Top 1413 Member services representative Jobs in Cary, Nc

Supervisor, Customer Support
McKesson —Cary, NC
- $59,200 - $98,600 a year
- Monday to Friday
- Mid-level
- 3 years
- Recruiting
3d
Independent Medical Courier Contractor (Raleigh, North Carolina)
National Courier Express —Raleigh, NC
- $150 - $400 a day
- Contract
- Background check
- Clean driving record
- Pass drug screening
- Flexible schedule
Psychiatrist- ACT
Elwyn —Raleigh, NC
- $200 - $245 an hour
- Weekends as needed
- Medicine
- Doctoral degree
- Psychiatry
Quick Apply
Electrical SME - Field Consultant
Cumming Group —North Carolina
- $104,600.00 - $139,466.68 a year
- Full-time
- 6 years
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Outside Sales Representative (In Person Hiring Event)
GFiber —Durham, NC
- $66,667 - $100,000 a year
- Spanish
- Mid-level
- Office
- Paid training
- Mileage reimbursement
Quick Apply
8d
Outside Sales Representative
Blue Ridge Color Company, Inc —Raleigh, NC
- $80,000 - $90,000 a year
- Full-time
- Background check
- Pass drug screening
- Driver's License
- Paid holidays
- Disability insurance
2d
Accelerated Path to Management
New York Life Insurance Company/NYLIFE Securities, LLC. —Raleigh, NC
- $75,000 - $150,000 a year
- Full-time
- Hybrid work
- Recruiting
- Business
- Master of Business Administration
- Paid training
- Health savings account
Quick Apply
Float APP Position - Fayetteville, Hope Mills, and Lumberton
FastMed —Durham, NC
- Full-time
- Float pool
- Customer service
- BLS Certification
- Mileage reimbursement
Quick Apply
Door Knocker / Canvasser
RoofVantage —Raleigh, NC
- From $20 an hour
- Weekends as needed
- Bilingual
- Background check
- Customer service
- Opportunities for advancement
- Flexible schedule
Quick Apply
15h
FT Assistant Pharmacist Manager (32 hours)
Harris Teeter —Apex, NC
- $91,000 - $124,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Merchandising
- Health savings account
- Health insurance
Quick Apply
Estimator II
McGough Construction —Raleigh, NC
- AutoCAD
- Construction site
- Engineering
Accessibility Sales Representative
National Seating & Mobility, Inc. —Raleigh, NC
- Research
- Mid-level
Quick Apply
7d
Environmental Specialist
Triumvirate Environmental —Raleigh, NC
- Overtime
- Military
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Entry Level Rep- Six Figure Opportunity- Training Provided
Legacy Home Remodeling LLC —Morrisville, NC
- $6,000 - $10,000 a month
- Full-time
- 11+ years
- Organizational skills
- Communication skills
Quick Apply
1d
Entry Level Rep- Six Figure Opportunity- Training Provided
Legacy Home Remodeling LLC —Apex, NC
- $6,000 - $10,000 a month
- Full-time
- 11+ years
- Organizational skills
- Communication skills
Quick Apply
1d
Finance & Compliance Field Assistant
RSI Community —Chapel Hill, NC
- $16 an hour
- Part-time
- Computer literacy
- Office
- Residential
Quick Apply
1d
Executive Chef - Hawkers Asian Street Food - Chapel Hill, NC
Hawkers Asian Street Food —Chapel Hill, NC
- $80,000 - $95,000 a year
- Weekends as needed
- 18 years or older
- Casual dining restaurant
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
8d
Entry Level Rep- Six Figure Opportunity- Training Provided
Legacy Home Remodeling LLC —Morrisville, NC
- $6,000 - $10,000 a month
- Full-time
- 11+ years
- Organizational skills
- Communication skills
Quick Apply
1d
Financial Services & Investment Representative – NC
National Life Group —Cary, NC
- $35,000 - $1,000,000 a year
- Contract
- Hybrid work
- Background check
- Sales
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Customer Service Manager - State Farm Agent Team Member
Greg Lopeman - State Farm Agent —Chapel Hill, NC
- $37,500 - $55,000 a year
- Full-time
- Sales
- 5 years
- Office
- Paid time off
- 401(k) matching
Quick Apply

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Supervisor, Customer Support

McKesson -
Cary, NC

Apply Now

Job Details

$59,200 - $98,600 a year
3 days ago

Qualifications

Telephone systems
Technical Proficiency

Full Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in training process, monitoring employees progress, and provided ongoing coaching opportunities to cultivate the knowledge and skills to provide excellent service to customers. In addition to this, the call center supervisor needs to understand center data to determine and set call center goals that will maximize the customer experience.

Key Responsibilities

Develop and maintain an organization with a passion for customer service and ongoing quality improvement
Hire, onboard and train call center personnel
Coach call center staff through challenging customer service issues
Monitor and evaluate agent performance, providing learning and coaching opportunities when needed
Work with other supervisors and management team members to support team members and maximize customer satisfaction
Preparing reports and analyzing call center data to assist management as they determine call center goals
Develop monthly, quarterly, and annual call center goals and action plans
Ensuring team members understand and comply with all call center objectives, performance standards, and policies
Performs other responsibilities as requested or assigned by management

Minimum Requirement

Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities.

Education

Associates degree or higher education

Critical Skills

Previous management or supervisor experience in a call center is highly preferred
Ability to encourage and promote a collaborative environment with other teams in the organization
Ability to meet personal deadlines and produce important team deliverables
Passionate, hardworking, and well-organized with the ability to prioritize and multitask
Effective communicator and ability to influence change
Entrepreneurial approach to bring new ideas to our service and solutions
Proficiency with technology, software applications, and phone systems
Healthcare experience preferred but not required

Location

Cary, NC - MUST be local to this area

Schedule

Hybrid

Mon - Fri 11:30am - 8pm

1 Saturday required every 6 weeks with a day off during the week

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,

Our Base Pay Range for this position

$59,200 - $98,600

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply Now

Refine Your Search

member services representative jobs in cary, nc

Supervisor, Customer Support

Independent Medical Courier Contractor (Raleigh, North Carolina)

Psychiatrist- ACT

Electrical SME - Field Consultant

Outside Sales Representative (In Person Hiring Event)

Outside Sales Representative

Accelerated Path to Management

Float APP Position - Fayetteville, Hope Mills, and Lumberton

Door Knocker / Canvasser

FT Assistant Pharmacist Manager (32 hours)

Estimator II

Accessibility Sales Representative

Environmental Specialist

Entry Level Rep- Six Figure Opportunity- Training Provided

Entry Level Rep- Six Figure Opportunity- Training Provided

Finance & Compliance Field Assistant

Executive Chef - Hawkers Asian Street Food - Chapel Hill, NC

Entry Level Rep- Six Figure Opportunity- Training Provided

Financial Services & Investment Representative – NC

Customer Service Manager - State Farm Agent Team Member

I want to receive the latest job alert for member services representative in cary, nc

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