Top 1 Admissions manager Jobs in Cary Nc

Admissions Care Coordinator & Office Manager for Teen Mental Health
Joshua Tree Health —Apex, NC
- $21 - $26 an hour
- Part-time
- Private practice
- Mid-level
- Adolescents
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Admissions Care Coordinator & Office Manager for Teen Mental Health
Joshua Tree Health —Apex, NC
2+ years in a healthcare admissions, patient access, or medical front office role — behavioral health experience preferred.
$21 - $26 an hour
Quick Apply

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Admissions Care Coordinator & Office Manager for Teen Mental Health

Joshua Tree Health
Apex, NC

Quick Apply

Job Details

Part-time | Full-time
$21 - $26 an hour

Qualifications

Health screenings
Patient scheduling systems
Health insurance co-pays
Client onboarding
Overseeing health insurance pre-certification
Electronic health records (EHR) management
Intake
Emotional support for clients
Parent collaboration
In-person customer service
Health insurance customer support
Assisting medical staff
Mid-level
Medical scheduling
Health record tracking
Adolescents
Working with families
Working with individuals with mental health conditions
CRM system proficiency
Handling patient inquiries
Managing patient records
Care coordination
Client interaction via phone calls
Office record organization

Full Job Description

Joshua Tree Health is an adolescent behavioral health practice in Apex, NC serving teens ages 10–17 through Intensive Outpatient (IOP) and Partial Hospitalization (PHP) programs. We are hiring an Admissions Coordinator to be the first voice families hear when they reach out for help.

This is an in-person role, 4–5 days per week at our Apex office. The right person is empathetic, sharp, and genuinely motivated to help families find the right care for their child.

What you'll do:

Serve as the primary point of contact for all inbound admissions inquiries — phone and email
Conduct compassionate, thorough intake screenings to assess fit and level of care
Guide families through every step of the admissions process from first contact to first session
Verify insurance benefits and clearly explain coverage, deductibles, and out-of-pocket costs to families
Coordinate prior authorization submissions and follow up with insurance companies
Schedule clinical assessments and orientation appointments in our EHR
Cover phones and respond to the admissions inbox during group therapy sessions
Follow up on all inquiries with urgency — no lead goes cold, no family is left waiting
Maintain accurate and complete records in our EHR and CRM systems
Collaborate with the clinical and billing teams to ensure smooth onboarding for every new client

What we're looking for:

2+ years in a healthcare admissions, patient access, or medical front office role — behavioral health experience preferred
Exceptional interpersonal and phone skills — you can hold a difficult conversation with a distressed parent and leave them feeling heard and helped
Experience verifying insurance benefits (VOB) with commercial payors is a strong plus
Comfort with EHR platforms and administrative software
Detail-oriented, organized, and highly reliable
Ability to manage multiple priorities in a fast-paced environment
Genuine care for the families and adolescents we serve
Why Joshua Tree Health:
You won't just be processing paperwork. You will be the first point of contact for families in some of the hardest moments of their lives — and your warmth, follow-through, and skill will directly shape their experience. We are a growing, mission-driven practice with a tight-knit team and a real culture of care.Compensation commensurate with experience. Full-time and part-time schedules available. Submit your resume and a brief cover note telling us why this work matters to you.

Pay: $21.00 - $26.00 per hour

Work Location: In person

Quick Apply

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Admissions Care Coordinator & Office Manager for Teen Mental Health

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