Has responsibility for design, integration, implementation, maintenance, upgrades, and management of comprehensive information systems for the assigned business unit; acts as liaison between and works collaboratively with the Assigned Business Unit (ABU), Information Technology Services (ITS), and other internal and external stakeholders as required; participates in systems education, project planning/development and business process review/improvement; utilizes SQL, SSRS, SSMS, and Toad to connect to the SQL server to monitor and generate reports; and ensures that all programming, reporting, communication, support and electronic workflow needs are met in a timely manner.
EDUCATION: Bachelor's Degree - or - Professional Level certification - or - Demonstrated KSA.
EXPERIENCE: Two (2) years of related experience.
SPECIAL POSITION CONDITIONS: May be required to be available for after-hours emergency response duties as a member of a 7x24x365 ERP support team.
Background Verification: As a condition of employment, all candidates accepting an offer of employment for a full-time, part- time, temporary, student worker, or volunteer position, will be required to undergo a Background Verification. Employment with Central Arizona College is contingent upon the successful completion of the background verification. The level the background verification for this position is: Executive level.
All applicants must be at least 18 years of age or older to be considered for this position.
Knowledge of the organization’s goals and objectives.
Knowledge of applicable data privacy practices and laws.
Knowledge of using SQL against relational databases (e.g., Oracle, Microsoft SQL) to code, interpret and execute reports/queries.
Knowledge of database table structure and entity relationships.
Knowledge of designing business-based solutions to support the functions of the assigned business unit, preferably in a higher education environment.
Knowledge of developing and managing/supporting information management systems related to function of the assigned business unit.
Skill in training users and communicating complex, technical information to people with varying levels experience and understanding.
Skill in using reporting and decision support tools and Microsoft Office applications.
Skill in organizing and recordkeeping.
Skill in delivering customer service.
Skill in communicating, both verbally and in writing.
Ability to analyze and solve problems.
Ability to work independently and handle multiple, complex and varied assignments in a timely manner.
Ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization with varying levels of understanding.
Ability to identify and apply technological solutions to the functional work of the assigned business unit, ensuring that all business and regulatory requirements are met.
Ability to develop and maintain detailed documentation for technology systems and processes. Ability to create and maintain detailed testing plans and associated scripts.
Ability to work effectively in a diverse community and meet the needs of diverse student populations.
Ability to conduct research into administrative system issues and products as required.
Ability to present ideas in user-friendly language.
Ability to be highly self-motivated and directed, with keen attention to detail.
Ability to effectively prioritize tasks in a challenging environment.
Ability to work in a team-oriented, collaborative environment.
PHYSICAL REQUIREMENTS:
The work is sedentary work. The employee is occasionally required to exert up to 10 pounds of force to move objects. Additionally, the following physical abilities are required: crouching, fingering, grasping, hearing voices and distinguishing among sounds, mental acuity, reaching, repetitive motion, speaking, talking, visual acuity in data/color/observations, and walking. Duties performed may cause light fatigue of eyes, fingers, or other faculties as a result of repetitive motion.
INTERPERSONAL SKILLS:
Significant Level - Position engages in or requires some or all of the following: has significantly high interactions with students, program participants, and/or the public; works with highly confidential information; and/or interacts on a regular basis with high profile individuals where interactions require well-developed understanding of human behavior and the ability to apply those skills in situations where the outcome is unpredictable.
WORKING CONDITIONS:
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs. Job is performed in general office or comparable working area with many and frequent distractions such as noise and interruptions or in congested and occasionally confined work areas with exposure to disagreeable elements.
CAC is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. CAC strictly prohibits and does not tolerate discrimination on the basis of the following protected classes and/or characteristics, in all of its operations, programs and activities, including but not limited to employment, promotion, admissions and access to all career and technical programs: race, color, religion, creed, national origin or ancestry, ethnicity, sex, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. For more information contact: Laura Shepherd, Title IX Coordinator at 520-494-5106 or [email protected]; Section 504/ADA Coordinator at [email protected] or Human Resources at [email protected].
Important Notice: As a condition of employment, all full time Central Arizona College employee’s automatically become members of the Arizona State Retirement System (ASRS). This is a pension system that requires mandatory contributions from the employee with a matching contribution from the employer. The 26-27 fiscal year contribution rate is 11.98%. Please note this rate is subject to change on a fiscal year basis. Membership to ASRS is a condition of employment and is not optional unless you are at least 65 years of age and meet the opt out eligibility requirements, or are a retiree from ASRS . Please consider this when applying for this position.
We acknowledge that our institution, Central Arizona College, occupies ancestral lands of the Huhugam (HU-hu-gum), who lived and farmed along the Gila River Basin centuries ago. We thank the Native communities and descendants of these Indigenous people whose stewardship of the land and waterways allows us to be here now: the San Carlos Apache Tribe, Tohono O’odham (THO’-oh-no OH’-oh-thum) Nation, Ak-Chin (AK-Chin) Indian Community,? and the Gila River Indian Community, which is comprised of the Akimel O’odham (A-kee-med/r OH-oh-thum) (Pima) and the PEE-Posh (Maricopa) tribes. Indigenous people from other Native nations also reside in Pinal County. Arizona is home to 22 federally recognized Tribes. All have made innumerable contributions to our region.?
