacturing on product transitions, forecasts, and lifecycle updates
Roadmap Support
Contribute to roadmap development by providing input based on customer needs across broadcast and mission-critical markets
Break down roadmap initiatives into actionable development plans
Track progress against milestones and communicate status to stakeholders
Product Lifecycle Management
Support product launches, including documentation, training, and internal enablement
Ensure smooth handoff to customer support and operations teams
Manage ongoing product updates, revisions, and sustaining activities
Qualified candidates must have
Experience
3–7 years of product management or related experience (engineering, systems engineering, or technical marketing)
Experience in professional video, broadcast, or mission-critical communications preferred
Exposure to public safety, defense, or government video applications is highly desirable
Technical Skills
Working knowledge of video technologies such as H.264/H.265, IP video transport, and low-latency streaming
Understanding of hardware/software integrated systems
Familiarity with resilient communication technologies (e.g., cellular bonding, multi-network transmission) is a plus
Engineering degree is a plus
Business & Communication
Strong communication skills with the ability to work across technical and commercial teams
Ability to translate customer needs from both commercial and mission-critical users into clear product requirements
Comfortable supporting customer and sales interactions, including field deployments when needed
Preferred
Experience supporting live production, broadcast, or public safety workflows
Familiarity with technologies such as cellular bonding, wireless video transmission, ultra-low latency encoding, IP contribution, and secure video transport
Exposure to competitive analysis and product positioning across multiple vertical markets
More important information for you
This position is based in the Cary, NC office
This position full time, exempt
Travel requirements: quarterly fluctuations in frequency. International travel may be necessary at times.
Why SmallHD?
Unlimited PTO
13 Paid Holidays
Medical, Dental, and Vision Insurance
Life, STD, LTD Insurance
FSA, HSA, Dependent Spending Account
401(k) & Matching
Vibrant and welcoming work environment that embraces fun and camaraderie
Fun events throughout the year
A fast-growing company with room to grow
