Top 194 technical support occupations Jobs in cary, nc

Implementation and Integration Support Specialist
PayBright —Raleigh, NC
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Hospitality
- Paid holidays
- Health insurance
Quick Apply
Senior Technical Training Consultant – Blood Management Systems (Remote EST)
Yoh, A Day & Zimmermann Company —Raleigh, NC
- $55 - $60 an hour
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- 7 years
- Bachelor's degree
- Team management
- Health savings account
- Disability insurance
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Applications Engineer
The Employment Solution —Raleigh, NC
- Microsoft Outlook
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NOC T2 Network-Tech Lead
Kaztronix —Cary, NC
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- 5 years
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NOC Technician I
Broadstaff —Cary, NC
- $20 an hour
- Contract
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Health insurance
- Dental insurance
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18h
IT Support Technician
Feastech Data Corp —Apex, NC
- $20 - $30 an hour
- Full-time
- Azure
- Mid-level
- Office
- Paid time off
Quick Apply
8d
Service Desk or Helpdesk
HCL America Inc —Cary, NC
- Full-time
- Google Workspace
- Computer Science
- Bachelor of Science
Quick Apply
Customer Service Representative | Technical Support
Spectrum —Morrisville, NC
- Weekends as needed
- Computer literacy
- English
- Residential
- Opportunities for advancement
2d
HCS Desktop Support Specialist - ISD End User Support
UNC Health —Raleigh, NC
- $21.62 - $31.07 an hour
- Full-time
- Computer Science
- Hospital
- No experience needed
4d
Customer Support I, Customs Compliance
Magaya Corporation —Durham, NC
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
7d
Level 1 Analyst IT Help Desk
HCL America Inc —Cary, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance
Hi-Fi Audio Sales and Tech Support Associate
Moon Audio —Cary, NC
- $25 - $45 an hour
- Full-time
- Entry level
Support Analyst
Abrigo —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
- Health savings account
- Health insurance
Technical Support Technician
Bradford White —Morrisville, NC
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
8d
Desktop Support Specialist
Hermez-IT —Raleigh, NC
- $40 - $50 an hour
- Contract
- Research
- Mid-level
- Office
Quick Apply
17h
Desktop Support Technician
Compucom Staffing —Durham, NC
- $16.90 - $22.50 an hour
- Windows
- US work authorization
- Fair chance
- Paid parental leave
- Health savings account
Quick Apply
1d
Service Desk Engineer III (Hybrid - Raleigh)
Allbridge —Raleigh, NC
- Full-time
- Microsoft Outlook
- Computer Science
- Office
- Profit sharing
- Health savings account
Quick Apply
16h
Technical Support Specialist (CSM Track)
Guidebook —Raleigh, NC
- $50,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Mentoring
- 1 year
- Disability insurance
- Health insurance
Quick Apply
Helpdesk Dispatcher
Responsive Technology Partners —Raleigh, NC
- Full-time
- Entry level
Quick Apply

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Implementation and Integration Support Specialist

PayBright -
Raleigh, NC

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Microsoft Word
Application Integration
Hospitality
Customer communication
Systems integration
Sales proposal development
Client onboarding
Microsoft Outlook
Sales
Customer service
Technical documentation
Software implementation
Microsoft Office
Schedule management
Payment Processing Systems
Proposal writing
Presentation skills
Bachelor's degree
Customer support ticket management
Technical customer support solution
macOS
Customer support
Managing projects
Sales pipeline management
CRM system proficiency
Cross-functional collaboration
POS systems
Account opening
Cross-functional communication
Closing sales

Full Job Description

The POS Desk Sales Specialist Associate

PayBright is a rapidly growing merchant services company serving businesses nationwide. We operate in a fast-moving, highly regulated environment where execution matters and details cannot slip.

We are hiring an Implementation and Integration Support Specialist on our POS Desk team. This position will run POS implementations from sale to go-live, making sure each merchant is set up with the right system and actually able to process.
This role is part project manager, part product expert - it will handle inbound questions, troubleshoot gaps, research new integration options, and ensure agents and merchants are using the right tools for their business. The right person will be able to evaluate business needs, recommend software and integrations, coordinate vendors and internal teams, and track every step of the rollout to keep deals moving and prevent issues.

