Top 1211 Client representative Jobs in Cary, Nc

Customer Service Representative (Remote)
HEALTHPLANONE, LLC —Cary, NC
- Full-time
- Remote
- High school diploma or GED
- SharePoint
- Communication skills
- Health insurance
Quick Apply
22h
Customer Service Representative I (Remote Raleigh, NC)
First Citizens Bank —Raleigh, NC
- Full-time
- Remote
- Spanish
- High school diploma or GED
- Bachelor's degree
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Raleigh, NC
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
8d
Customer Experience Customer Success Specialist I (Full Time) United States
Cisco Systems —Research Triangle Park, NC
- $68,800 - $111,000 a year
- Full-time
- High school diploma or GED
- Analysis skills
- C++
- Paid parental leave
- Paid holidays
8d
Client Service Representative
Veterinary Emergency Care, PLLC —Apex, NC
- Part-time
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Independent Medical Courier Contractor (Raleigh, North Carolina)
National Courier Express —Raleigh, NC
- $150 - $400 a day
- Contract
- Background check
- Clean driving record
- Pass drug screening
- Flexible schedule
Coverage Analyst (Remote)
WCG —Cary, NC
- $23.40 - $36.30 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Continuing education credits
- Paid holidays
3d
Admissions Representative
ECPI University LLC —Raleigh, NC
- University
- Bachelor's degree
- Computer skills
Quick Apply
Entry Level Customer Support Representative
Zahns Consulting —Raleigh, NC
- $800 - $1,400 a week
- Full-time
- No experience needed
- In-person
- Communication skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
21h
Patient Service Representative
ALLERGY PARTNERS —Cary, NC
- $20 - $21 an hour
- Email
- Bilingual
- Word processing
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
1d
GMP Coordinator
SBM Management Services, LP —Apex, NC
- $26 - $29 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Quick Apply
IRB Operations Specialist 1 (Remote)
WCG —Cary, NC
- $19.50 - $28.10 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Health insurance
2d
Production Operator 1st Shift (Collection, Packaging, Inspection)
Tekni-Plex —Clayton, NC
- $22 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
Quick Apply
Customer Experience Customer Success Specialist II (Full Time) United States
Cisco Systems —Research Triangle Park, NC
- $85,700 - $137,000 a year
- Full-time
- Computer Science
- Mid-level
- Master's degree
- Paid parental leave
- Paid holidays
8d
Psychiatrist- ACT
Elwyn —Raleigh, NC
- $200 - $245 an hour
- Weekends as needed
- Medicine
- Doctoral degree
- Psychiatry
Quick Apply
Electrical SME - Field Consultant
Cumming Group —North Carolina
- $104,600.00 - $139,466.68 a year
- Full-time
- 6 years
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Project Manager (Automated Storage and Retrieval Systems)
Cumming Group —North Carolina
- $93,000.00 - $124,000.02 a year
- Full-time
- Bachelor of Science
- Bachelor's degree
- Senior level
- Paid holidays
- Disability insurance
Sales Representative
Burch Brothers Flooring —Garner, NC
- $45,000 - $75,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
- Opportunities for advancement
Quick Apply
7d
Outside Sales Representative
One Day Doors & Closets of Raleigh —Cary, NC
- Up to $200,000 a year
- Weekends as needed
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Mileage reimbursement
- Health insurance
Quick Apply
Estimator II
McGough Construction —Raleigh, NC
- AutoCAD
- Construction site
- Engineering

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Customer Service Representative (Remote)

HEALTHPLANONE, LLC -
Cary, NC

Quick Apply

Job Details

Full-time
22 hours ago

Benefits

Health insurance

Qualifications

Customer communication

Full Job Description

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

At Health Plan One, we are dedicated to providing exceptional support and care to our clients. Our mission is to ensure that our clients receive the best possible service, resources, and benefits available to them. We believe in making a positive impact on the lives of those we serve, and we are looking for individuals who share this passion.

We are seeking a motivated and compassionate Customer Service Representative (CSR) to join our team. The CSR will play a crucial role in our Retention Calls, Health and Resource Assessment (HRA), and Enrollment Verification (EV) initiatives. This role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism.

Key Responsibilities

Retention Calls:

Reach out to current clients to address their questions and needs.
Focus on the 3 R’s of customer loyalty: retention, related sales, and referrals.
Provide exceptional service to retain customers and encourage word-of-mouth marketing.

Health and Resource Assessment (HRA):

Conduct thorough assessments to maximize the resources available to clients.
Identify and provide additional benefits that clients may qualify for.
Document and share impactful stories of client assistance on SharePoint under the "Make A Difference" folder.
Collaborate with carriers to acknowledge and celebrate these success stories.

Enrollment Verification (EV):

Conduct Enrollment Verification calls with the following objectives:
Verify that the customer understands the plan they enrolled in and its start date.
Ensure accurate contact information is on file and capture the customer's email address.
Confirm that the Agent of Record (AOR) has reviewed the customer's doctors and medications.
Verify that the AOR has discussed out-of-pocket costs, including doctor visit copays, drug copays, and any applicable deductibles.
Inform customers about what to expect in the coming weeks and ensure they know to contact us (not the carrier) with any questions.

Qualifications

Previous experience in customer service, preferably in the healthcare or insurance industry.
Strong communication and interpersonal skills.
Ability to handle sensitive information with confidentiality.
Proficiency in using SharePoint and other customer management tools.
Problem-solving skills and the ability to think on your feet.
A compassionate and patient approach to client interactions.

Preferred Skills and Abilities

High School Diploma or equivalent.
Familiarity with CRM systems and practices.
Prior experience with Medicare.
Previous training and experience in or related to healthcare insurance.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Ability to wear a headset for the duration of the shift.

Equal Employment Opportunity (EEO):

HPOne is committed to Equal Employment Opportunity (EEO). Employment at HPOne is based on personal capabilities and qualifications without discrimination based on sex, sexual orientation, gender identity, race, color, religion, national origin, age, marital status, pregnancy, disability, veteran status, or any other protected characteristic as established by law. Pre-employment drug testing and background checks are required as part of our hiring practices.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]

Quick Apply

Refine Your Search

client representative jobs in cary, nc

Customer Service Representative (Remote)

Customer Service Representative I (Remote Raleigh, NC)

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Customer Experience Customer Success Specialist I (Full Time) United States

Client Service Representative

Independent Medical Courier Contractor (Raleigh, North Carolina)

Coverage Analyst (Remote)

Admissions Representative

Entry Level Customer Support Representative

Patient Service Representative

GMP Coordinator

IRB Operations Specialist 1 (Remote)

Production Operator 1st Shift (Collection, Packaging, Inspection)

Customer Experience Customer Success Specialist II (Full Time) United States

Psychiatrist- ACT

Electrical SME - Field Consultant

Project Manager (Automated Storage and Retrieval Systems)

Sales Representative

Outside Sales Representative

Estimator II

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