Responsibilities:

Lead discovery calls with merchants and agents to identify needs and recommend the right POS systems and integrations

Take full ownership of implementation projects from kickoff to go-live, driving timelines and keeping every step on track

Orchestrate seamless handoffs between PayBright, POS vendors, and internal teams to keep deals moving

Oversee deployments end-to-end (menu builds, equipment, training, installation, and launch) and ensure nothing slips

Serve as a go-to resource for agents, delivering fast, confident answers on POS solutions and integrations

Maintain clean, accurate CRM data to ensure full visibility into pipeline and activity

Build and continuously strengthen our internal database of POS integrations

Enhance internal knowledge resources with real-world context and insights that improve team performance

Partner closely with Applications and Technical teams to track progress and communicate implementation status

Identify and evaluate new integration opportunities, including niche and vertical-specific solutions

Review and assess integration requests from across the business with speed and precision

Own reporting on POS and integration activity, ensuring data is accurate and actionable

Stay ahead of PayBright’s product suite and the evolving integration landscape

Act as a product expert, able to assist merchants with technical issues or challenges during onboarding

Prepare clear, accurate documentation for agents and merchants to keep deals moving smoothly

Deliver targeted product demos as needed to support deal momentum (less than 10% of time)

Requirements

Required Skills/Abilities:

Assisting sales reps with technical questions during deals
Preparing proposals or solution documentation
Helping with merchant onboarding and account setup
Managing implementation timelines
Ensuring deals move smoothly through the sales pipeline.
Strong communication skills - clear, direct, and professional
Strong organization and time management - able to juggle multiple implementations at once
Strong problem-solving ability - able to connect business needs to technical solutions
Comfort working independently in a fast-paced environment
Technical aptitude - able to quickly learn systems, tools, and integrations
Solid understanding of how software system integrations (POS, payments, booking, etc.)
Attention to detail and follow-through
Ability to interact effectively with cross-functional teams, including Sales, Applications, and Technical Support

Education and Experience:

Bachelor’s degree required
1+ years of experience in customer service, technical support, or software/integration environments
Experience in merchant services, payments, or POS systems preferred

Benefits:

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k) retirement plan with company match

Company Culture: At PayBright, we pride ourselves on honesty, tenacity, and reliability—values that guide everything we do. We hold ourselves to the highest standards, with a strong emphasis on clear, consistent communication and a relentless focus on execution. We’re driven by a passion for quality, with our success built on persistence, integrity, and a shared commitment to doing things the right way—delivering exceptional service and maintaining excellence across the board.

Equal Opportunity Statement:
PayBright provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This description is based on management’s assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and employees, but it does not purport to be an exhaustive list of all of the elements of the job. Management reserves the right to modify the description at any time or to vary the duties and responsibilities of the job on a temporary or indefinite basis to meet production, scheduling, or staffing needs.

Education:

Bachelor’s Degree Required
Ability to Commute:

Schedule:

M-F
4-day in-office, 1-day from-home hybrid work schedule.
Raleigh, NC 27608: Relocate before starting work (Required)
Work Location: 4-day in-office, 1-day from-home hybrid work schedule in Raleigh, NC 27608

Job Type: Full-time

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Education:

Bachelor's (Required)

Experience:

Sales : 3 years (Required)
Hospitality: 2 years (Required)
Financial services: 1 year (Required)
Sales Skills: 2 years (Required)
Technical Acumen : 2 years (Preferred)
CRM systems Ticketing/support tools: 1 year (Required)
Problem-solving and troubleshooting: 2 years (Required)

Work Location: Hybrid remote in Raleigh, NC 27612

Quick Apply

Refine Your Search

technical support occupations jobs in cary, nc

Implementation and Integration Support Specialist

Senior Technical Training Consultant – Blood Management Systems (Remote EST)

Applications Engineer

NOC T2 Network-Tech Lead

NOC Technician I

IT Support Technician

Service Desk or Helpdesk

Customer Service Representative | Technical Support

HCS Desktop Support Specialist - ISD End User Support

Customer Support I, Customs Compliance

Level 1 Analyst IT Help Desk

IT Analyst

Hi-Fi Audio Sales and Tech Support Associate

Support Analyst

Technical Support Technician

Desktop Support Specialist

Desktop Support Technician

Service Desk Engineer III (Hybrid - Raleigh)

Technical Support Specialist (CSM Track)

Helpdesk Dispatcher

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